ThriftBooks

I ordered a book, which didn't arrive when they said it would. I got it somewhere else and no longer needed it, but they wouldn't let me return it.

This is the first time I have gotten a book from thrift the book is like new and it was a very fair price

I have ordered books from Thrift Books quite a few times in the past and have always been pleased with their service. I've never had a problem with shipping or shipping times, with one exception. When one book never showed up, I contacted them and a a replacement was immediately sent.

Placed an order recently for 4 books, and received the customary note that I should expect them within 4-8 business days. No problem. The books were shipped immediately from Atlanta, GA and Dallas, TX. I live in Arkansas. After a few days I went to 'track your shipment' to see the status. Found out that both packages had been sent to Glendale Heights, IL and were still sitting there; not in a post office, but at a "USPS Shipping Partner?" This 'partner' is One Stop Mailing (OSM).

Did a search on OSM and read a number of horror stories: numerous people detailed how their packages (from various retailers, not specifically Thrift Books) had went to Glendale Heights, IL---and just sat! Some said that it was over 2 weeks before the packages were shipped from Illinois. I'm not certain what a 'shipping partner' is or what it does. I'm thinking that there must be some economical benefit to companies to use them, but it certainly escapes me how sending a book from Texas and Georgia to the Chicago area and then---hopefully?---sending it to me in Arkansas makes sense?

I'm sorry to see this happen. I've basically used Thrift Books to obtain missing volumes of mystery series that my local library doesn't have, and it's worked well. But as far as I'm concerned now, I won't even check TB any longer---unless I can opt out of OSM or something similar being involved. The USPS provides direct service from Dallas and Atlanta to Arkansas, but that must not be an option any longer?

They admitted to selling books no one wants. "Our return policy is we don't accept undesired items".

Beware! They scam every non-American who orders though their website by charging an illegal sales tax.

Book has suffered water damage and was sold as "very good condition¨. What would it take to be in poor condition? Severe burns? Missing pages?

Grossly misrepresenting book condition. Doing drop ship work for fraudulent booksellers. Avoid at all costs.

Here is what I just sent them,

Tuesday September 7th 2021
Trois-Rivières, Québec, Canada

Hi there!

I received the book "Bringing Up Boys" by James Dobson with the jacket of the book thgat I thought I would receive and that I had ordered with is "Chaka Khan - Through The Fire". I doubt that you do have Chaka Khan's book in stock, so I'm asking you to please fully refund me via Pay Pal.

Thanks.

Sylvie Groleau
160 rue Ouimet 2
Trois-Rivières
(Qc)
G8T 6E1

Note: If I do not hear from within the next 10 business days, I'll make a claim to Pay Pal.

I can return the book to Thriftbooks if you want, I really do not know this book at all. I wanted Chaka Khan's memoirs. Nothing else

Sells books they don't have buyer beware I tried to buy Scooby Doo essential guild instead sent me a different book lol on them I ain't stupid

They mailed me a moldy book. The book smelled like mold and had mold on the cover. I had to throw it away.

I am NOT that person. You know, the one who jumps at every chance to go online and complain about a company. I'm more likely to assume that there's been an oversight, a mistake, etc. This time, ThriftBooks has really gone too far, even for me. I bought a book from them, through the ABEBOOKS platform. It was advertised as a HARDCOVER in GOOD condition. It was NEITHER. For TWENTY dollars, I got a beaten up, uncorrected galley proof. For anyone not familiar with book publishing, the uncorrected proofs are sent to authors on cheap paper with no binding, for their review, to avoid spelling error, or typos. It even sayd on the cover, "NOT FOR RESALE." This is not the first time I've bought a book from them that was not as advertised, either a hardcover that was a softcover, or a book described as being in GOOD or VERY GOOD condition, that I tossed into the trash as soon as I received it. This time, I reached out to them, and what I got back was an insult. I git instructions on how to use the ABEBOOKS platform to request authorization to return the book. Seriously?

I ordered a copy of Thomas More's "Utopia" and Got "Hamsters for dummies." Probably not using Thriftbooks again.

Fast service I have always been happy with the books I bought and I would reccomend thriftbooks to anyone

I ordered a hardcover book listed as such, I received a print on demand soft cover. Charged $40!

Buying used products can be risky, NOT HERE. Easy returns, prompt refunds. Wish List! Oh Yeah...

The worse book condition of my life. Buy like new arrived totally damaged! Never more