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The Zebra

How would you rate The Zebra?
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Texas
1 review
0 helpful votes
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Great as always!
May 26, 2023

Always love working with the folks from The Zebra. They always go the extra mile and take their time to make sure you're covered. Special shout out to Logan Wilkinson and Summer Popovich. I've reached out to Logan the last 2-3 years and he has always been great.

Date of experience: November 18, 2022
Utah
1 review
1 helpful vote
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Just a website redirect
September 28, 2020

After putting a little information into zebras website all I got was a redirect to different insurance co. Websites to fill out all the pertinent information to get an insurance quote, so what was the point of having thezebra.com website in the first place?

Date of experience: September 28, 2020
Florida
1 review
0 helpful votes
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Awesome experience!
October 28, 2020

I am happy that my family member referred me to thezebra.com. I had an awesome experience thanks to the agent who took take of me throughout every step of selecting my car insurance. Thank you Beni! Thank you thezebra.com!

Date of experience: October 28, 2020
Florida
1 review
0 helpful votes
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Awesome service from Guy Enno
January 23, 2023

Guy was so patient and really walked me through the process and tried to get me all the discounts available to me. He helped were others couldn't and will be there for future questions. Saved me money and I Couldn't be happier

Date of experience: January 23, 2023
Washington
1 review
0 helpful votes
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The Zebra made gettin' insurance easy.
I called in & talked to a woman, who I forgot her first name, but last name was Scott.
They helped me get insurance set up through National General & the process was simple.
Even though the insurance quote changed from the previous day to the next when I decided to start the process. I still felt comfortable payin' a little bit more to get started with National General through the Zebra. My only regret was not starting sooner to get the lower quote.

Date of experience: December 2, 2020
Colorado
1 review
0 helpful votes
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Zebra Rocks
April 21, 2021

I couldn't have been more excited about going into The Zebra for my car insurance! I had seen the commercials so many times and didn't give it much thought until my insurance came up for renewal and I had to make a change and how much more I had to pay.
The agent with Zebra was very easy going and very helpful. I can't believe how much I'm saving a month(150.00) by going to The Zebra. I immediately changed and the process was very easy.
Thank you Zebra!

Date of experience: April 21, 2021
The Zebra Review Team .. The Zebra Rep
over a year old

Francisco - Yay for savings success! Thank you so much for your positive review. We are so glad that our staff was able to give you a 5-star experience. We look forward to serving you in the future. - Emma W.

Pennsylvania
1 review
0 helpful votes
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Easy to work with. Representative was knowledgeable and professional. Explained different options and got us a great deal.

Date of experience: May 18, 2024
New York
1 review
6 helpful votes
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Weak weak WEAK
June 30, 2019

Collects my info, gave two monthly quotes WAY out of the ball park (monthly, when I provided input that I'm a pay-in-full client), and returned links to insurance companies for me to request individual quotes. Very weak, mellinieal inspired product. USELESS

Date of experience: June 30, 2019
Arizona
1 review
0 helpful votes
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TheZebra
March 30, 2021

Samantha McGee made our experience not only SUPER EASY but also very pleasant! We laughed/joked. Spoke kindly. Very informative. Quick like a ninja. Polite. I just enjoyed it very much! THANKS!

Date of experience: March 30, 2021
Arizona
1 review
3 helpful votes
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HARASSMENT
May 23, 2023

HARASSMENT! I've been getting phone calls ALL DAY EVERYDAY from Asian women insisting on transferring me to someone for an insurance quote. Every time I block an area code and prefix they call from a new one. I've emailed The Zebra twice asking them to remove my name and phone number from their database. If you use this company you will have to change your phone number afterwards. These people are evil!

Date of experience: May 23, 2023
The Zebra Review Team .. The Zebra Rep
over a year old

Nicky, we hate unsolicited messages just as much as you do! You’ll never receive any calls or messages from The Zebra that are not directly related to your policy and transactions with us. We take your privacy seriously. You can opt out of all communications with us and delete all of your information here: https://www.thezebra.com/privacy-request/. We're sorry that you've had this experience with spam calls, but it was not us. - Dani P.

Overview

The Zebra has a rating of 3.6 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Zebra most frequently mention customer service, extra mile and full coverage. The Zebra ranks 2nd among Car Insurance sites.

service
78
value
77
shipping
8
returns
5
quality
68
This company responds to reviews on average within 2 days