ThriftBooks

I have been purchasing books from them for several years. I am extremely pleased with my purchases and the quick service. I will continue to order from them.

I ordered used jigsaw puzzle books for my kids... there were no puzzle pieces EXCEPT for one puzzle that was glued to the book.
Absolutely unacceptable!
My kids are so disappointed

Received the book I ordered but all the pages were missing I only got the cover. Total pai n to get a refund thankfully I put in a dispute with paypal who got me my refund.

I have bought many books over the years from this company and have never had an issue. Am always pleased with the books that come. Like the prices for the books too.

They sell reprints of old books that are in the public domain. I read one from 1853 by Fredricka Bremer called "Homes of the New World". For example. Great selection of out of print books!

I like to recycle so I buy books from here and they have some really good prices and way better than paying for them new when they have some really good used quality ones here.

I have had wonderful luck ordering books from Thriftbooks. Quality is always as described, free shipping with orders over $10, and they have a great selection. Never have had a problem.

Every since I started using my credit cards on this site, I have notice extra charges appearing on my cards. So please keep a eye on those credit cards and charges.

I have found some really good deals on used books but there are some books that are overpriced as well. Shipping took some time but the books I have ordered always have free shipping.

After years of purchases and mostly satisfactory service, this company has deeply let me down with their blanket response to a missing shipment. I will never shop here again.

I paid for a math workbook, that arrived almost completely filled out and bent. They have no way of contacting their customer service. DO NOT purchase anything from this seller.

Ordered a book last month from them. Expected arrival date was the 1/1. It's over a week later, and nothing. The label was printed instantly, but it then took 4 days to be delivered to the first processing center, according to tracking information. There have been no further updates, after that. Also contacted the shipping service with the tracking number I was sent, and they emailed back saying that it was an untracked service.

Edit, as of 4/2

Reached out via email to ThriftBooks, to explain what was happening, a couple of days after posting my initial review. The person who responded to me looked into things, couldn't find any further details, and issued a refund within 24 hours. They also stated that were the book to show up, there was no need to pay again.

Then, on January 29th, 29 days after the estimated arrival, the book showed up in my letterbox.

So, great customer service has completely changed my opinions and feelings in regards to everything that's occurred.

4/5, due to slow delivery, poor packaging, and a tracking number for a book sent through an untracked service while I was given a tracking number. Would shop again, and recommend to others, but only if you're not in a hurry.

This store is very unfair,, some people can be tired with, job, studying and 3 kids and you might end up buying the wrong edition of the book, and that's what happened to me, and they dont have any consideration as I am explaining what happened Jerry from the customer rep. Just rejected my return/refund. That was inconsiderate of this store, you guys could have give me atleast half of the money I paid through a voucher that I can only use on your store, they did not offer any solution at all just say a big NOOOO,, I wouldnt recommend buying at this store, selfish, any one that is reading comments, just look for that very one message that is not good, because they are the one that has the real experience, and not a clown... what a dissappointment, I was gonna buy all my books from you,, guess their is a reason why it is thrifbook store, you guhys are thrifty..

I want to thank thriftbooks for the harry potter books I ordered. The books are in absolutely amazing shape, the prices were outstanding, credit card safe and shipping arrived in 4 days.

I received a book from Thriftbooks I did not order. I spoke with ThriftBooks customer service and was told they could not tell me who sent the book.
I feel my privacy has been compromised!

I was the victim of the recent postal service NON delivery debacle especially packages. This book ("Human Capital") was supposed to be delivered (so they said via their Informed Delivery service) LAST Friday. So I signed up for tracking alerts and the first email said this Thursday for delivery of the book. Then a second email said Tuesday (when it FINALLY arrived! And because I set up tracking alerts, now MAIL itself is NOT being delivered to my house as well as packages) I contacted ThriftBooks. Very prompt in apologizing for late delivery of the book (again, no fault of theirs; it's the post office that REFUSES to do their job timely or at all!), and they issued a refund. Plus I didn't have to pay even if the book arrived. I'm not a person who lies or cheats or looks for a handout. Since the book arrived, I resubmitted payment and let them know the check was in the mail. I guess I surprised them. This is a company who not only cares about their customers, but they want to make things right for them as well. A VERY gracious, friendly understanding book company! And those prices can't be beat either! Books are in very good condition for used.

I've ordered from thriftbooks a handful of times but have finally learned my lesson. They keep sending me the wrong books! Not once or twice buy multiple times. Twice it's been the completely wrong books... title, author wrong...(not to mention these wrong books were dirty gross! I'm talking pages stuck together with food, yucky stuff falling out from between the pages, & stiff liquid damaged pages!) Another time it was an order of 3 books & 2 of them were supposed to be hardcover but turned out to be arc paperbacks. They then tried to replace them with the correct copies but once again they sent arc paperbacks.
This company or their employees are completely incapable of posting the correct books & then mailing the correct books. They must waste a ton of money sending the wrong books & then having to send refund.
On top of this their shipping is soooo sloooow!
It's taken me a handful of tries but I've finally learned my lesson & will no longer shop thriftbooks or any other sellers accompanied with thriftbooks.

I've been using ThriftBooks for years. I purchase from them maybe five times a year. There have been a couple times where the books were icky, but for the most part I've been satisfied with my purchases. Because of this, I recommended ThriftBooks to my mom. She was looking for one particular book from a collection she has that had somehow been lost over the years. I found it on ThriftBooks and after we reviewed the books condition, she asked me to buy it for her. I did. When it arrived she was disappointed. The book was kind of junky. It was an old library book and they had painted black and white numbers on the spine. When she put it in her library it looked really tacky and jumped out as not fitting in with the rest of the series of books. When I looked at the listing again, it was obvious the photo was not the same book that was sent. I contacted customer service who stated that they researched the order and found that it was the same book and that I could return it but would not be reimbursed for shipping costs. I sent them photos of the book that was offered and the book that was sent, told them it was false advertising and ethically wrong. They never replied back. For this I am giving them one star for poor ethics and customer relations.

I bought a Business Math book. Perfect used book like new, the best price i found, the delivery for free and, fair time. I highly recommend Triftbooks.

ThriftBooks.com WILL RIPP YOU OFF. THEY ARE DISHONEST & SHOULD BE SHUT DOWN.

This is the MOST DISHONEST ONLINE COMPANY IN THE WORLD.

They LIE and CHEAT you out of your money.

BE WARNED. DO NOT BUY FROM THRIFTBOOKS.COM

I had ordered a book for a gift and it never made it to my door step. They say it was delivered but no, it was not. It wasn't a huge expense but I'm still out money.

I ordered a book on Amazon. Listed as "Very Good". The book was marked as shipped but did not ship for 7 additional days. I received a totally different book than what I ordered, different ISBN#, Different cover and much lower quality than what I ordered. I called and Thriftbooks refuses to take my book back and refund my full amount that I paid. DO NOT BUY FROM THRIFTBOOKS.

After being sent the wrong book I was had to spend time returning it and I had wait 9 days for a replacement which still was not the correct book!