Although my browser had a little trouble displaying the site, everything worked fine. I was able to download my tickets a couple of days early. It is hard to love the $16 per ticket processing fee, but what can you do.
Sold out concert--chance to get in to see my wife's favorite singer, even though the price was high: the perfect set up for these scam artists. Customer service sent me this sympathetic email, promising to investigate my case. Please, please do not deal with this company unless you enjoy getting nothing for something. RJ
Arrived at venue to find out tickets had already been used. Not allowed entry and $300 and two very upset children later we had to leave.
Do not use this company. When you try to call them, you are on hold forever, the next morning I still have no answer.
Hello Nick. We certainly apologize for the troubles with your tickets. We have attempted to address this concern with you but have not heard a response. If you can contact us at customerservice@ticketnetwork.com for any further assistance.
I spoke to 2 people although I believe only one worked for Ticket network. That service was excellent. I am a Canadian citizen aged 71. I would been lost without her help. She was so friendly.
I do not know if this is relevant, I spoke to a man from Select-A-Ticket he was also help and both explained clearly what to do next.
The only sad part for me was Canada's poor rate of exchange making trip a little more expensive than I budgeted for. Over all a very good experience
So glad you had such a positive experience with us and with the seller of your tickets! Thanks for your review!
I have waited for this concert for 5 years to get everyone together to go. My nearly deaf mother took her hearing aids out after song 1 and had her hands over her ears most of the nights with my daughter. If I were a plant, I would have wilted from the dissonance and noise. I have their CDs and DVDS and love them but in person it was an expensive waste. We left early. If only they would have turned the volume down about 30%, it would have been amazing. What I hoped would be a tradition, is a 'never again.'
Bought 4 tickets $480.00. Face $110.00 front row. Blue Jays in Dunedin. I have no problem paying inflated prices. Actually bought 4 more games off of stubhub for higher price. Ticket Network tickets were totally obstructed, all of the front row seats were empty except for us. In order to see anything we had to sit 20 rows up in empty seats. Everybody in the second row told us this happens to suckers every game. I guess that teaches me for not using a reputable ticket reseller like Stubhub BTW on hold with customer service for 20 min while I write this, still no answer
Some websites do not have ticket fees... so when I purchased my tickets from you, I thought there was not additional ticket fee. The system did show a service delivery fee(ridiculous) of $7.95, so I went forward with the purchase. I gave my husband the seat numbers and row number which he gave to his parents as these were Fathers/Mothers day presents. Once I click to purchase again the system still never told me ticket fees were $36.95. At this point I had to buy the tickets so I felt tricked into paying that outrageous fee. I definitely would have went to another site where fees were much lower, and they are out there. I will not use this site again.
At first I was a bit skeptical because how could I buy Cure tickets for what may be their last tour for $25 each when the after Ticketmaster fees came to around $80 a ticket. I read the good reviews and basically took a leap of faith. Heading to the arena door I was praying the tickets were legit as I had traveled with my son an hour and a half to attend this show. Scanned perfectly and had fabulous seats for this amazing event! Hats off to Ticketsnow for this service, and I will definitely use them again!
Thank you, Joseph! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
Absolute rip off! My wife thought she was getting a decent deal on Fleetwood Mac tickets, but turns out she paid 50% more than face value on tickets that are still available through Ticket Masters for face value. The tickets we received are printed off a colour printer, and are not the orginal tickets. The fine print pretty much says that they "should work" and we'll give you 125% of your money back if they don't. Forget about the hotel and expense of travelling to Boston!
Hello Frank! We're sorry for your unhappiness with your order! We at TN are a nationwide network through which independent ticket-selling companies resell tickets to popular sporting, concert, and theater events. We don't actually own, price, or ship any of the tickets sold on our website. The tickets themselves are being resold and thus re-priced by their respective sellers to reflect what they regard as current market rates - so tickets on our site are priced independent of face value (above or below). The sellers on our exchange also sell many different types of tickets - paper tickets, e-tickets, paperless tickets, hard tickets, Flash Seats - based on the ticket type supplied them by venues and event promoters. It sounds like you're unhappy because your event tickets were available elsewhere for a lower price - which I can understand. Please nevertheless know that neither we nor the sellers on our exchange have the ability to monitor ticket availability on a national level across 65,000+ events. There was therefore no concerted attempt to advertise tickets that were available elsewhere for a different price. We at TN simply let sellers advertise tickets and let consumers choose whether or not to buy them. We always encourage customers to compare prices across a wide variety of sites before making a purchase decision.
