• TireMart

TireMart

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Overview

TireMart has a rating of 4.5 stars from 7,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TireMart most frequently mention customer service, good condition, and great price. TireMart ranks 883rd among Auto Parts sites.

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 90%
Positive
27
Neutral
2
Negative
1

Instant Feedback

34,144 reviews

9
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How would you rate TireMart?
Top Positive Review

“Trailer tires”

Scott G.
8/11/24

Easy all away around, the tires came in a timely manner, site was easy-to-use and very happy with everything.

Top Critical Review

“Not happy”

Harris S.
10/20/22

The customer service suck. I can never get anyone on the phone. I waited 40 minutes for live chat and never got to chat with anyone that happened twice. The website says fast and easy delivery via FedEx. It's been 2 days and they still haven't shipped my tire.

Reviews (7,937)

Rating

Timeframe

Other

Thumbnail of user michaelc512
California
1 review
10 helpful votes
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October 9th, 2017

I worked at a tire store for about 5 years. One thing most people don't realize is that tire wear occurs most quickly when tires are new, and progressively slows as the tread blocks wear down. So a tire with only 80% of its tread remaining really has > 90% of its life remaining in terms of miles. I saved over 50% (total cost: $365 vs. $800) by getting nearly new tires from Bestusedtires.com. And I'm very happy with the tires (Pirelli Scorpion Verde Plus); the ride is much smoother and quieter than the OE tires I replaced (Michelin Latitude Touring HP).

Thumbnail of user nekas
Georgia
1 review
0 helpful votes
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September 30th, 2018

I've purchased twice. I am very pleased with the product, ease of placing the order and how quickly my order arrived both times. I will definitely purchase again! I'm an extremely conscious buyer so my positive feedback says they are getting it right!

Thumbnail of user kens846
New York
1 review
1 helpful vote
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May 16th, 2022
Verified purchase

I purchased 2 245/70/19.5 tires for my rv in April 2021. Put 300 miles on and upon uncovering my RV this April I noticed the sidewalls are cracked severely all the way around. The manufacture date is 2019. Tiremart refuses to back their product and simple offered me a $20 voucher for future purchases. If this is the type of junk you sell no thanks. I will purchase elsewhere from now on

Tip for consumers:
Buy elsewhere

Products used:
Tires are junk

Service
Value
Shipping
Returns
Quality
Thumbnail of user darylk29
Daryl K. – TireMart Rep

Apologies but the Tires you purchased were clearly sold as blemished/like new, with no structural or similar issues/damage.
They were sold in an as-is condition and without any extended warranty outside of our 90-day policy; further, we do not manufacture Tires, we simply sell them.
Furthermore, your photos do not show weather cracking, the pictured issue is seemingly a result of the Tires being overloaded with weight. We cannot know how the Tires were or not used and what lead to their current condition.
We do find it to be both hostile and unreasonable to purchase blemished Tires without any warranty and to then contact us more than 1 year later to ask for a refund or replacements free of charge.

Thumbnail of user jeffreyo9
California
1 review
0 helpful votes
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October 25th, 2017

Need to list manufacture date in description and show previous repairs / patches. Did not realize tire had been repaired, thought it was not damaged when I purchased it. Repair is too close to sidewall.

Thumbnail of user magalim1
Florida
1 review
0 helpful votes
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September 29th, 2017

Just got my 4 new tires, they look amazing. Cant wait to install them & have the piece of mind that Im riding in reliable tires. Very happy with my purchase, my son recommended me your website as he has already purchase his tires.

Thumbnail of user rong149
New Jersey
1 review
0 helpful votes
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October 7th, 2017

Replacing broken tires has become a part time job now! Seems I lose one tire at least every other month due to nails or other debris. Great to replace with similarly worn tires that match brand of existing tires.

Thumbnail of user carlaj220
Pennsylvania
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Customer service is TERRIBLE! I ordered tires October 18,2022 it November 23,2022. Customer service 2x claim fed-x lost both orders! I spent over $700. Over (4) phone call on hold 4 hours and still NO TIRES! So I called my bank to reverse charges and they will take it from here. Never again will I even look at this site. Funny how they are a 4.8 star!

Service
Shipping
Quality
Thumbnail of user darylk29
Daryl K. – TireMart Rep

We can only earnestly apologize for the very odd and unique situation that took place. Certainly it is possible that a FedEx mishap occurs, but in this case FedEx (despite telling us otherwise) not only lost your Order immediately upon pick-up once, but two separate times - from two separate Warehouses. We do not want to make excuses or blame them, it is an extremely hectic shipping period and accidents can happen, but we want to reiterate that we did our best to ship your Order on time and as-advertised.
Once more we deeply apologize to you for the overall inconvenience but do assure you that situations like this are not the norm nor do they happen with any regularity.
There was no need to contact your bank - you can just contact us to ask for a Refund and we will honor it.

