The Last Hunt

IF you shop here, remember they don't offer refunds. Apparently it is in their very fine print. If the shoes /item don't fit - too bad. You threw your money away. If what arrives is something you don't ever recall even looking at. They just take your money. They just took over $100 for no-name crap running shoes that were sent. When I was shopping I was only look at Roka runners and somehow these no-name whatever they are were delivered. No refunds. No integrity and no accountability. I would have paid return shipping as I WILL NEVER wear these CHEAP SHOES and I definitely would NEVER have bought no-name shoes for +$100 dollars. TEMU and WISH are better than these CHARLETONS. IF YOU LIKE TO THROW AWAY MONEY BUY STUFF AT #THELASTHUNT

I am obsessed with The Last Hunt. I have placed at least 23 orders according to my order history and will no doubt place many more. A lot of the complaints I see are pertain to sizing, which if you read the small print you will know they do not accept returns due to size or fit only for misrepresented or defective items. I keep a list of things I like in the stores and write down what size I fit so when they are out of season I can scoop them up. It helps to use other sites reviews like REI or Zappos to figure out sizing. I have saved so much money buying from The Last Hunt, especially when they have sales and the shipping is usually super fast, maybe a bit slower during big sales. I cannot recommend this site enough.

I've ordered from them several times, I've always gotten what I ordered - this would be a 5 star review, except that I just received some boots. I sized up as recommended by reviews... still WAY to tight! Unusable for me. It was only now that I fully realized there are no return options. So be very careful with items like boots where sizes can vary SO much (I've been a size 8-8.5 my entire life... this size 9 isn't even close!). Now I'm out a fair chunk of change with absolutely no recourse. Should have paid a bit more to get it from a place where I can return the wrong size.

I've ordered twice from this site. 2 items from my order were damaged so I contacted the customer service immediately. After 3 days they replied asking if I would like to return the items and they will issue a returning label, so i said yes. Haven't heard back since then, emailed at least 10 times in the last 2 weeks. Zero response. I'm out of pocket $600 with damaged items I can't use. Just stay away from this site, doesn't worth it.

The company sold me a defective jacket where the zipper is very hard to zip and doesn't remain closed and now are threatening to use my payment method to charge me more in unauthorized transactions to send it back to me if I send back the defective model to them. Avoid buying from these scammers standing behind shoddy customer service and a "small employee base" to buy anything from them no matter the price.

So I paid extra for quick shipping and my package has now been delayed by over 10 days. No replies from them via email. GARBAGE customer service. I'm beginning to think that my item won't show up at all!

This company has brutal customer service. Will never use them again. Not worth savings a few $$ for last years products. So many bad reviews and i wish i did more research... that's my bad. Now i'm wanring others.

Don't listen to those salty reviews. Go try you item first at Atmosphere which is the parent of the last hunt and then make your order. Why? Because they clearly notified you more than once that there will be no refund or exchange based on size, only on defect items.
Ordered a arctic parka the north face and delivery was less dans 48 hours and the coat was in perfect condition.
Please stop wining about customer service while you clearly got notified that there is no refund and exchange. Period.

I am a frequent consumer of product at The Last Hunt.
I recently purchased a Barbour belt which was incompletely described and hugely oversized.
Have reached out twice to The Last Hunt for refund/return. NOT EVEN an acknowledgement. Caveat emptor. Absence of customer service on the brink of killing the brand.

I bought a pair of shoes that I had owned previously and loved, but they were falling apart after many years of use, so it was time to get another pair. The last hunt had a good deal. Upon arrival, I realized they didn't fit. In comparing these side by side, they are different sizes (even though they claim to be the same) and there are quite a few differences that are indicative of knock offs. No wonder all sales are final. These guys are scammers, don't give them any of your money

Do not buy nothing from this company pls read all the reviews... no customer service they snatch and bait clients... no customer service land line... you order something they don't care if your unsatisfied I will take further action! Let them wait and see...

