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The Last Hunt has a rating of 1.8 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about The Last Hunt most frequently mention customer service, and return policy problems. The Last Hunt ranks 340th among Sportswear sites.
I am obsessed with The Last Hunt. I have placed at least 23 orders according to my order history and will no doubt place many more. A lot of the complaints I see are pertain to sizing, which if you read the small print you will know they do not accept returns due to size or fit only for misrepresented or defective items. I keep a list of things I like in the stores and write down what size I fit so when they are out of season I can scoop them up. It helps to use other sites reviews like REI or Zappos to figure out sizing. I have saved so much money buying from The Last Hunt, especially when they have sales and the shipping is usually super fast, maybe a bit slower during big sales. I cannot recommend this site enough.
Can't believe in 2024 there are still frauds like this in Canada. They use fine print to reject all exchange/ refunds. I couldn't find any where to review their company couple of month ago. Cuz they got no listing on any mainstream websites. Only a bunch of like made up Reddit threads. They sent me a jacket that does not match description and is wrong in size. Told me to get lost because I didn't read their fine print. Can't believe they are allowed to operate, probably run by offshore scammers.
The items are full of defective pieces and despite of that they never agree with pics n never refund
Love this website! Purchase from them for 3 years! They always give the best price and best quality. Always come back. Recommended!
Long story short, bought a high end ski jacket and two high end ski helmets from this company, "The Last Hunt", and the jacket had an irregular size to it, sub-standard material, and what appeared to be false manufacturer tagging. The helmets were miniature. Not sure they would fit anybody, and came in a black wrap case that I had never seen before. Went my local ski shop "Skiis & Biikes in Toronto", and they confirmed the good were counterfeit. I emailed the RCMP, Counterfeit Division, and they confirmed in a email, "The Last Hunt is a known seller of counterfeit goods. Please present this email to your MC/Visa company to get a full refund. Please do not keep the goods, as they may contain harmful chemicals or materials, and destroy the merchandise after you have received a refund from your insurance company".
So you contact the RCMP if they are giving you shady goods, wrong sizes and other stuff, as this is some sort of China-based / Straight from Beijing / Counterfeit out of Quebec outfit, and the RCMP is going to shut down some day hopefully.
For now just email the RCMP fraud and counterfeit goods division, you can find the email / contact information on the internet, and they will confirm this and you can inform your credit card company and get your money back.
It takes an email to the RCMP, and then a call to your credit card company, but you will get your refund.
Cheers.
Not sure why its poorly rated here but I got brand new Hoka Clifton 8 delivered at CAD 107 next day...no one could match this!
Products used:
Hoka Clifton 8 Running shoes
Poor customer service. Wrong siz chart. They do not accept any responsibility about their mistakes. Worst online shopping I've ever had
J'ai acheté un sac Matt et Nat sur leur site. Après 5 semaines le sac est en décomposition! Je leur ai écrit et envoyé des photos. Tant pis pour moi mais ils ne feront rien pour ça. Voilà la réponse que j'ai eu...
Products used:
Sac à dos Matt et Nat
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