Madison Square Garden for wrestling was a joke. OKC and St. Louis were much better. We had our seats rearranged by the garden and the new ones sucked!. The screens didn't show schools or year in school and were seldom split so we could see all matches. Also, showing replays while the match is in progress is really stupid. What happened to the live interviews. This was horrible!
Thank you for your feedback, I am sorry for your unhappiness with your order with our company. Could you please reach out to us at customerservice@ticketnetwork.com so that we can address your concerns.
Did not go. I'm sure the concert was amazing. But emergency arose and unable to go.
However, discovered that better seats became available thru the venue much cheaper. Will not use ticket network again. Many hidden "service" fees were tacked on to ticket price.
Hi Barbara, We're so sorry to hear about your disappointment with the ticket price. The ticket price is decided by each ticket seller according to the current market value of each event's tickets. This may vary and be above or below the actual face value of the tickets. All of this is mentioned on our website. Additionally, our representatives are available 7 days a week 7 am EST to 1 AM EST to answer any questions you may have pre or post order placement. We are always happy to help!
Clicked on this site by accident. Saw the price for two tickets right behind home plate and was leery wondering if it was legit. Took a chance and am NOT disappointed! Wonderful, easy, fast and lower price than any other site I looked at!
That's great! Glad our service was a pleasant surprise to you!
I have never had any place remind me of our up coming game and where and how to get to the game restaurants in the area hotels very impressed will definitely order tickets from you again. Now if only it was in Canadian funds
First time buying concert tickets on line was very nervous about being hacked or ripped off. Experience was great. Easy to order, can pick out seats for event and tickets arrived well before the event. Prices very reasonable for concerts now a days not like my first which was only $8.00. Will use this site again and will recommend them as well
Thank you, Karen! We appreciate the time you spent to share your feedback! We're happy to hear we were able to provide you tickets to your big event!
Our short trip to New York just had to include a show. Amazed we were able to procure tickets for Hello Dolly and even more impressed that the tickets were only 3 rows from the front of Orchestra! Will definitely use this site again on our next visit
Perfect! Thanks for your review!
My husband and I are avid theater fans. We both agreed the whole 42nd Street production was fabulous. We have just come back from New York's Broadway, and agreed we saw nothing there that was better than the tuneful tappers here in San Diego. Great singing, super dancing and superlative comic timing by all. Congratulations to all players, backstage folk, the direction and the producers.
Great feedback, RJB! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
Getting the tickets was easy. If I had one complaint it would be knowing the seat numbers you are purchasing as well instead of just the row. Other than that I will buy from this site again if needed.
Hey, Bernie. Glad to hear getting the tickets was easy for you! For the tickets' seat details, we don't include the specific seat numbers to prevent people from making fraudulent duplicates of the seats listed on our site. We give that information to shoppers as soon as they've officially purchased the tickets.
We had a great time. All the staff was great. Very friendly and helpful
Sat near some rowdy fans in the beginning. But after a few beers they quieted down. Really enjoyed my time. Will be back next year
Great feedback, Kim! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
When ordered tickets, delivery stated as email, but was actually hard tickets. Good thing I called before leaving on vacation~ customer service person contacted seller and FedEx tickets overnight (sorry I don't remember her name~ she was very helpful).
Thank you for your review. I am sorry that your experience with us was not the best it could have been. We would like to help you with your concerns at this time. Could you please reach out to us at customerservice@ticketnetwork.com so that we can address your concerns.
It was awesome. Our seats were fantastic. Tickets arrived way before the game was played. TicketNetwork's website is user friendly. I made my purchase with ease. I would recommend this company again when I needs tickets for an event.
Overview
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.
Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.
Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.
We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized customer service, cutting edge security, and a 100% Money Back Guarantee, so you can shop safely.
- Visit Website
- South Windsor, CT, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the feedback on our site, Peter. Sorry you had a little trouble at first but I'm glad to hear you were able to download your tickets! Hope you enjoy the show :)