Thumbnail of user garyc138
California
2 reviews
17 helpful votes
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October 8th, 2017

Great prices for very good product (only very good because most tires are puncture repaired but i have never had a problem). My only continual complaint is that depending on which search you use to check inventory for tires, it MAY come up no matches, but when you click on a different search on the home page, then you DO find tires matching what you need. They need to fix this as they are losing business because if you dont try both searches you might think they dont have an exact match...

Thumbnail of user jamesc1206
Virginia
1 review
2 helpful votes
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March 30th, 2019

Ordered four tires to keep on hand. Pulled one out to use and defective side will... bubble. Pulled second out to use. Defective with bubble in sidewall. Because order was more than 90 days old would not honor in good faith replacing a BAD tire... unsafe they sold it. They said I should have inspected, like I am a tire expert. One guy said they are busy and they miss some occasionally. Really, they missed two with me. Selling unsafe tires should be a crime... buyer beware as your life could depend on it.

Thumbnail of user cpryc
Texas
1 review
0 helpful votes
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July 31st, 2019

I would not trust their description as others have said. Bought one used tire to match the tires already on the car. Tires on the car were at half life. Their tire was advertised as 70-80% tread, but upon arrival, it had less tread than those on the car. Again, I know those were at 50% from the Discount Tire receipt. Tire on top of photo is the one I was replacing. Also claimed no uneven wear or dry rot. Their tire had both, and you can see this in the photo on the bottom tire. Free return does not make sense considering restocking fee and return shipping.

Thumbnail of user bobz23
New Jersey
1 review
0 helpful votes
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October 8th, 2017

This was me third time purchasing used tires from bestusedtires.com. The website makes it very easy to find exactly what you are looking for. The prices were about 1/2 the cost of new tires and they were delivered the next day.

Thumbnail of user troyt24
New Jersey
1 review
0 helpful votes
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October 24th, 2017

I have an all wheel drive vehicle and after my wife had a blow out, I figured now I am on the hook for a set of 4 tires when the remaining three are still in great condition. Fortunately, I was able to find the exact same tire that is on my wife's car and with the same tread depth. For $42 I was able to get her car back on the road saving me almost $900 towards a set of 4! Could not be happier!

Thumbnail of user jamieb104
New Hampshire
1 review
0 helpful votes
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October 6th, 2017

We chose used tires from bestusedtires.com because we only needed tires to last one year (then we turn our lease in). The tires we chose came quickly and were better than described (tread wise). There was a stem patch on one tire (which we understood could happen) and it was done correctly and should not be an issue. We would definitely use bestusedtires.com again.

Thumbnail of user jimt88
Oklahoma
2 reviews
0 helpful votes
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October 9th, 2017

From start to finish, it was a smooth, seamless transaction. Very reasonable too. I had the tires in 2 days delivered right to my house. I have all ready recommended Best Used Tires to a few people & will continue to do so.

Thumbnail of user stevenb1394
Nebraska
3 reviews
1 helpful vote
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August 22nd, 2020

I recently purchased 4 like new tires thru eBay. Only to find they were defective. First off, I read they were tested for leaks that was a lie. I went to the tire shop had all 4 put on drove home and the next day came out there was a flat. Changed the spare drove it back up the shop. Asked what's wrong they said there was a gaping hole under the tread(Siping). They filled it with slime. Drove it to the gas station, got some gas looked down at the wheel and the REAR tire had a bulge in the Sidewall. To make a long story short, the tires were not covered under warranty. I had to spend another $75 to order from another company. Very unhappy, this was a clear detect that happened days after installation.

Thumbnail of user ralphc47
New York
1 review
0 helpful votes
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October 16th, 2017

Overall I'm happy with the purchase. Great price for high quality tires. I bought 4, Installed on Saturday and had to get 1 plugged on Sunday. No time for a return, got to get to work on Monday so I cant say anything about returns.

Service
Value
Shipping
Quality
Thumbnail of user sheraa2
Nevada
1 review
0 helpful votes
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February 9th, 2022

Some how my online order and appt were messed up I explained to the guys there and they didn't have what I needed in stock but gave me a set of 4 for the same price installed em in like 30 min! Great job!

Thumbnail of user darylk29
Daryl K. – TireMart Rep

We're happy that it all worked out in the end!

Thumbnail of user katrinak170
New Jersey
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

Tires are way too expensive i needed tires desperately for a trip i used their website to determine the right size i paid $400 for only 2 tires and when they came they were the wrong size. Still on hold for over an hour been trying all day every way possible to contact them about the return its the middle of a business day and there is no customer service. Huge waste of time and money youre better off going to a mechanic and having them order you will save time and money. For the amount of money i spent i expected better customer service. Attempted to attach photos but its not working.

