The Star Poster

I bought the metal constellation picture, and it has arrived slightly bent. The packaging is not good enough to keep it safe through transit. I am rather upset as I was to give this to my partner for our 6 year anniversary in a couple of weeks. Considering the price i expected better

Easy navigation through the wide range of options to create a personal touch on your very own star poster which you could then preview before purchasing. I created one as a gift for my friends who were getting married and it was a beautiful and unique gift that I was very proud to present to them!

Though the initial delivery did not come through, Naomi from support was very helpful with the lost delivery and she even arranged a replacement at no cost to me. The star poster itself was great when it arrived and my friends were incredibly happy when they received it as a gift.

My order was lost, so I reached out the support and they help me and send the poster one more time without any payment. Second time delivery took about 3 days to the Netherlands, but unfortunately after the special date

I realized I made a mistake on my order so I immediately emailed them explaining what happened and with no questions asked they gave me a code to order a new one free of charge! I am so happy with how it turned out (the second time) and how amazing the customer service is! I will absolutely be recommending this company to everyone! :)

I love the fact that you are able to customize it in so many ways. Picking location although I don't know if that changes what stars are shown or not. That fact that you have multiple different options of how it can be delivered whether it be digital download, framed or unframed. I needed mine very last minute and was very happy with the purchase.

I wanted to gift my husband something that combines his love of space with something sentimental and he loved it! I chose the metal poster option and it came perfectly intact and in lots of protective packaging. Much appreciated. A wonderful addition to our bedroom wall.

Super happy with your product and delivery was so quick. I will be recommending to others!

This is a special, meaningful gift for my Son's 30th Birthday. Something I hope he will hold close to his heart and look into the Stars that aligned on that beautiful day! The Star Poster experience was wonderful!

This captures a beautiful memory! I can't wait to frame it and hang it. I'm always looking up at the night sky so this is perfect I was shocked at how fast the shipping was too!

It's the aluminum material and the clean perfect lettering and map that makes it all worthwhile. She was astonished touched and bemused by the technique. Our love embedded forever. If yours doesn't like it - leave her!

Amazing! Like seriously WOW! Fast shipping and the metal poster is hands down the best! Sturdy, easy to hang and looks incredible! Definitely put me in the food books as it was for my 5 year anniversary! Thank you guys, the best! Couldn't recommend you guys high enough!

Beautiful product. Poster paper is thick and smooth. Came in a picture tube and rolled out nicely it wasn't rolled too tight and laid out flat after being rolled the opposite way. I just wish they had different size options.

I got this in hopes to be very pleased from the reviews, the frame itself gave me a splinter, the wood is coming off in multiple areas it could have been sanded better, trying to put the photo into the frame I closed the frame and flakes of black are in it, so I had to take it apart three times. Very frustrating.

The company were very helpful and prompt in replying to my concern that the original poster was rippled under the glass. However the replacement poster provided was too large for the frame. Leaving no option to iron out the ripples and stay with the original. Disappointing result for a special birthday gift.

Site was somewhat hard to navigate. I saw another site that offered a star poster that had more options but I checked some other sites couldn't get back to it. I suspected the second site might have also been yours. Still, it was a great present, well packed and came without a dent or a scratch!

Unfortunately our framed poster came with scratches on the glass, marks on the poster itself, and on the frame. For the hefty cost I would expect it to be free of marks and inconsistencies.

Update:
Customer service was quick to respond to my review and offer a replacement, which I appreciate. They asked that I update my review once receiving the replacement. They promised to do a better job with packaging, but there was no difference to how it was packaged. Unfortunately the replacement came with scratches and marks as well. Most of the scratches seem to be directly on the poster, so this is not a delivery issue, but instead a manufacturing issue. Very frustrating for an item that was not inexpensive by any means.

I bought a poster for my partner for our five year anniversary and it was perfect! He loved it. I chose the star map of the night we got together five years ago and it's beautiful. The perfect record of our relationship so far

The quality of the frame is poor. The poster inside doesn't fit well in the frame. The star picture has no depth as it's all black and white which doesn't allow distinction between the stars and constellations. My wife was very disappointed and we will not be displaying it due to the poor quality. It showed up before christmas which is great, but for the price, this was my sentimental gift and my wife didn't like the quality.

When I first ordered it, it took a while for it to be delivered. So I emailed the company and she resolved the issue. I love the poster and I know not boyfriend will too. I didn't realize how big it was until I received but it looks better then small

Easy to order, plenty of customizable options. I would have loved to be able to add a longer quote to the bottom of my star page, but other than that love everything about my star map. Arrived well packed with a good quality frame.

I ordered this for my best friend to celebrate our 15th friendiversary. Best present ever! The order was shipped and delivered very quickly. I originally submitted my order but wanted to change a few details so I reached out to the customer service team immediately and they were able to put my order on hold. They gave me a code to use for a new submission and the whole process was seamless.
Fast forward to when I tried to place the poster into the frame, I accidentally caused a small scratch on the poster (did not know it was not scratch resistant). I reached out to customer service again to enquire and not expecting too much but they offered to send me a replacement though they didn't have to!
I normally don't write reviews online but Emma together with the team deserve a big shout out! Thank you for making my gift so perfect!

The ordering process was easy. I made a mistake on the customization, I contacted customer service and they were able to help me fix it. Shipping was extremely fast and the poster is perfect! I can't wait to hang it up!