TheTreeCenter has a rating of 3.1 stars from 203 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TheTreeCenter most frequently mention excellent condition, good shape, and next day. TheTreeCenter ranks 3rd among Trees sites.
I received 3 items - a hinoki and 2 cherry laurels. They look great and arrived hydrated. However the leaves of both cherry laurels are riddled with round holes from insect damage. That was disappointing.
The Tree Center US Rated 1 out of 5 stars Purchased 3 trees and received them… Purchased 3 trees and received them infested with bugs. Called and emailed. I did everything they asked me to do and they refused to help. Turned them into the Better Business bureau and the case was closed as Unresolved because they do NOT HONOR THEIR WARRENTY. Stay away from them.
We couldn't be happier with the quality of the trees and the extremely fast delivery. We have placed and received two orders during September and will order again!
My butterfly bushes were drug upside down across my driveway and sidewalk and then left upside down until I found them the next day and was able to unpack them
Products used:
All bushes and shrubs
The order was processed quickly and I am extremely happy with the careful packaging, quality of the products, and the detailed instructions for planting!
I've ordered a couple of times. Always has been timely, WELL packaged, and beautiful specimens.
I'll post photos in the spring as they all pop to life!
These people put a lot of care into their work. My Italian Cypress trees are like my new babies. They are out of the ordinary- wouldn't find these at my local garden center!
Had three orders this spring; shopped online due to Covid. First shipment of Thuga Green Giants was great; Norway Spruce was also great quality; second shipment of Bird's Nest Spruces and a small type of Japanese maple were not as good - spruces had some rust and the maple was more like a sapling for the price (they replaced this for free, so kudos there). Third shipment was a Hanoiki Spruce and was in great shape.
I would not recommend them given the high price and all the problems with the order. I spent so much time calling them, e-mailing them, then placing a complaint with the BBB.
Read some not-Sonics reviews. My order was promptly delivered and I planted them as per instructions. Waiting to see if all is well but they look great.
The 6' Thuja Green Giant arrived in nice packaging. Very healthy looking and easy to plant.
Liked the root stimulator that was included too.
The two large plants I ordered arrived in good shape but this was the condition of the hydrangea. It has subsequently dried up. Disappointing.
Every time I have ordered trees or shrubs here they are gorgeous. Green, potted & beautiful plants that I know will do great in my yard.
Excellent service and plants as usual. I am a very happy return customer. Always happy with my purchases. No complaints
Great products, shrubs arrived in good healthy condition and in a timely manner. I would most definitely order again
Plants fresh and ready to plant. Two hydrangeas look great in my garden. Planted right out of the box. Packed perfect, no damage to plants
Products used:
Plants
Beautiful specimen. So pleased I ordered again yesterday and am ordering again today. I can't think of a better company to order from. Thank you.
The trees arrived in good shape, ready to thrive. I hope I don't kill them. Thank you for the prompt delivery and so far, they seem to be doing well.
I am very happy to report that the Tree Center delivered a very high quality product to me, and dud so quickly!
Thank you SO much.
Another GREAT experience with The Tree Center! Once again, order was delivered fast, safely and a great product! Will definitely be back!
My hydrangeas arrived healthy, but a little withered due to the extreme heat. After a little water they perked up, beautiful as ever!
Great company to do business with. Healthy plants, great directions and tips for growing. Highly recommend
Far Far less quality than you'd get at a local nursery. Sent me a bend up twig not a 3 foot tree. It was worth $15, not the $60 I paid.
Arrived quickly in undamaged package, had great directions. Just thought in would be bigger in 5 gal
This company sucks, they are sending damaged trees and then telling you that it is your fault and you are stuck with it!
Products used:
tree
Ordered 20 trees to create a privacy screen in my backyard. Trees came 2 to a box and looked great once unwrapped. Thanks Dean & Staff
I love the new bushes I got, they are perfect for my landscape. It was easy to place the order and I got them in a reasonable amount of time
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