• TireMart

TireMart

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Overview

TireMart has a rating of 4.5 stars from 7,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TireMart most frequently mention customer service, good condition, and great price. TireMart ranks 883rd among Auto Parts sites.

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 90%
Positive
27
Neutral
2
Negative
1

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34,144 reviews

9
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How would you rate TireMart?
Top Positive Review

“Trailer tires”

Scott G.
8/11/24

Easy all away around, the tires came in a timely manner, site was easy-to-use and very happy with everything.

Top Critical Review

“Not happy”

Harris S.
10/20/22

The customer service suck. I can never get anyone on the phone. I waited 40 minutes for live chat and never got to chat with anyone that happened twice. The website says fast and easy delivery via FedEx. It's been 2 days and they still haven't shipped my tire.

Reviews (7,937)

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Thumbnail of user davidk6155
David K.
1 review
0 helpful votes
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March 30th, 2018
Verified purchase

Have ordered from bestusedtires.com several times now and have been pleased with every tire order received. The only issue I had was a tire came with a nail in it and lost air almost immediately. I contacted them and they refunded the cost of having the tire patched. Great Customer Service!

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William K.
11 reviews
0 helpful votes
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August 21st, 2016
Verified purchase

The only comment I have was delivery took 1 day longer than originally shown on the website. Showed Friday delivery at first then went to Saturday delivery. Ended up receiving them after 5 pm on Saturday.

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William G.
1 review
0 helpful votes
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July 27th, 2015
Verified purchase

I received 2 tires promptly. A major tire chain mouted and balanced them, warning me that they might have vibration, being used. They just wanted to sell their new tires. The tires are perfect. Very even tread wear, quiet, and ride very well. Will buy from you again and recommend you wholeheartedly. The clincher is the free shipping, as tires are heavy and bulky. Thanks again.

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Carolyn S.
1 review
0 helpful votes
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January 25th, 2016
Verified purchase

Website issues with populating the name during checkout. At first no last name appeared on shipping address so i went back and put my full name in the First Name field. Now my last name appears twice! Arrgghhh

Update: tire arrived within a few days. Looks to be as promised. I am having it installed in 4 days. I will know then if it is acceptable.

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Joe L.
1 review
0 helpful votes
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June 9th, 2016
Verified purchase

I have previously given bestusedtires.com rave reviews for a good product and great pricing. I changed this to 1 star after receiving this latest tire purchase. I view it as completely deceptive to advertise a tire in a certain condition and not disclose the fact that the tire has had 2 puncture repairs! This should and I would argue must be disclosed when listing used tires for sale. If I had known this I would not have purchased this tire and would look for a tire in better condition. At a minimum the price should have been marked down much further if you are selling a tire that has had multiple punctures in the past!

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ooSlyyoo C.
1 review
0 helpful votes
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April 2nd, 2016
Verified purchase

So far I'm happy but the proof will be when the tires arrive. That was my original comment but since I have received my order I'm a happy camper. Paid $31 at Walmart to have them installed be warned -not all walmarts will install used tires, but there are many shops that will no matter where you live just shop around. 31-39 dollars seems to be the average price from a reputable place.

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Jeffrey A.
1 review
0 helpful votes
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July 11th, 2017
Verified purchase

Decent selection for my vehicle. Would have preferred the NON RUN FLATS but there weren't any in the brand I wanted.
None of the tires I received had 10/32.they all measured 9/32 (one was 8/32).paid a premium for 9-10/32. Also 3 of the 4 tires had plugs in them. I know theres a disclaimer about this but for the price Im noting it.
So far the tires are performing well with no issues.

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Stephen F.
1 review
0 helpful votes
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July 10th, 2017
Verified purchase

A little disappointed you had to cancel my last order due to tires not "passing safety inspection." Don't you inspect them before offering them for sale?

It happened again on the new order - you called and said one of the tires failed the safety inspection. While you were great about finding a replacement (for the replacement), it makes me wonder about how close you look at them the first time.

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Jeffrey L.
2 reviews
0 helpful votes
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April 20th, 2019
Verified purchase

Took 2 days to finally get to the check out page after that after putting in my address it tells me of issues. To make a long story short it was one of the worst check outs I have ever experienced and I have had many many many experiences. Hope i never have to buy anything from this company again!

Thumbnail of user shawnb1266
Shawn B.
1 review
0 helpful votes
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July 5th, 2018
Verified purchase

Easy and great description on tire with pictures and tread depth shown in great detail.

One suggestion on a better approach to ensure customer satisfaction is the DOT date stamp being shown and disclosed on tire listing. It's a used tire with purchaser risk assumed, but age of tire does matter.

Overall great experience and smooth process to ship times.

Thumbnail of user noell173
noel l.
1 review
0 helpful votes
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January 24th, 2016
Verified purchase

You web page on the item ******* description failed to disclosure that some tires item was professionally repair. I discovered the above mention once the tire was received. Unfortunately I needed to have the tire installed and could not have the pleasure of waiting for a replacement or credit. Please add the (Professionally Repair) info of the tires item page in an effort not to mislead the consumer.
Respectfully,
Noel Lopez
*******428

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Carlos D.
1 review
0 helpful votes
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July 9th, 2016
Verified purchase

I received my tires approximately 6 days after placing my order. Both tires have the tread depth that was stated on their website and both were decently priced for the condition they were in. My only reservation, is that the tire which I paid least for did have a patch repair. If I had known this before I may have reconsidered my purchase of this tire.

