ThriftBooks

I've ordered from thriftbooks a few times, each time making sure to select ones that are in "very good" or " like new" condition, and each time without fail, they have pages upon pages written in, or worse... Unfortunately I will not be ordering again from them any time soon.

Like reviewer Sage L., I suggest only buying books from Thriftbooks that are marked as very good or new. I also have bought some "good" condition books I would throw in the trash or donate. Shipping seems slow, as well. I also find their Customer Service difficult to reach. I'd rather buy more costly books from Amazon or try Better World Books.

I've always had a pretty good experience ordering books from ThriftBooks. You get what they advertise with respect to quality. They are also pretty fast in filling orders and getting the book to you. However, be careful of how you order, because they don't always let you make returns. Their policy is not clear about what they won't accept back--their site says something vague about "qualified returns" (obviously covering their backside). I got stuck with over $50 in books that I didn't want. So to summarize: buying books from them is good, but their after-sale customer service policies are not in your favor.

I received a book without a jacket cover and would never have ordered it that way. One of the others was library binding. I wouldn't have ordered it either. I know this info was not in the descriptions. Was do disappointed.

I have been using them either on their site alone or through their site on eBay. They have terrific discounts and terrific prices. Their merchandise comes in great condition. Looks like it's right off of the bookstore shelf. Shipping is very quick too.

I always assume that books will be more expensive and take longer to arrive than on Amazon, but Thriftbooks orders always arrive sooner than they say the will, within a few days, and have consistently low prices. Also, I've been able to get new book releases before they even come out on Amazon. I can also find older out of print books way more easily. It's awesome to have a more ethical shopping option that doesn't have any trade off for me.

I order books on a regular basis from Thrift Books and am always pleased with the excellent shape they're in, even if only rated "good" condition. Books are shipped right away; I appreciate getting them so quickly. I bought a lot of used books from Amazon until I came across Thrift books and found they not only cost less than Amazon but show up in better condition. The last used book I bought from Amazon had mildew on every page. Gross! I received a refund but should never have been shipped a book in that condition. I don't have to worry about that with Thrift Books.

Between book conditions being nowhere near as described (like new being filthy and penned notes on all the pages, dog eared, bent covers you name it…) to waiting two weeks for delivery only to find out they mailed me someone else's books and didn't have any replacements for mine that were mailed to the other person. And now to have pre paid for a long anticipated book that I've been counting down the days for that was sold as "arrives within 1-2 days from release date only to be emailed as shipped via mail innovations and will arrive within 15 days. This place is not worth ordering from there are so many good used and new bookstores that aren't lying about quality or shipping times to get more money. Capitalism at its finest.

Had difficulty creating an account. When help was requested so I could pay for & complete, some wacky statement was forthcoming. When books were bought from them via ebay all went well. Direct purchase no good.

While this site offers cheap books and free shipping, it seems their system for book rating isn't always true. The books aren't individually described and I believe that's why I had an issue with quality. Some books were very much worth the money: a cheap book that was essentially new. Unfortunately, I'd rather just spend a little more money on either the book itself or shipping to get what I know is a decent book versus a gamble. Attached is an image of my "Like New" book. While clearly used, it is not as their website states a "Like New" book should be: "An apparently unread copy in perfect condition. Dust cover is intact; pages are clean and are not marred by notes or folds of any kind." Clearly, this book has been marred and is far from "perfect condition." In fact, it's a library copy, too.

I have ordered 20 books so far. Extremely happy. Really good for finding older out of print books. And even some newer books at a great price. Stop complaing you're buying used books they're not going to be perfect.

Prices are no better than if I had bought at amazon or target. Shipping was extremely careless. Items are not as described on the site. Products that should have been in new condition are all damaged. They try to switch and bait people (offer new book-send an old book) hoping they won't pay out of pocket to sent back. Do yourself a favor and go to a reputable store with good shipping and return policies or you'll just be wasting time and money shipping these guys their damaged products back.

