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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
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Tickets we're easy to access. The seats were fantastic at a great price. We've used TickPick before and we'll continue to use again. We highly recommend them.
From start to finish, this buying process and receiving the mobile tickets was easy and straightforward.
Wow, getting tickets via TickPick was so fast and easy! I had a problem with the Ticketmaster transfer, but TickPick customer service was responsive and understanding. The resolution was fast.
Purchasing the tickets was a breeze... however, it seem a bit tricky to down load the tickets to your phone, but with the help of my tech savvy brother we were all set.
Seats were fabulous, price was even better! Went straight to my MLB account and had no issues whatsoever. Definitely plan on using them again!
Had a pretty annoying first experience with a delayed ticket transfer and eventually new seats, but every chance i've given since then has been out the park. Easy transfers, all in prices
This app was awesome. Great prices and the experience heading into the event was awesome. Definitely will be using this app a lot more often.
Was searching all night for cheap Katy Perry tickets. Prices on TickPick dropped two hours into the concert (a bit after the opener left the stage) and my twin and I were able to score two and get into the concert right in time to hear almost every song Katy played. TickPick was the ONLY site with low prices at this point in the concert - so so so thankful we thought to check here!
Great weather, beautiful views. Ok stadium. Prices could have been much cheaper but still easy to order everything - one set price. But what's with the walk-off catcher's interference call in extra innings?! Do better, TickPick - ha!
It was amazing! Great performing bands. Was right up next to the stage. And the bar was not far away. Tickets were at a great price.
The whole process was very easy. With the pictures of the ballpark to see where your seats are to paying and receiving the tickets.
I purchased tickets in row P and received tickets in row L, although it was considered a seat upgrade it made my experience unpleasant due to my family sitting in row p, me and my son were separated so we had to leave the game due to him not being able to enjoy being with the rest of the group. It would be nice to have had the option to reject the seat upgrade instead of being assigned seats that were not purchased.
Flawless purchase and digital delivery, and at a very reasonable price! We just purchased our next event tickets too! Thanks for offering this service.
1st time going to the Hollywood Bowl... great ticket experience and great seats! The view was as described on the site. Looking for more deals.
Show was absolutely amazing. The songs, lighting, back drop. Just everything was incredible. Would absolutely see them again. Also couldn't beat the ticket prices on this app.
I bought tickets for the Mets v Reds game on Sunday, July 20th for myself and my daughter whose birthday was the 20th. Prior to the game we attended the Mascot Brunch with Mr. And Mrs. Met. My daughter was treated to a wonderful day and like the princess she is. Our seats were in left field 2nd row. We had a great view of the game.
Looking for tickets when they went on sale & came across the Gold Fan Package. Seats were reasonably priced compared to the resale tickets from Live Nation and were guaranteed for Sections 1 thru 7, which is the orchestra section at SPAC. We got Section 7, the view was fine. I would look for this package again...
It was the most amazing time! Thank you TP for making the process so affordable and easy. As a single parent $$ I will definitely be back for more tickets!
The first time user got a sweet deal. I have already started sharing my experience with the application with all my friends.
My son had a great time at the show and the seats were fine but I can't understand why ticket numbers aren't posted at the time I want to buy. I don't understand why who's is allowed. Also the confirmation showed a ticket number which was not the one I received. I don't know why this should be allowed either. Buyer beware.
Seats L21 and 23
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.