You go through this process of entering all of your details and then it says here's your quotes - but that's a blatant lie. The companies that supposedly gave your quotes want you to re-enter all the same info - and then some. Now they want your social, your phone number (which they in turn sell to telemarketers) and your blood-type. Save yourself the time and hassle and just call yourself. VERY DISAPPOINTING!
Need to help finding better rates for my insurance made one inquiry to zebra they were with me within minutes and on my way to a new policy with better rates than I originally asked for with a large insurance company. Couldn't ask for anything better Cindy From Austin Texas assisted me with everything I could ask for and more thank you zebra!
DO NOT PURCHASE INSURANCE THROUGH THEM! They of horrible insurance providers. I got stuck with unique car insurance. Omg worst experience ever. I called cancel the policy theynlied told me everything was good and then they tried to take another payment out of my account. They never cancelled the policy. Thank god i recently had to get a new debit card and the payment was denied. They have the rudest customer service ive ever dealt with. STAY FAR AWAY! I ended up with state farm for a lower price and lower deductible and excellent customer service.
So I seen commercial on tv and believed after giving all info they came up with error please. All agent tried multiple times same message, don't trust it
Jasmine was so friendly, and helpful. Very professional, courteous, knowledgeable about what she was doing. Went out of her way to help me with my insurance.
This company is BS, nothing more than giving all your information to insurance companies so you get one call after another. There is no instant price comparison. Don't waste your time!
This site does not offer comparisons. They only funnel you to one insurance company in your area for a quick buck. Not as advertised at all. Don't waste your time.
Doesn't let you choose your coverages so you can't really compare to your current policy.No glass coverage or lower deductible. Site is basically useless just a waste of my time
Duramax - You can customize your coverages further with one of our independent agents at 888.255.4364. We're sorry that was not clear on our online portal. We greatly appreciate your feedback. In the meantime, please feel free to give us a call and we can help you customize further. Have a nice day. - Emma W
Total waste of time - they jsut steal your personal info and do not offer any quotes. See screenshots attached. They just get paid to redirect you to the home page of random insurers. WIDE BERTH
Morgan - Allow me to clear some things up. We at The Zebra are very passionate about protecting your private information. Unlike other competitors, we are not lead generation and do not sell your information. We stopped asking for a phone number back in 2019 as an offer of goodwill towards our custo mers. In terms of quotes, we do offer quotes, but some of the bigger name companies still prefer for you to buy the policy on their respective website, which is an inefficiency we are currently resolving, but we can assure you that it is not random and is entirely safe. We can also clear up how we make our money through this article: https://www.thezebra.com/about/how-the-zebra-works/. Hope this clears things up. Have a nice day. - Emma W
Would have given them 5 stars if they didn't sell my contact info, EVEN with them knowing in got a policy threw them, NOW I GET CALL AFTER HARASSING CALL, insurance companies calling all day! Thumbs down all the way!
Brian - Allow me to clear this up. We are not a lead generation site, so we never sell your information. In fact, we stopped asking for a phone number to use our service back in 2019 since it was such a major pain point for customers. So, there is no way for us to have your phone number, so even further there is no way for us to sell it. We hate spam just as much as you do, so we really feel for you that another company was so careless with your privacy. We're beyond glad though that you found success using our service! Smart consumers compare, and you're living proof of that. Kudos to you for taking an active role in insurance shopping and coming out on top. - Emma W.
Overview
The Zebra has a rating of 3.6 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Zebra most frequently mention customer service, extra mile and full coverage. The Zebra ranks 2nd among Car Insurance sites.
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- Austin, Texas, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Denise, thank you for taking the time to leave a lovely 5-star review. It's so good to hear you had a great experience comparing rates at The Zebra. We only hope we can provide you with 5-star support the next time you need it. Cheers!