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The Rotten Fruit Box has a rating of 4.1 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Rotten Fruit Box most frequently mention customer service. The Rotten Fruit Box ranks 4th among Organic Food sites.
Absolutely amazing idea! This company supply so many different freeze dried fruits that are bursting with flavour! We have probably tried about 80% of their range so far. They supply them in recyclable packaging and deliver in a cardboard box,, they are thinking of the environment as well as their customers. You even get a reward on your birthday! What's not to love!?
After waiting a month for these to arrive I am very disappointed. They taste disgusting, nothing like I expected. I knew they were dried but not to the point of being crunchy with not much flavour left in them. Overpriced and not nice at all.
Ordered 2 months ago. Still
No product. I have been back and forth with paypal and seller. No luck yet
My daughter and I love rotten fruit. We are always so excited to receive it in the mail. Also great customer service.
I just tried Cream of Greenbean Soup. Its watery, tasteless and if any sample of the others I just bought I will demand refund
Gain trust and grow your business with customer reviews.
100% natural freeze-dried fruit snacks in a box. Healthy freeze-dried fruits from small farmers delivered straight to your doorstep. Help reduce food waste. 100% natural freeze-dried fruit box. Ideal for home or work
Hi Marco,
I am sorry to hear you didn´t have a positive experience. The Covid-19 worldwide lockdowns caught everyone by surprise: there were reduced flights and postal services were overrun with online orders from people staying at home. In light of this situation, and since it was impossible to predict delivery times (some orders were delayed a few days, a few, several weeks), we opted for a gradual refund policy and a total refund if a box got lost or didn´t show up.
I can assure you that all our customers received their boxes, or a full refund in a timely manner, for any box that was undelivered or delivered late because of Covid-19. While I am certain your order was handled in a similar manner, should for whatever reason that not be the case, all you need to do is send us a quick email.
Thank you