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TireMart has a rating of 4.5 stars from 7,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TireMart most frequently mention customer service, good condition, and new tires. TireMart ranks 884th among Auto Parts sites.
This company responds to reviews on average within 7 days
34,144 reviews
Easy all away around, the tires came in a timely manner, site was easy-to-use and very happy with everything.
The customer service suck. I can never get anyone on the phone. I waited 40 minutes for live chat and never got to chat with anyone that happened twice. The website says fast and easy delivery via FedEx. It's been 2 days and they still haven't shipped my tire.
Easy all away around, the tires came in a timely manner, site was easy-to-use and very happy with everything.
Thank you for your kind words! We are happy to hear you were satisfied with our fast delivery and user-friendly website.
Nice variety and good prices. They look awesome and I can't wait to put them on my Jeep
We're sure your Jeep will love the tires, just as much as we love seeing our customers have such positive experiences - thank you kindly for your review!
Ordered the tires online at Tire Mart. Arrived as expected and notified on status all the way.
We are happy to hear that our customers are satisfied with the products and services we provide.
Received the tires fine by FedEx. However, my mechanic had to go to a more advanced shop to mount them because they were so hard and stiff. These were blems and found out they were 4 years old. They are a little rough on the road but holding up well at this point.
* TireMart attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Although we do sell limited amounts of Blemished tires, we do certainly highlight each item listing for such tires to avoid any confusion; we do hope that there was no surprise there!
Regarding their quality and condition, they should not have anything besides cosmetic imperfections. To that end, we do apologize to you if they were unexpectedly difficult to mount and use.
If you do have a specific concern about their condition, please do contact us with more details, as all of the tires we work with should be safe, functional and ready for use - even the Blemished ones!
Thank you for your understanding.
Best company to do business with... great service!
Thank you for your great recommendation! Feel free to share your thoughts on social media as well!
Very pleased with product and shipping time will definitely recommend
Thank you for your feedback. We're looking forward to serving you again.
Flawless, placed the order and a few days later it's at my house.
We are happy that you are happy with our service. Feel free to share your experience on Social Media as well!
Really great service and quick delivery! I will be back.
Great to hear that you liked our service. We're looking forward to serving you again in the future!
Horrible and not professional, no solution for delay in delivery
* TireMart attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We genuinely apologize about the delivery delay of the 4th and final tire, but please understand that all of the tires were shipped out together and formally delivered at the same time!
Namely, once you reported the issue, we investigated and could see that FedEx was citing a successful delivery of all 4 tires - we then contacted them using our Premier Business account in order to escalate the matter. In the meantime, you provided us with details about the delivery, including an useful photo.
Soon after FedEx did confirm that the 4th tire was separated by accident and, after relabeling it, they did manage to deliver it to you, 5 days later overall.
Obviously we do understand that the delay was inconvenient and confusing, but we do not understand why you would say that we were horrible and unprofessional - we immediately attempted to assist you and get things solved, which we did succeed in!
Ordered the tire I wanted and in just a few days it was here. Nice and easy.
We're glad to be able to provide a swift and convenient experience - we'll keep doing our best to continue that way!
Easy and fast shipping great customer service a great experience
Great shopping, service and tires for every single one of our customers is always what we want to achieve - we're most glad that we were able to provide you with an excellent experience!
Easy, no problems at all with the ordering process or delivery process plus free delivery is a plus.
We are thrilled to hear that you are happy with our service! Tell your friends!
Needed these specific tires and they had them at a reasonable price, they look good and so far we' e had no issue with them at all…
Thank you for your kind words! We are happy to hear you were satisfied with your order.
Great deal... quick delivery... but it was a really hard time to cross the canadian border without an invoice! Pulling up a screenshot of the invoice was unbelievable in their words... in the future please attach an invoice... I will buy again!
Thank you for your suggestion! We will forward it to the appropriate parties!
Timely and efficient! Quite likely to use again and to recommend to others to use. Good service.
Thank you for the wonderful review! We strive to offer the best service possible to our customers to ensure they leave us satisfied. If you have any questions or concerns later, please do not hesitate to contact us.
The whole transaction was fast, easy, and a pleasant experience. I got my delivery quickly and got my trailer rolling. I highly recommend TireMart, and these TRANSEAGLE STRADIAL II TIRES are as good as it gets.
Thank you for the compliment! We're pleased to hear your tires arrived quickly and that your trailer is already on the road. Safe travels!
Our service center have us the news we needed two tires. We used the most economical source we could find. Tires were shipped, installed by our service center. We are in good shape!
We're glad that we could provide you with the tires you need in a timely and convenient fashion - we do strive to provide the best possible service we can and do appreciate your kind words!
It was great. They took a week to get to me, but it was worth the wait. Had no problems getting them put on and they are the right size for my Camry. Experience was great. Will purchase again
Thank you for taking the time to leave a positive review! We truly appreciate your support and are glad to hear you had a great experience with us.
The customer service suck. I can never get anyone on the phone. I waited 40 minutes for live chat and never got to chat with anyone that happened twice. The website says fast and easy delivery via FedEx. It's been 2 days and they still haven't shipped my tire.
We do understand your frustration and earnestly apologize, we always do our best to reach every single Customer in a timely manner as well as to honor our shipping promises. Sadly in that period there were some unfortunate local delays and warehouse issues that led to the situation at hand, combining with increases in incoming traffic, causing the communication and fulfillment delays you experienced.
We can say that such things are not the norm and that we've taken numerous steps to improve our service in face of these challenging circumstances.
I order 4 tires for $278.00 on October 28th of this year and I never received a tracking number or any updates. It says it ships/delivers through fedex within a few days yet I haven't gotten any email back about my order at all just a order number. I could be inpatient but I am positive I was supposed to get a tracking number by now considering the website says the order would be to the customer in a few days rather than weeks or whatever the case may be.
Tip for consumers:
Make sure to get updates or look at reviews before purchasing unless you’re patient.
Products used:
Tires
Such delays are not the norm and we do apologize about the entire situation. Your Order was supposed to be shipped on the 31st, not the 1st; on top of that our automated system failed and did not provide you with the Tracking Number right away.
We can advise that we've taken steps to alleviate issues like this and are doing our best to ensure that we always ship on time and inform our customers correctly!
Gain trust and grow your business with customer reviews.
Unlike other tire websites, it is our goal to provide you with an accurate cost for your tires, from the beginning of your tire-buying experience.
That means we show you the price of the tire AND the shipping cost upfront. We don't wait until the cart or checkout to add on shipping and other fees.
This type of pricing transparency sets us apart from the competition.
For over 15 years our family owned company has been providing the continental United States with quality tires. TireMart was created in order to supply our wholesale customers with new tires.
All of our tires undergo an initial inspection when we receive them and then another inspection when ordered. The tires are then stored in our climate controlled warehouse to ensure they are protected from weathering and to prevent damage until they are ordered.
Thank you for your feedback. We are glad that everything went fine with your shipping and delivery.