On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This was my first time seeing Ado and got the best price for the tickets at Tickpick love the app and the process was fast
I found excellent seating 2 weeks before a major clash between 2 first place rivals. I will use TickPick again.
Ticktock made my ticket buying experience a 10/10z. When I had an issue I talked to a real person, and she stayed on the phone with me until everything was resolved. The representative seriously was the nicest rep I've ever talked to.
Ticket link arrived a few days before the event (as had been communicated upon purchase) and worked without issue. No problems whatsoever with ticket, arena and seating access.
This was my first time TickPick. The platform was so easy and simple with no easy hidden fees. It also was offering the best prices will definitely use again!
Everything was great, communication, tickets were send very in advance, no problems at all. Will repeat
Was an open venue, outdoors. Seating was a bit tight. I had to literally step out of the row, in order, to allow those next to me to get by to go to bathroom or get themselves a drink.
Keith Urban is an amazing performer, he was humble, generous and kind towards us fans 😀 sang his heart 💙 out 2 straight hours
I am glad that my daughter turned me onto this service. Before when I was paying for tickets I was always paying all of these fee's, now with TickPick it is just one cost. I love it.
Great seats, app is easy to use TO find the right ticket cost and location. Plan to use the site for all my future needs
I ended up paying 17% more than on AXS for same day tickets. My fault for not checking AXS first and trusting the price would be cheaper. Lesson learned.
Last minute decision to go to the ballgame. TickPick showed the best bang for buck prices. Went to the game with the whole family and had a great time. No issues.
The seats were in a great viewing location and the price was lower than competitor used ticket sales websites.
Ordered my tickets to a cubs game many months in advance, and when it came time to get my tickets it said they had already been accepted by someone else! When I reached out to TickPick they did not respond!
I watched tickets with the price freeze option for 24 hours and bought tickets the day of the show. Folks sat behind me at Zach Bryan told me I paid what they paid months prior. I call that a win! Thanks TickPick
Tickets we're easy to access. The seats were fantastic at a great price. We've used TickPick before and we'll continue to use again. We highly recommend them.
From start to finish, this buying process and receiving the mobile tickets was easy and straightforward.
Wow, getting tickets via TickPick was so fast and easy! I had a problem with the Ticketmaster transfer, but TickPick customer service was responsive and understanding. The resolution was fast.
Purchasing the tickets was a breeze... however, it seem a bit tricky to down load the tickets to your phone, but with the help of my tech savvy brother we were all set.
Seats were fabulous, price was even better! Went straight to my MLB account and had no issues whatsoever. Definitely plan on using them again!
Had a pretty annoying first experience with a delayed ticket transfer and eventually new seats, but every chance i've given since then has been out the park. Easy transfers, all in prices
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members