I was very pleased with the results and ease with which Zebra website achieved shopping for insurance.
The lady that helped me went above and beyond. Very nice, very helpful. Took awhile to get thru but was worth the wait period.
It was an okay experience. They didnt really save me any money but i tried to speak with someone else to no avail.
Great customer service. Workers are Very patient and empathetic. Lemme know if y'all hiring too. I'd love to work with people like y'all
After providing the zebra with my info, I got what seemed to be some realistic estimates. I suspected that the final quote from the insurance companies would be a few dollars different, but that's not what happened. Instead what I learnt from the two insurance companies were surprising.
First was Liberty Mutual - on the zebra their estimate was $104 and when I called I was quoted $204 per month. The only good thing with Liberty Mutual was that they said that after 60 or 90 days they remove my information from their system. Also I could contact them for a link to have my info action removed.
Them there was Geico. For whatever reason they were the only company for which I received a conformation code. When I called the rep was somewhat obnoxious and not very willing to help. He did not like that I was uncomfortable providing him with my info and when I asked for the estimate, he insisted that I had to give him all my info. He said something to the effect that they need my info so they can bill me accordingly, to which I said, I'm shopping around and just need an estimate. He seemed to be confused by my process when he said, "then why would you call us if you are not ready to purchase insurance?" He also told me that Geico provides the Zebra with fake estimates. Which made me disappointed because he was tiring to make me feel bad that I did not want to give him all my info (e.g. My house number and full name).
I think I was unlucky with this rep because I called both companies back and the second is around I got a better rep from Geico. Unfortunately Geico claimed they done keep your data but this rep was able to pull-up information about me from 2012.
All this to say that the Zebra seems to be providing estimates that are not even remotely close to what the insurance companies actually quote.
Bait and switch! Quoted 47 a month though zebra.com and when clicked buy policy it goes up to 66 per month!
Ver satisficed with The Zebra Auto Insurance. Melissa was very helpful and kind on the phone. She answered all my questions
Amazing fast cheap friendly and convenient. No issues best prices and customer service is great and easy access to documents
Charles - Thank you for your recommendation! We at The Zebra are so glad you had an incredible experience with us. Our goal is to make shopping for insurance quick and painless, so thank you for your positive feedback. We hope to serve you again next time you're looking to compare policies. - Emma W
The zebra is very helpful and they are friendly they helped me get policy at the right price when no one else could
Zebra Quotation Service did not offer same policy coverage to compare with my current policy. Sucks!
Hi D.S., we're sorry you had a bad experience comparing insurance rates with The Zebra. Smart consumers compare and insurance rates are always changing. We suggest you compare again in 6 months.
Overview
The Zebra has a rating of 3.6 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Zebra most frequently mention customer service, extra mile and full coverage. The Zebra ranks 2nd among Car Insurance sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Brondon - What a wonderful review to read! We're so glad that you felt heard and cared for. That's always our goal. If you're curious about what spots are open you can always visit us at social.thezebra.com/JoinTheHerd. Have a great day, Brondon! We look forward to serving you again in the future. - Emma W.