Overview
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Wanted some tickets day of, and it was so easy! Nice to know all in pricing without having to checkout first. Got my tickets sent to me electronically about 20 minutes after I purchased them. Will buy from TickPick again!
I wanted to take my kids to opening day baseball, but I let time get away from me. Tickets were officially sold out. TickPick saved me. I love being able to see the actual ticket price when browsing. We had a great time.
Absolutely incredible - the food the atmosphere, the food, the matches were incredible. Highly recommended this event
I've used TickPick just twice now to purchase tickets to Nuggets playoff games. The first time went well, no issues, but a friend and I paid close to $1000 dollars for game 5 of the finals. When we arrived to the stadium and tried to enter we were told the tickets were invalid. In the end, TickPick isn't even worth it because they end up charging the same as ticketmaster does with the fees. Never again
First time using the app and it was super convenient and fair in pricing
Great tickets for a great price my son had a blast... will definitely look for tickets on tick picks from now on
Had never used before and was nervous because I wasn't able to get the tickets until 8 hours before the show. They were concert tickets at MLB ballpark so the tickets were available via the MLB APP. I was paranoid something would go wrong - but it didn't. Got the tickets as promised and whenever I emailed customer service with a question via email they got back to me with a helpful response within 24 hours.
The process to obtain the tickets was easy! Best app I've used. This will be my go to app for any event.
I appreciate that the price listed has no hidden fee and is the final price paid when I make my selection. Too many other resellers tack on additional "service" fees but don't offer any service, and you don't see those fees or taxes until you're ready to checkout.
Always a pleasure. Prices were the best out of 4 apps I was using. I bought tickets 1.5 hours before my event and got the tickets in 5 minutes. I will always use TickPick first.
Only suggestion I would have is to incorporate a "view from my seat" on every ticket if possible.
I bought my tickets through Tick Pick and was very happy. The seats were exactly as described and we're cheaper than Ticketmaster by not paying the service fees. Will definitely go to TickPick from now on.
I recently tried to sell tickets on TickPick. I followed the instructions and got a confirmation that the tickets transfer was complete. There was no further communication until the buyer said they never received them. TickPick emailed me and asked for me to confirm that I transferred them in my Ticketmaster account. I didn't receive anything stating that I had any more steps to take. Now they want to bill me 200% of the ticket price. Nice. I'll never use TickPick again. What a complete and total scam.
Very great seats at a very great price. The tickets were sent right away to the MLB ballpark app. I could not get the tickets because I had not updated the app, so I went to will call. They verified that it was me and I had my ticket within minutes. Overall it was awesome. My team won and I would always recommend Tick Pick!
Tickets for our event were greatly priced and we didn't have to worry about added fees in the budget which is a huge win. We received our tickets promptly from the seller and had no issues with that process. Will absolutely use TickPick again.
Excellent option the graph to just check and see if the moment is right to buy. Prices, although high, seemed a little more real than on the other pages. I used Gametime, but it doesn't show the prices that this app gives; instead, it remains faithful to Ticketmaster, which is incredibly expensive.
My daughter who is 7 wanted to go to a Pistons game. Do I got us tickets to go April 1st 2024. We had a great time seats were great. Employees were Friendly offered to take our pictures at different areas in the arena. I will definitely be planning another trip to see them play again.
TickPick had better prices than any other site. The show (The Book of Mormon) was sold out. Resale prices on other sites were pretty high and you never knew how much the tickets would really cost after fees and tax until the end of checkout. I love how the price you will pay was right there the whole time. Checkout was easy and so was getting my e-ticket. I will be using TickPick again, for sure!
I had a great time for a great price. Will definitely be using Tick Pick again in the future
We had an amazing time. The seats were in the perfect location, and the park is beautiful.
First time I've used this site to purchase tickets. Suggested I try by my son… Was simple and easy, we use it again
- Visit Website
- New York City, NY, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jen,
We apologize for the delay. When selling on our website you need to make sure the tickets are sent to our buyer. If you had tickets in your Ticketmaster app, you needed to transfer them to our buyer. Before selling on our website you agree to fulfill the order you are listing on our website, if you fail to deliver we will charge you up 200% to make sure we are able to secure replacements for our buyers. We apologize for this inconvenience but it is our policy. If you ever want to sell on our website again, please email us at support@tickpick.com and we will be more than happy to help guide you.