• Tirebuyer

Tirebuyer

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Overview

Tirebuyer has a rating of 4.3 stars from 298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tirebuyer most frequently mention fast delivery, next day, and free shipping. Tirebuyer ranks 6th among Tires sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 90.4%
Positive
132
Neutral
7
Negative
7

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2,360 reviews

21
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How would you rate Tirebuyer?
Top Positive Review

“Great tires and a good price.”

Teresa J.
10/22/24

If you have any trouble ordering for any reason, they will help you. Our computer had a glitch during the ordering process and they were able to help me step by step to help me to complete my order. Most of the time ordering tire is very simple. There system is very user friendly. We have bought several tires from this company as well as other family members.

Top Critical Review

“Seems to be a waste of money”

Johnny S.
1/12/24

New all terrain tires Iron Man All Country M/T. Less than 150 miles and the side wall blew out on both rear tires a week apart and can't get any help to replace them or make it right seems to be a waste of money. And I have over $3,000 worth of tires on 3 vehicles all the same brand hate to change brands but will have to after being a loyal customer for years

Reviews (298)

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Reviews that mention popular keywords

customer service (68) tire buyer (58)
Thumbnail of user jojom38
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 16th, 2023
Verified purchase

So Far, My Experience has been great, Very Friendly over the phone and helpful customer service all the way,

Reason I chose this business:

Have Purchased before,

Thumbnail of user tims1910
Tim
Washington
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

Excellent pricing! I was able to find the 37 inch tires I wanted at a fantastic price

Reason I chose this business:

Excellent pricing!

Thumbnail of user briank2266
Ohio
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

It would be nice to have a few more filters for the tire search. Otherwise, it was great.

Service
Thumbnail of user justinz212
New York
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

Tires at a better price, with fast/free delivery. Quicker than the other big name online vendors

Thumbnail of user marka245
Judth B. – Tirebuyer Rep

Hi, Justin! We're so happy to hear you had a great experience with us. We appreciate your business with us!

Thumbnail of user anthonys3466
New York
3 reviews
0 helpful votes
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June 12th, 2023
Verified purchase

The website was easy to compare other brands of tires and prices. It made my choosing easy.

Reason I chose this business:

You work with pay pal

Thumbnail of user koalabeardan
Florida
1 review
0 helpful votes
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October 22nd, 2023

Tirebuyer is not ready to do business with customers in the modern age. I received an email receipt after ordering several days days ago on Tuesday with a 9 digit order number saying delivery is Friday. I have since received zero communication about when the order is coming or confirming tracking/shipping information. I logged into the tirebuyer website and there's no option in my account to see what I have previously ordered or information on it. I submitted a "contact us" email trouble ticket - but my 9 digit order couldn't be accepted since a 15 digit order number had to be entered so I had to add zeros to make it work. After I hit submit the same screen stayed active. So I hit it 3 times total and received 3 confirmation emails instead of advancing to a new webpage indicating the trouble ticket submission is successful. When I plugged in the order number and email address with the "find my order" option on the website it didn't work. Probably because my order number is only 9 digits. I called the 866 number and while the representative was friendly and helpful, they had to contact a warehouse to get shipping updates that they could try to call and email me with later in the day. She wasn't confident or straightforward in what the comminques for the order tracking and shipping info would be and how it's delivered to me. I didn't try the "chat with us" option and I wouldn't want to based off the disappointing results every other way I have tried to get my tracking/shipping information. Did I get scammed ordering from this company? I utilized it at the recommendarion of a military discount thru the ID.ME service. Now my impression is I paid $400 for a product that won't ship to me. I'm not sure if any potential discount is worth getting scammed. The customer interfaces and infrastructure in place by this company makes me think I did business with an illegitimate operation.

Products used:
Still waiting to receive a product....

* Tirebuyer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Thumbnail of user cindys1559
Ohio
2 reviews
0 helpful votes
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November 28th, 2023
Verified purchase

Super easy to navigate site. Love that I have fast, free shipping to installer.

Reason I chose this business:

Friend referral

Thumbnail of user marka245
Judth B. – Tirebuyer Rep

Hi, Cindy! We're so happy to hear you had a great experience with us. We appreciate your business with us!

