Tirebuyer has a rating of 4.3 stars from 298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tirebuyer most frequently mention fast delivery, next day, and free shipping. Tirebuyer ranks 6th among Tires sites.
If you have any trouble ordering for any reason, they will help you. Our computer had a glitch during the ordering process and they were able to help me step by step to help me to complete my order. Most of the time ordering tire is very simple. There system is very user friendly. We have bought several tires from this company as well as other family members.
New all terrain tires Iron Man All Country M/T. Less than 150 miles and the side wall blew out on both rear tires a week apart and can't get any help to replace them or make it right seems to be a waste of money. And I have over $3,000 worth of tires on 3 vehicles all the same brand hate to change brands but will have to after being a loyal customer for years
So Far, My Experience has been great, Very Friendly over the phone and helpful customer service all the way,
Have Purchased before,
Excellent pricing! I was able to find the 37 inch tires I wanted at a fantastic price
Excellent pricing!
It would be nice to have a few more filters for the tire search. Otherwise, it was great.
Tires at a better price, with fast/free delivery. Quicker than the other big name online vendors
The website was easy to compare other brands of tires and prices. It made my choosing easy.
You work with pay pal
Tirebuyer is not ready to do business with customers in the modern age. I received an email receipt after ordering several days days ago on Tuesday with a 9 digit order number saying delivery is Friday. I have since received zero communication about when the order is coming or confirming tracking/shipping information. I logged into the tirebuyer website and there's no option in my account to see what I have previously ordered or information on it. I submitted a "contact us" email trouble ticket - but my 9 digit order couldn't be accepted since a 15 digit order number had to be entered so I had to add zeros to make it work. After I hit submit the same screen stayed active. So I hit it 3 times total and received 3 confirmation emails instead of advancing to a new webpage indicating the trouble ticket submission is successful. When I plugged in the order number and email address with the "find my order" option on the website it didn't work. Probably because my order number is only 9 digits. I called the 866 number and while the representative was friendly and helpful, they had to contact a warehouse to get shipping updates that they could try to call and email me with later in the day. She wasn't confident or straightforward in what the comminques for the order tracking and shipping info would be and how it's delivered to me. I didn't try the "chat with us" option and I wouldn't want to based off the disappointing results every other way I have tried to get my tracking/shipping information. Did I get scammed ordering from this company? I utilized it at the recommendarion of a military discount thru the ID.ME service. Now my impression is I paid $400 for a product that won't ship to me. I'm not sure if any potential discount is worth getting scammed. The customer interfaces and infrastructure in place by this company makes me think I did business with an illegitimate operation.
Products used:
Still waiting to receive a product....
* Tirebuyer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Super easy to navigate site. Love that I have fast, free shipping to installer.
Friend referral
Hi, Cindy! We're so happy to hear you had a great experience with us. We appreciate your business with us!
Tires were Competitively Priced & Quick Shipping but NEED more than one Pic of your Product, for us 'Detail Oriented' Buyers!
Price & Availability
Price & Availability
First of all, the appointment scheduling process was stupid. They allow you to select an appointment that is earlier than any realistic shipping timeframe. The estimated shipping time given to me on their website was 1 week, but that was unrealistically pessimistic. They allowed me to schedule an appointment in two days, but given that I ordered on Saturday and Monday was a holiday, this assumed that the tires could be shipped on Tuesday, arrive instantaneously at the shop and be installed on the same day. So I selected a Wednesday appointment, since I didn't know where the tires would ship from, but that turned out to be overly optimistic, so I got an e-mail saying they'd help me reschedule my appointment. So I called them and they said there is no estimated time of delivery, so I have to wait. Okay, then why did you send me an e-mail telling me to call you to schedule an appointment? You could have just told me to call once there is an estimated time of delivery. So I call again when the estimated delivery date appears and then they tell me they can't schedule anything until the tires are delivered. Okay, fine, why don't you just tell me that to begin with? So I call again after the tires are delivered and they say that I should call the tire installer directly, even though the previous two representatives I talked to told me to schedule it through them. The installation rate they quoted me was only half of the installation rate quoted on the tire installer's website, so I thought I should go through them to make sure they don't have an excuse to raise the price of installation like many other reviewers have complained about. So when I point out that I was previously told that I should schedule through tirebuyer, they say they will schedule it for me. Are you kidding? You just told me you couldn't schedule it and I had to call the tire installer directly? Now all of a sudden you're going to change your mind AGAIN? Anyway, the two e-mails I sent in response to their e-mails were never answered, so that's why I made phone calls. All three phone calls were a complete waste of time. They did absolutely nothing at all. Yes, I can absolutely understand why the reviews are so negative, given that their scheduling process is so incredibly stupid. Fortunately, there is a simple solution. You just ignore the staff at Tirebuyer. Do not engage in communication of any kind. It's all a waste of time. Just watch the tracking information and when it's delivered call the installer yourself. Once I called the installer, I got the tires installed at the quoted price in no time. I didn't even mention the price I was quoted for installation. They gave me the agreed upon price without me saying anything. Tirebuyer gave me an unbelievable deal on my tires, so they are a 5 star business, as long as you don't let them get involved in the scheduling part.