Tip for consumers:
dont buy tires from tire mart

Products used:
nothing please give me my money back

Thumbnail of user darylk29
Daryl K. – TireMart Rep

We deeply apologize for the delay you had experienced, as explained to you since then we sadly encountered a sudden and overwhelming amount of increased traffic, leading to the longer than usual hold times.
Note that our website's "search by vehicle" tool does have a few highlighted disclaimers to explain that the fitment only works for stock wheels and, even then, you should always compare your current tires to what you are buying.
As explained, we will do our best to help you with this Return and get the matter sorted all the same.

Thumbnail of user tommyj17
New York
1 review
0 helpful votes
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October 29th, 2017

Unfortunately I live in New York City, pot hole central, and get flat tires more frequently than anyone should. However thanks to BestUsedTires I'm able to replace them with the exact same brand online delivered directly to my home within 1-2 business days. A definitely recommend to anyone needs great prices quality tires.

Thumbnail of user lynnh371
Georgia
1 review
2 helpful votes
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May 28th, 2020

I ordered my tires on the 21st yet they were not even on the way until the 26th. They promised two day shipping? When I call to find out where my tires were after losing a week of work I was told they would give me a $20 credit and an unexpiring 10% coupon for my next purchase from them? Do you really think I'm going to be purchasing tires from you again? Thanks but no thanks I give this business. 5 Stars for effort. Very disappointed

Thumbnail of user andym138
New York
1 review
0 helpful votes
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October 22nd, 2017

First I had to replace a sidewall blow out on my wife's car--how am I going to match the set. Found exact match at bestusedtires.com; ordered new snows for the wife's car and a pair for mine. I find great deals here and shipping is quick and free. Probably be back in the spring.

Thumbnail of user mehmetk20
New Jersey
1 review
2 helpful votes
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July 31st, 2020

I ordered from BestUsedTires new tires. 3 day after someone call me and canceled the order for some issues.
In the chat;'' the tires that were supposed to be shipped to you were deemed unsafe for mounting and driving. There could've been an accident, had we sent you these tires.''...
There are not any tires left in those specifics that we can send you..."There was an unexpected error in these tires that were supposed to be shipped."

When i writing with them they were still selling this items at this time on web site.

I lost one week. All advertisement is fake. Dont waist your time.'

Thumbnail of user miket829
California
1 review
1 helpful vote
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January 14th, 2020

I took the tire to American Tire co to be installed. However, they don't want to take a responsibility of the driver's safety to install that tire. So I don't want to risk anything and order new tire from Amazon.

On their website, there is a explanation of Repairing with a "patch/plug" is the only RMA (Rubber Manufacturers Association) approved way to repair a tire. I don't know how the result looks like until I received it. There is a patch in the tire. So I suggest it will be nice if they can post photos of the selling tires showing how the result of patch/plug" method looks like, then let buyers decide to buy it or not rather than confusion caused after receiving the tires.

By the way, their customer service-Melinda is very nice to respond my e-mails even nothing she can do..

Thumbnail of user michaelg393
New York
3 reviews
0 helpful votes
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October 29th, 2017

I've ordered 2 sets of matched tires from these folks. Tread depth was there just as promised, but... out of four tires three had patches, one of which had two patches. I'm not saying they aren't good tires or don't hold air or that they didn't warn me that they might have patches, but I'm really not thrilled about paying a good price for tires with patches. I'll probably give them on more chance.

Tip for consumers:
Odds seem to be that you will get good used tires with patches. Might want to see if the take-offs are better.

Service
Value
Shipping
Quality
Thumbnail of user benjamins76
Kentucky
1 review
0 helpful votes
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November 7th, 2017

I have been extremely happy with my decision to use bestusedtires.com for my recent tire purchase. The Kumho tires are in excellent shape, as advertised, and they have a quiet comfortable ride. The customer service department with best used tires provided after sales support that exceeded the industry standard. My next purchase will be done with bestusedtires.com as well!

Sitejabber for Business

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From the business

Unlike other tire websites, it is our goal to provide you with an accurate cost for your tires, from the beginning of your tire-buying experience.

That means we show you the price of the tire AND the shipping cost upfront. We don't wait until the cart or checkout to add on shipping and other fees.

This type of pricing transparency sets us apart from the competition.

Business History

For over 15 years our family owned company has been providing the continental United States with quality tires. TireMart was created in order to supply our wholesale customers with new tires.

All of our tires undergo an initial inspection when we receive them and then another inspection when ordered. The tires are then stored in our climate controlled warehouse to ensure they are protected from weathering and to prevent damage until they are ordered.

Company Representative

Thumbnail of user darylk29
Daryl K.
Customer Service Supervisor
Typically responds within 7 days

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