Thumbnail of user cordyonb
Ohio
2 reviews
0 helpful votes
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December 11th, 2023
Verified purchase
• Updated review

Tires were Competitively Priced & Quick Shipping but NEED more than one Pic of your Product, for us 'Detail Oriented' Buyers!

Reason I chose this business:

Price & Availability

Cheapest tires around!
November 28th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Price & Availability

Thumbnail of user kevind1924
California
1 review
0 helpful votes
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October 16th, 2022
Verified purchase

First of all, the appointment scheduling process was stupid. They allow you to select an appointment that is earlier than any realistic shipping timeframe. The estimated shipping time given to me on their website was 1 week, but that was unrealistically pessimistic. They allowed me to schedule an appointment in two days, but given that I ordered on Saturday and Monday was a holiday, this assumed that the tires could be shipped on Tuesday, arrive instantaneously at the shop and be installed on the same day. So I selected a Wednesday appointment, since I didn't know where the tires would ship from, but that turned out to be overly optimistic, so I got an e-mail saying they'd help me reschedule my appointment. So I called them and they said there is no estimated time of delivery, so I have to wait. Okay, then why did you send me an e-mail telling me to call you to schedule an appointment? You could have just told me to call once there is an estimated time of delivery. So I call again when the estimated delivery date appears and then they tell me they can't schedule anything until the tires are delivered. Okay, fine, why don't you just tell me that to begin with? So I call again after the tires are delivered and they say that I should call the tire installer directly, even though the previous two representatives I talked to told me to schedule it through them. The installation rate they quoted me was only half of the installation rate quoted on the tire installer's website, so I thought I should go through them to make sure they don't have an excuse to raise the price of installation like many other reviewers have complained about. So when I point out that I was previously told that I should schedule through tirebuyer, they say they will schedule it for me. Are you kidding? You just told me you couldn't schedule it and I had to call the tire installer directly? Now all of a sudden you're going to change your mind AGAIN? Anyway, the two e-mails I sent in response to their e-mails were never answered, so that's why I made phone calls. All three phone calls were a complete waste of time. They did absolutely nothing at all. Yes, I can absolutely understand why the reviews are so negative, given that their scheduling process is so incredibly stupid. Fortunately, there is a simple solution. You just ignore the staff at Tirebuyer. Do not engage in communication of any kind. It's all a waste of time. Just watch the tracking information and when it's delivered call the installer yourself. Once I called the installer, I got the tires installed at the quoted price in no time. I didn't even mention the price I was quoted for installation. They gave me the agreed upon price without me saying anything. Tirebuyer gave me an unbelievable deal on my tires, so they are a 5 star business, as long as you don't let them get involved in the scheduling part.

Thumbnail of user alanl829
Maine
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

Twice ordered and both times excellent and fast service

Thumbnail of user marka245
Judth B. – Tirebuyer Rep

Hi, Alan! We're so happy to hear you had a great experience with us. We appreciate your business with us!

Thumbnail of user joshu31
New York
1 review
0 helpful votes
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November 28th, 2023
Verified purchase
• Updated review

Lots of choices then unbelievable I had my tires in two days.

Thumbnail of user marka245
Judth B. – Tirebuyer Rep

Hi, Josh! We're so happy to hear you had a great experience with us. We appreciate your business with us!

Lots of choices
November 12th, 2023
Verified site experience
• Previous review
Thumbnail of user stevel2447
New York
1 review
0 helpful votes
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November 24th, 2023
Verified purchase
• Updated review

After getting pack the extensive selection went great.

Reason I chose this business:

Used before

Wasn't without a little struggle, hope I did good…have...
November 10th, 2023
Verified site experience
• Previous review

Wasn't without a little struggle, hope I did good…have bought from you before.

Thumbnail of user ericz574
Massachusetts
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

This is my first time shopping with you,we will see. Thank you

Reason I chose this business:

You were recommended be a friend

Thumbnail of user marka245
Judth B. – Tirebuyer Rep

Hi, Eric! We're so happy to hear you had a great experience with us. We appreciate your business with us. Thanks for being such a great customer!

Thumbnail of user estevanm6
New Mexico
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

Everytime I use tirebuyer it's awesome and best prices

Reason I chose this business:

I've used them before

Thumbnail of user marka245
Judth B. – Tirebuyer Rep

Hi, Estevan! We're so happy to hear you had a great experience with us. We appreciate your business with us. Thanks for being such a great customer!