Twice ordered and both times excellent and fast service
Hi, Alan! We're so happy to hear you had a great experience with us. We appreciate your business with us!
Lots of choices then unbelievable I had my tires in two days.
Hi, Josh! We're so happy to hear you had a great experience with us. We appreciate your business with us!
After getting pack the extensive selection went great.
Used before
Wasn't without a little struggle, hope I did good…have bought from you before.
This is my first time shopping with you,we will see. Thank you
You were recommended be a friend
Hi, Eric! We're so happy to hear you had a great experience with us. We appreciate your business with us. Thanks for being such a great customer!
Everytime I use tirebuyer it's awesome and best prices
I've used them before
Hi, Estevan! We're so happy to hear you had a great experience with us. We appreciate your business with us. Thanks for being such a great customer!
It was kinda easy and easy to shop for them online, i was hesitant at first but this site is real
Just found site
Just found site
Ordered from here several times and it's been a great experience each time
Good experience
Found the tire I wanted, got a great price and a rebate.
Easy to use, great price.
Hi, Donovan! We're so happy to hear you had a great experience with us. We appreciate your business with us!
Excellent easy to use web site and prices very good
Hi, Mark! We're so happy to hear you had a great experience with us. We appreciate your business with us. Thanks for being such a great customer!
Found the tires and size I needed easily. Great price.
Good price and had a tire I was interested in.
Hi, Bob! We're so happy to hear you had a great experience with us. We appreciate your business with us. Thanks for being such a great customer!
Easy to navigate, good price on tires, customer service is good.
Easy to use and good tires and price
Hi, Jeff! We're so happy to hear you had a great experience with us. We appreciate your business with us. Thanks for being such a great customer!
It was great and easy don't have to go to Costco to buy tires.
Michelin was making me go to costco to buy them so I came here.Thank you
Hi, Daniel! We're so happy to hear you had a great experience with us. We appreciate your business with us!
All good...all good. Ordering was easy. Selection was huge. Tire sizing was easy.
Used you before
Hi, John! We're so happy to hear you had a great experience with us. We appreciate your business with us!
Easy to use. Great price. Fast shipping. Huge selection and inventory
Best price in stock free ship
Hi, Joey! We're so happy to hear you had a great experience with us. We appreciate your business with us!
Great online shopping! Timely delivery always time they gave me were they delivered
Son in law recommendation! And I've used them before.
Recommended
Best price on the Internet and easy to navigate the site
Hi, Mrrep! We're so happy to hear you had a great experience with us. We appreciate your business with us!
Tirebuyer will help you find the right tires for your vehicle in just a few minutes at a great price. You can choose to have your new tires delivered to your doorstep or a nearby installer of your choice. We have a nationwide network of 18,000 trusted mobile and in-store installation partners, all pre-qualified by our team. Your tires will be delivered fast and free to one of these tire shops – in some cases the same day you order!
Hi, Justin! We're so happy to hear you had a great experience with us. We appreciate your business with us!