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robert w.
1 review
0 helpful votes
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March 3rd, 2016
Verified purchase

Very easy to find the tires I needed. Prices were very reasonable. Unfortunately one of the tires had a hole in it near the shoulder and was unable to be patched/repaired for safety concerns. I would have thought that these sort of things would have been checked so that consumers would be able to buy products free of concern about such things.

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JAMES B.
1 review
0 helpful votes
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June 17th, 2015
Verified purchase

Bought a set of (4) tires. One tire had a pinhole leak in the sidewall (not repairable). Tire was replaced at no charge and labor incurred to install the defective tire prior to finding the leak was credited to my account. Very satisfied would do business with again.

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Scott S.
1 review
0 helpful votes
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June 20th, 2017
Verified purchase

This is my second set purchased. I will never buy new. You have a customer for life however, after receiving my tires I noticed that one tire has been patched and plugged. Some folks may not care about this and it may be safe but for me, I don't like that the tire has been damaged at some point. I understand they are used but if I would have known, I would have chosen another set. It would be ideal for something like this to be disclosed and/or a picture included.

Thumbnail of user josephw2588
Joseph W.
4 reviews
0 helpful votes
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March 29th, 2016
Verified purchase

Fairly easy overall. Thanks. I need more time driving on these tires to be sure they are a match to the new ones I already own. So far so good though and they were put on earlier today. Certainly the savings compared to new is a big plus.

Thumbnail of user bryb2
Minnesota
1 review
0 helpful votes
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October 12th, 2017

Received tires but it ugly. Not clean. Scratches everywhere and small rocks on the tires. Disappointed!

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Bary B.
1 review
0 helpful votes
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January 6th, 2020
Verified purchase

Easy as always, unfortunately, one of the tires had an unrepaired puncture and a slow leak. Fortunately, it was repairable. I've never had a similar problem with previous tires I have purchased from here. Hopefully this was a rare exception to the usual flawless condition of the tires.

Thumbnail of user alanb1935
Alan B.
1 review
0 helpful votes
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December 4th, 2018
Verified purchase

Bought two tire for my old truck that isn't driven that much. Buying used tires for it make all the sense in the world. The tires I received were in great condition and were priced right.

And did I mention they came without tax or shipping charges.

Alan

Thumbnail of user michaelw8563
Michael W.
2 reviews
0 helpful votes
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October 4th, 2018
Verified purchase

This order came, guess I'm ok with that but you still havent returned my money from the last order you lost by fedex. Regarding multiple documentation that fedex lost the package I'm the only person who is at a lost. They clearly admit fault you won't reimburse you to reimburse me sounds ridiculous. Probably won't order anymore tires unless this issue is rightfully corrected.

Thumbnail of user franks2968
Frank S.
1 review
0 helpful votes
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January 27th, 2017
Verified purchase

Looking forward to doing business with this company again. The tire showed up in better condition than the pictures revealed. I can find no problems with the tire and know that it will serve me well. I wish that I had known about this company a while ago.

Thumbnail of user mikej2282
Mike J.
10 reviews
0 helpful votes
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March 18th, 2015
Verified purchase

Mother in law needed a set of tires in a size that is hard to find around here. Went to this site and got a pair in good shape for less than the price on one tire new. This is my second order here and will return again.

Thumbnail of user teds597
ted s.
1 review
0 helpful votes
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August 17th, 2015
Verified purchase

Great price. Fast delivery. The tire have very minimal wear on them, very few scuffs or marks. One of the tires look almost unused. These are great deals on great tires. I will shop here again, I also recommend this to anyone looking to save big. Shop for your perfect tire, then check here before you purchase from another retailer.

Thumbnail of user jamesv2103
James V.
1 review
0 helpful votes
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December 5th, 2017
Verified purchase

Tires were double checked before shipping and an issue was caught. So glad did not have to deal with it. Did not have exact replacements, but found suitable alternatives, and shipped them out. Slight difference in cost, but they took care of it, so we did not have to exchange funds again. Thanks!

Thumbnail of user joaquinn6
Illinois
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

Tires are too darn noisy. If I could, I would change them.

Thumbnail of user amyr1817
Tamara R. – TireMart Rep

We are sorry to hear that you are not completely satisfied with your order. Noise rating usually depends on how aggressive the tread pattern is. If you have any further questions or concerns please do not hesitate to contact us by our phone 866-480-8477 or email us at info@tiremart.com. We are here to help you.

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Gain trust and grow your business with customer reviews.

From the business

Unlike other tire websites, it is our goal to provide you with an accurate cost for your tires, from the beginning of your tire-buying experience.

That means we show you the price of the tire AND the shipping cost upfront. We don't wait until the cart or checkout to add on shipping and other fees.

This type of pricing transparency sets us apart from the competition.

Business History

For over 15 years our family owned company has been providing the continental United States with quality tires. TireMart was created in order to supply our wholesale customers with new tires.

All of our tires undergo an initial inspection when we receive them and then another inspection when ordered. The tires are then stored in our climate controlled warehouse to ensure they are protected from weathering and to prevent damage until they are ordered.

Company Representative

Thumbnail of user darylk29
Daryl K.
Customer Service Supervisor
Typically responds within 7 days

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