THMotorSports has a rating of 4.1 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. THMotorSports ranks 47th among Auto Parts sites.
Took a bit to deliver, but, when checking other sellers it would the same or longer. Very cost effective for exactly the same part. Every time I asked for status they replied. On the phone, internet. You might desperate sometimes, but it is what it is. Got here my new springs for my old boy to give the right stance to it.
I placed an order for 4 Pirelli tires at $165. They showed 10+ in stock on their website. Next day, they cancelled my order, said they were out of stock. Then they changed the website listing and priced them at $265 and magically 10+ in stock! I emailed them, they gave me B.S response about out of stock and would not honor the price that was originally quoted and ordered. Dont buy here!
Took a bit to deliver, but, when checking other sellers it would the same or longer. Very cost effective for exactly the same part. Every time I asked for status they replied. On the phone, internet. You might desperate sometimes, but it is what it is. Got here my new springs for my old boy to give the right stance to it.
Tip for consumers:
Be patient, seems they work with a JIT inventory. It will take a while to be delivered, but at least I got it.
Products used:
H&R Sport performance springs
Like many, I've bought parts from a number of retailers but none have shown the dedicated support and friendly service that THM offers. They really want to help and find you the best price. Every time I call, they answer and it's a hassle-free conversation. I will always be a fan of THM.
Products used:
Service questions
I needed a cheap exhaust which was large bore and I needed it asap. Thmotorpsports delievered it to me on time and it fit like a glove on my car. No cheating me and no games or upselling. Just good old fashioned service the way all companies should behave. I will be back again
Ordered a exhaust system from these clowns, I waited 1 month for them to only refund me without any explanation, then when I called thmotorsports, the receptionist was talking so fast I could not understand this fag, all I heard from his rambling was the part was no longer available and gave an excuse on why it was unavailable, I just hung up on his stupid $#*!. I DONT TIME FOR GAMES, "$#*! THMOTORSPORTS" I'm going somewhere else for proper business and accurate communication and information.
I bought a pair of oxygen sensors from th motors it is more than 20 days that I paid for it but still not received it.
They refuse to refund or send the merchandise.
Waited 5 months with them saying product was back ordered. When I asked for a refund they said they gave my money back but never did. Wouldn't buy a light bulb from these morons.
Tip for consumers:
But from anybody else but these idiots
Products used:
Nothing they never sent it
I ordered 8 bushings they shipped four in one box and four in another box why I don't know? I paid for two day shipping and they forget so it took eight days for Fedx to ship two hundred to my address. They delivered the first box and iam now waiting for the second box to be delivered. I hope it doesn't take eight more days.
Tip for consumers:
Be careful
Products used:
2617 bushing
Ordered a complete gasket set off their website. Stated originally that "ships next day, should deliver in 2 days", that was on the 22nd of September. Have seen nothing, not even a shipping number. Contacted the company on the 30th inquiring about the order and shipping confirmation number. Received an automated response that said I would get an answer within 24 hours. Attached to that email was a confirmation of my order with tracking finally, and when I opened it. It showed that the company just processed and shipped my order on the 30th of September after I sent that email asking about it? Also looking at it stated that the item was delivered 1 October, but not until 1530 on 2 October did it actually arrive. Never heard anything back and contacted them again on 1 October inquiring again about the item and shipping and if there would be any kind of reimbursement for my lost time from work and the fact my vehicle has been waiting for these parts. Received an email back 2 October telling me the shipping confirmation was sent with the first email and they were sorry. Nothing more. Nothing about reimbursement or anything else.
Do not use this company for any reason. Do not hesitate to contact any other business out there even ebay other than these people. If the quality of their product is as bad as their customer service and business practices, I am going to have to wait more time finding another set of gaskets and delay even longer.
Black list this company from all dealings.
Semper Fi
Jeremy Messerschmidt
MSgt /USMC
Retired
Excellent prices but once the sale is done. Terrible customer service. I personally would not shop the n again
I orders some headlights for 79.99 and canceled the next day over the phone.The guy i spoke with said he would cancel because they hadn't been shipped out yet.So then i get the headlights couple days later and still charged. So then i contact company after several messages and i am informed that they was shipped out and couldn't cancel.Not how is that when it wasn't shipped when i called and was told it was cancelled. Then i take the package back to post office and ship back.The next day i get a return label. I already shipped day prior from the lack of communication w this company. Then i am informed that i will be charged a 20 percent fee restock fee and shipping. For something i cancelled and was (told clearly it was cancelled)something i returned back before this company event communicated with me.So i get charged 40.00. Now how is that 20 percent a be a shipping fee for something i canceled before it shipped! This should all be on the company! I don't know how this company makes it. Oh yeh charging people this way! Take ur business elswhere! I recommend never buying something from here again! Poor communication, poor customer service, and poor business. I have never did business with anyone that would still charge a customer when they did everything they should of to cancel and they didn't do their job! This charges should never been charged! Take your business elsewhere!
Tip for consumers:
never use this business
Products used:
refund policy is joke!When a customer cancels the order and the company ships out anyway to charge them!
NOPE scamers, advertised a cheap price but does not have it in stock, you will wait and then never get it
Order $500 worth of parts. Inquired as to the whereabouts of my order, no response.
Order was cancelled and not notified.
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