Thumbnail of user miker2054
Wisconsin
1 review
0 helpful votes
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August 8th, 2023
Verified purchase
• Updated review

It was kinda easy and easy to shop for them online, i was hesitant at first but this site is real

Reason I chose this business:

Just found site

It was kinda easy
August 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Just found site

Thumbnail of user thaynen
Connecticut
1 review
0 helpful votes
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November 13th, 2023
Verified purchase

Ordered from here several times and it's been a great experience each time

Reason I chose this business:

Good experience

Thumbnail of user glassmany1
Ohio
1 review
0 helpful votes
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October 26th, 2023
Verified purchase

Found the tire I wanted, got a great price and a rebate.

Reason I chose this business:

Easy to use, great price.

Service
Thumbnail of user marka245
Judth B. – Tirebuyer Rep

Hi, Donovan! We're so happy to hear you had a great experience with us. We appreciate your business with us!

Thumbnail of user markh4894
Vermont
1 review
0 helpful votes
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November 4th, 2023
Verified purchase

Excellent easy to use web site and prices very good

Thumbnail of user marka245
Judth B. – Tirebuyer Rep

Hi, Mark! We're so happy to hear you had a great experience with us. We appreciate your business with us. Thanks for being such a great customer!

Thumbnail of user bobi484
Bob
West Virginia
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

Found the tires and size I needed easily. Great price.

Reason I chose this business:

Good price and had a tire I was interested in.

Thumbnail of user marka245
Judth B. – Tirebuyer Rep

Hi, Bob! We're so happy to hear you had a great experience with us. We appreciate your business with us. Thanks for being such a great customer!

Thumbnail of user jeffn910
Washington
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

Easy to navigate, good price on tires, customer service is good.

Reason I chose this business:

Easy to use and good tires and price

Service
Thumbnail of user marka245
Judth B. – Tirebuyer Rep

Hi, Jeff! We're so happy to hear you had a great experience with us. We appreciate your business with us. Thanks for being such a great customer!

Thumbnail of user danielg2609
New York
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

It was great and easy don't have to go to Costco to buy tires.

Reason I chose this business:

Michelin was making me go to costco to buy them so I came here.Thank you

Thumbnail of user marka245
Judth B. – Tirebuyer Rep

Hi, Daniel! We're so happy to hear you had a great experience with us. We appreciate your business with us!

Thumbnail of user johnb11890
Washington
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

All good...all good. Ordering was easy. Selection was huge. Tire sizing was easy.

Reason I chose this business:

Used you before

Service
Thumbnail of user marka245
Judth B. – Tirebuyer Rep

Hi, John! We're so happy to hear you had a great experience with us. We appreciate your business with us!

Thumbnail of user joeyo57
New York
1 review
0 helpful votes
  • Send Message
October 24th, 2023
Verified purchase

Easy to use. Great price. Fast shipping. Huge selection and inventory

Reason I chose this business:

Best price in stock free ship

Thumbnail of user marka245
Judth B. – Tirebuyer Rep

Hi, Joey! We're so happy to hear you had a great experience with us. We appreciate your business with us!

Thumbnail of user deeb436
Dee
North Carolina
1 review
0 helpful votes
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July 8th, 2023
Verified purchase
• Updated review

Great online shopping! Timely delivery always time they gave me were they delivered

Reason I chose this business:

Son in law recommendation! And I've used them before.

Great online shopping
June 26th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Recommended

Thumbnail of user mrrepo
Wisconsin
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

Best price on the Internet and easy to navigate the site

Thumbnail of user marka245
Judth B. – Tirebuyer Rep

Hi, Mrrep! We're so happy to hear you had a great experience with us. We appreciate your business with us!

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From the business

Tirebuyer will help you find the right tires for your vehicle in just a few minutes at a great price. You can choose to have your new tires delivered to your doorstep or a nearby installer of your choice. We have a nationwide network of 18,000 trusted mobile and in-store installation partners, all pre-qualified by our team. Your tires will be delivered fast and free to one of these tire shops – in some cases the same day you order!

Company Representative

Thumbnail of user marka245
Judth B.
Typically does not respond to reviews

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