TheTreeCenter

The 2 rhododendrons look to have been in excellent condition when packed. But it's pandemic time, delivery people are overburdened, and the "this side up" markings were tiny. The package was left on end, one of the 5 gal pots broke loose and fell onto the other, and a lot of damage was done. Both may survive; time will tell.

My tree arrived before expected time. Very well packaged-just be careful when removing to keep dirt intact. Planted the 2' tree next day. Tree was in good shape with a few leaves on it and a very small abrasion on trunk. Been in the ground about 2 weeks and no growth yet but looks to be thriving. Hoping next Spring will begin growing and leafing. Yes, I would recommend this company. Will definitely purchase more.

Lovely trees, well packaged, healthy, and delivered quickly. The first order was sent to the wrong address, but the company made up for it with a $25 discount on another order, so we ordered two more. We purchased the warranty, too, so if something happens in the next year, they will be replaced. These are beautiful trees, and I can't wait for them to grow taller to make a light and privacy shield. Thank you for a great experience.

I am so very impressed with my order from The Tree Center. The packaging was out of this world. You almost needed a bomb to get the packages opened. The plants/shrubs were not going anywhere. Even inside the box, I could see the care that went into packing everything just right. The quality of the plants/shrubs is outstanding. Everything arrived in perfect condition. I have never spent this much on plants/shrubs before but can say you get what you pay for! I will definitely be doing business again with The Tree Center.

Packaged was great well packed. Prices were great. Love the bundle offers get more for a better price was great. Shipping took a little longer than normal. But not sure on you guys shipping since this was my first order. But got here safe and I will be ordering again. As soon as stock of dogwoods get back in. Love convenient of shopping on line and after pay is great also.

I ordered multiple Patriot blueberry bushes from Tree Center. The next day, and before the order was shipped, I found the same bushes for less than half the price at Lowes. However, Tree Center is not open on the weekend so I submitted a ticket and called first thing on Monday morning. However, they will not cancel an order without a 20% fee even before shipping. I understand charging a fee once it has been shipped but otherwise this is poor customer service. There is no way I will be using this site again.

All plants arrived in wonderful condition. I didn't plant them for 2 weeks because of nightly freezing temperatures. I kept them inside. When I planted them 2 have thrived, but I've done something wrong with the lilac bush- it died almost overnight.

My local nurseries did not have any berry bearing dwarf holly bushes. The ones I received in the mail were perfect. They are just the right size and I can keep them that way with minimal trimming. Even though delivery was delayed by two days because of the protesting, The bushes were in perfect condition. And continue to thrive.

Liked the method of packaging. And it was timely received that I only had to follow the basic water instructions and planted Don't have a photo now but, will take one and share with you when they cover the area planted.

I bought 2 Sand Cherry trees and one Red Obselik European Beech Tree. Red Obselik arrived and leaves were dry and falling. After 2/3 weeks of planting it did not recover and no new leaf came. I contacted TheTreeCenter and they said to do the scratch test and if it is not dry then it will come out next year. This year the tree is completely dead. When I contacted they told me it is past 30 days warranty period so they can not do anything. What a dishonest group of people!

First of all this company has a great website. I ordered a Rhododendron and a Red Twig Dogwood shrub.
They arrived two days later. The packaging is amazing. They arrived very secure and fresh. The planting
Directions and aftercare instructions were precise and helpful. Very impressed.
Bob L.

Not much to say: they delivered the trees in a timely manner, guided me by telephone when I had questions. Smooth experience. No complaints. I guess that's a bit rare in this day in age but all went according to plan and I have six healthy trees growing in my backyard.

They send diseased plants and tell you they'll be fine then after the thirty day period refuse to acknowledge that the plants are diseased and dying. Their response is here's a 20% off coupon for purchasing more dying plants in the future.

We did get the 4 trees. We planted them and in May we saw some brown spots. Thought it was due to planting. Now in June all 4 are getting very brown. I would like to speak with someone about this please! Thanks Geneva

Ordered the tree, and they got paid but no communication after that until I asked to cancel the order.
Tree dies and turned yellow 1 week after delivery. Was already rough looking when delivered.
Cant say I would purchase again.

I am new to TheTreeCenter this season and I have gotten 3 separate large orders and they knocked it out of the park each time. Plants arrive in great shape due to their wonderful packing methods. I got a great vibe from their website and I have not been disappointed. I love all the information available on their site also, it makes me more confident in what I should order for each area I am planting. I will continue to order from them until I am out of room!

I received the wrong size and color tree. I paid $89 for a 5 gallon pink dogwood. I was told it would be 4-5 feet tall.
It arrived a month later then it was supposed to, without the starter fertilizer I ordered... it's white, it's in a 3 1/2 gallon pot and measures 2 1/2 feet tall. It has the girth of a twig. I submitted numerous emails and tickets. No response. Called multiple times and got disconnected. Today I finally received a generic email that simply said "Thank you, The Tree Center"
No actual response, no refund, no resolution
ZERO customer service.
Egregious company.
Waste of time and money.

Absolutely NO replacement offered for two poor quality looking trees.
I sent three sets of photos -as they requested them 3 times. Finally today I asked for the replacement trees and they said NO- they were NOT bad enough to replace!
Lost a customer for LIFE. In addition, I have a family of 8 brothers and sisters that have all started landscaping their homes!

The pink dazzle crepe myrtle plants were beautiful, where as the white dazzle plants were very brittle and many tiny limbs were in the box. I hope they live.

Received my order at the right time for plating. Followed instructions on where n how to plant. Water everyday to get the plants n trees adjusted n stable. They are BEAUTIFUL! And doing well

Great product n reasonably priced.
I would order from

I ordered two tulip poplars saplings in October and they came well packaged. They were leafed out and We planted them along our driveway. Have been keeping them well watered. Sprayed them with deer repellent as we have problems with deer. He they make it through the winter.

We planted one in our yard 25 years ago and it is now over 30 feet tall with excellent shape and bright yellow leaves in the fall. It was a good choice in full sun.

I will never EVER order from the tree center again. We bought 16 laurels and all 16 were filled with holes (shot hole fungus) and bugs. We splurged and bought the 5 gallon sized plant to have some heights and ended up having to cut the tree down to nothing after removing all of the Infected leaves and branches. After countless phone calls and emails I have not heard a word rom this company.

I have ordered several times from this company and am pleased with the promptness and quality of the shipping process. The plants all arrived in perfect condition, healthy and ready to be planted. I will certainly use them again.