I ordered a Randall the Reindeer book that was to include the reindeer and naughty and nice list. I basically just wanted the reindeer as my grandson, 6 lost his when the pipes burst in our home last winter.

All that arrived, after nearly a week, even though i paid an extra $14 to have expedited service was the book.

Having a difficult time getting any answers as to why all of the false promises.

I would not recommend this company to anyone.

Wish it would allow only giving one star. Stay far far away. There are so many honest companies to deal with. Too bad no one else had my product.

Paid $16.84 for a book that was given a "very good" for its condition. Every page is scribbled on with a pen. I honestly believe Thriftbooks paid someone to go through it and mark each page to look like it had been read. There are even underline marks in spaces, not underlining a single typed word! These marks have made reading this devotion very distracting and not enjoyable at all.

Have bought several books and the one thing that seems to be a common gripe. Is that sellers over rate their Books. My recent purchase said like new and when it arrived it had creases and dog eared pages. The copy of this book I checked out from the library was in significantly better condition. Don't mind paying a little bit more to get like new condition but I do mind when ThriftBooks over rates to sell books. Customer service in the past has also been pretty dismissive. Would recommend looking elsewhere for your used books.

Be sure to read ALL the return/refund policy. It"s posted in two parts with a lot of double talk and fine print. I had to chuckle reading it and realized I trusted the reviews it has on it"s website. All other review sites have very low customer satisfaction ratings for Thrift Books. I ordered a book that came damaged and poorly bound. I returned the book and was never given a refund and they refuse to own up to lousy product. I'm just glad I only spent $21.00. Gonna stick to Amazon books!

Overall average site. Have gotten good to not so good book condition from this site. Damage is from their shipping partner. There is not excuse to allow pre orders to go thru on unavailable books. Ordered 1 book no availability at all. At least if you receive a damaged book or no book they will refund. In picture is damage that can happen to your books thru not very good packaging in some orders by their shipping company.

First off, books can be as cheap as $2.00. While the same book ranges from $15-20 on another site. The books look brand new. Especially the library copies with the laminated cover over the book. I always take them off and its in perfect condition. The only mark is the library stamp on the inside. No biggie. Also, free shipping?! And it's speedy at that. It took exactly 4 days for my first package and I got the second one the next day. And if you buy a bunch of books from the same warehouse you get an additional 50 cents off each book. Definitely a good site to shop!

Thriftbooks offers books at reasonable prices but has a strange return policy. Books that have never been used whatsoever have no eligibility for return. When I spoke to an associate. He informed me that even if a book was completely untouched with no flaws but no longer needed, it is not eligible for return. Only purchases with an actual issue are returnable. I guess, tear or damage your book when you get it and maybe you'll see your money back lol.

Bought my daughter a school book. 30 pages were missing. Several pages that were in the book had pictures cut out of them. Bad customer support. Website says 100% guarantee, but that's not true. They did nothing to rectify the situation. Shipping was also bad. Took a lot longer to receive the book than they said. Be careful. Never order a book from this company. Had to pick a rating to submit review. Picked the lowest I was permitted which was one star. I would give Thrift books a negative star if I could.

I have recently discovered that the same thrift books I have been ordering off of Amazon I can get directly now from the supplier. Their free shipping rate is easy to achieve, the books are in the condition, or better, than they advertised and they come in a very timely manner. After 4 orders of 4+ books each, I've been nothing but pleased! Keep up the good work Thriftbooks employees!

Do not purchase books that are consumable that are supposedly in "good" condition which you are told have some highlighting and writing. I received two that were supposedly good condition which had writing throughout which defeats the purpose of using them for my own study. One of the books had a price sticker on it for $1.50 yet I paid $5+ and got "free' shipping. What a deal!

I use thriftbooks to buy books all the time. My books have always arrived in great condition, mind you i always purchase the cheapest condition. Ive been using this company for years and will continue doing so. Also delivery is with a week... for me at least.