I am so disappointed with this site. They're very clear about all sales being final... totally get that. But when the item I ordered looked nothing like the item on their website, they would not make it right. I feel totally ripped off... the error was theirs, not mine but I'm still out $100. Just don't. Not worth the discount and i even question the authenticity of the item I ordered... I have a lot of Icebreaker clothing,... the shirt I ordered from last hunt was a decent price but the fabric feels cheap compared to my other items... just don't bother

1 star on Better Business Bureau (stealing from so many): http://www.bbb.org/.../the-last-hunt.../customer-reviews
Very fraudulent store, complete thieves. Sent me wrong item for a 300$ purchase! No possibility of contact them, they do not respond. They do not allow reviews. Surprising for a Canadian online store, how shameful

I live in Nova Scotia and have been ordering from The Last Hunt for a few years now. My most recent order was received today.

As a mom of 9 year old twins and a 5 year old, it is always difficult to keep up financially with clothing, footwear, outdoor gear, etc as they are constantly growing. This site has really helped our family to keep up!

I recently put in an order during their big clearance sale (they have these sales regularly) for 2 Jansport backpacks, a women's Lole jumpsuit, 2 women's Frank & Oak coats, and 3 pairs of youth sneakers (2 Reebok and 1 ASICS), and a pair of Men's Bogs boots. The order was $410 after tax and delivery. I received it within a week and *every* item was of superior quality. Not only that, but I felt satisfied with the price and happy I was able to afford these great quality items for my family.

From a very satisfied customer in Cape Breton, Nova Scotia! :)

Pay attention to all details in page description.
All sales are final, no exchange or refund if something is not ok.
In my case I ordered a jacket size M.
I received the order but I can say that the number is rather S.
Don't be influenced by the reviews on their page.
I wanted to leave a negative review for my case and I noticed that they post on the site only the reviews that suit them, respectively only the positive ones.
My review has not been posted.
Very disappointed and in the future I will avoid buying from this seller.
A small company for which only profit matters.
Customer satisfaction does not matter to them.

I have been ordering product for myself, my husband and my children on this website for a couple years now. Always fast delivery, great quality product and great prices. The one time I had an issue because men's north face small jacket arrived instead of a women's. They requested a picture of the tag, which I sent, and then they happily exchanged the product. They are very clear that all sales are final. Know your product and know your size in certain brand and you are good to go.

They have no quality checks when sending out orders. Should have read the reviews and believed them. They sent an expensive yoga mat that was clearly dirty and was damaged. I have pictures. They asked me to return but the return is a really big hassle for me especially with a large item (the box is huge). For partial refund they only offered 10% and after convincing a mere 15%. They were prompt with offering the return label so I'll give them that. I haven't received the refund yet but I will update this when I do.

I bought some Keen boots for more than 60% off the regular price. One of the boots had an issue so I emailed them. I got a reply back and was able to return them. I ordered another pair and had no issues. I feel bad for anyone that had issues with the company but they were amazing to me. I have nothing bad to say about them and I'll definitely shop with them again. Communication was find and so was my refund. In order for a return or refund there has to be a defect. They state this on their site

Never will I buy here again. Bought a coat and turned out to be shorter than I thought. And absolutely no refunds. It's so not worth the savings. You can't even get a store credit, I asked... sorry no can do was the response.

This is the second order I have placed with them and a second time I didn't receive my order. The worst part this time is that there is no customer service. They lie and make you wait and then ignore you. Im waiting on my order placed early November. I've had to contact them on every platform just to try a get an answer. I have messaged them asking for a refund. If I don't hear from them I'll be opening up cases against them

I don't usually write reviews, but I feel, I have to write one regarding The Last Hunt and their returns policy. I am more than disappointed in the fact that I cannot return garments once I've purchased it, all sales are final! Please be aware of the terms and conditions before you order from this company they have just lost my custom.

I have been a victim of terrible customer service from The Last Hunt. I was shipped someone else's order, while my original order shows it has been shipped. Its been over a week, and I am getting the most unsatisfactory answers by email (they do not employ customer service reps here - even for their own mistakes). After requests for pictures of shipping labels, contents of the box, I am now having to wait for more information on how to send back this mystery box. So after about 3 weeks now, of originally placing my order, they are advising me to go back on to their website, to re-order again! I will be in touch with my credit card company, as this seems to be a scam to me!

I would strongly discourage anyone from taking a chance in ordering from this company.

I have ordered a pair a boots in size 11 1/2 45 men's... the sent me a cheaper model and size 46 without notice! I have sent several emails... they don't reply to emails. It seems they do that quite often! Last hunt... last in customer service!