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TireMart has a rating of 4.5 stars from 7,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TireMart most frequently mention customer service, good condition, and great price. TireMart ranks 883rd among Auto Parts sites.
This company responds to reviews on average within 7 days
34,144 reviews
Easy all away around, the tires came in a timely manner, site was easy-to-use and very happy with everything.
The customer service suck. I can never get anyone on the phone. I waited 40 minutes for live chat and never got to chat with anyone that happened twice. The website says fast and easy delivery via FedEx. It's been 2 days and they still haven't shipped my tire.
I have purchased tires five times from BestUsedTires, I have never had any problems with any of the tires I purchased. I am always satisfied (FIVE *'s) with my shopping experience at bestusedtires.com. I get the BEST deals, BEST tires, Super Fast shipping, & BEST customer service, they are a First Class company all around. I highly recommend BestUsedTires to any and everyone. Oh! Yeah... the tires are GREAT too, well worth the money. I will continue to shop at BestUsedTires when tires are needed.
Tip for consumers:
Shop at www.bestusedtires.com for your tire needs, were you get the Best deals, Best tires, First Class treatment/customer service, & Super fast shipping.
In was surprised when tires arrived and they still had that new tire smell. Great purchase. Thank you guys. I'll be looking forward to my next purchase!
I don't generally write comments. This order deserves letting everyone know about my appreciation. I ordered three Michelin Primacy MXV4,205/55R16,89H, 8-9/32 and one MXV4,205/55R16,91H, 8-9/32 because that is what was available on the website at the time. Someone at the warehouse made sure all four were 89H and matched tread depth as well. Thank you, much appreciated.
Tires were delivered quickly and the price paid was reasonable considering I only needed one to match an already used tire. Will use them in the future for more tire purchases.
Update to my original post: I wasn't able to give a review on the quality of the tire until now, as i needed to purchase 4 new tires originally. Once used the tire had a slow leak assuming in the repair area. I eventually used a tireflat sealer and its been holding up for months. Do know these tires could have repair patches.
I have yet to use the tire but the ordering process online and shipping was easy and quick. The used tire delivered was the correct tread but previously a patched hole. Unfortunately I won't be using it until my current tire's need replaced. I ordered this tire after getting an unrepairable flat on an AWD SUV. I'll attempt to remember to update my post once used. Review of 4 stars slowly based on ordering and delivery.
Tires were delivered in in just a couple of days, and they were amazing quality! The service is better than anywhere else and i could not be happier with my purchase!
Lets review: 1. Shop online anywhere 2. Excellent selection of brands & sizes 3. Prices that can't be beat 4. Free & Fast shipping Why would I shop anywhere else!
Ordered tires thru eBay Aug 25. Rcvd notice of FedEx shipping.After 5 days they call a say sorry we don't have this tire. But a higher priced set is available. Order *******168 canceled
I called the customer service regarding a small issue that I was having and they were very swift in making it go away. Would definitely recommend this website. Loved the tires and the prices
They sent a tire that had a baseball size repair and caramelized tread.
This was for my daughter's X5 that would be driven on sub-zero temp highways at high speeds. This dad wasn't about to risk it.
I requested a return label; BUTires REQUIRED I get an authorized tire expert to confirm my concerns. That appointment and work missed would have cost more than the tire itself ($75).
I've been unable to convince them to take the tire back for over a year.
They lie about their reviews, too. They claim 4.8 stars. But they wouldn't let me leave a review on their site.
They have an "F" rating by the BBB.org.
"F"!
Shady. Don't waste your money.
I order two tire from tire mart on 1/25/2023 because they claim shipping the same day I have not received and tracking information from FEDEX. I tried to call that was hopeless so I tried the live chat well that was a joke I did email and someone from tire mart and they gave me a tracking number from FEDEX but the numbers that they gave me was the tracking numbers from a order that I made to priority tires on 1/28/2023 and they were delivered 1/30/2023. I would like to get this resolved.
* TireMart attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We do not claim same day shipping - we advertise that we ship on the same day if you purchase before 1pm Eastern; you purchased at 9pm Eastern. Your Order was processed thus on the 26th but, sadly, picked-up on the 28th instead of the 26th due to joint delays between us and FedEx. The Order was delivered on the 30th, which you yourself can verify with the FedEx Tracking Numbers we provided to you. We do acknowledge the delays with us and FedEx as well as that the tracking numbers were provided later than needed due to a software hiccup>
As such we earnestly apologize for any and issues on our part but your Order was nonetheless delivered to you in less than 5 business days!
With that said, we do apologize for the assorted issues with tracking your Order and for the communication delays, we've indeed been dealing with heavy amounts of incoming traffic!
This was my first purchase from Tire Mart, and I cannot tell you enough how satified I was for the immediate response to my
Inquiries. The cusomer service was knowledgeable, proactive, and courteouse with my request. It went the extra mile to alleviate any worries I might have with my purchase (tire sizes, rating and grade)
It showed kindness toward me and ensured that I felt comfortable with my purchase. I ordered four tires on the 29th and recieved them 5 days later via Fedex.
That was a feat I had never experienced with the competitors. Thank you Tire Mart. You will forever earn my trust.
Thank you for your kind words! We are happy to hear you were satisfied with your order. Thank you for shopping at TireMart.com!
Pair of tires had tread depth as advertised. Both tires had 1 patch which is also as advertised. Date codes were less than 1.5 yr. Old. Overall good experience for the price paid.
Fast shipping and tires are as promised for a low price. Did not want to spend over 1,000 on new tires and only spent a little over 300. Will use this more often.
The tire was exactly as described on the web site and matched my other three tire perfectly. I ordered on Sunday and had it by Wednesday. I've already recommended Bestusedtires.com to others.
I had a hard time finding a used tire for the size I was looking for. Not only did Bestusedtires have 2 perfect tires, they shipped them fast and free. I would not hesitate to use them again!
Teresa
Extremely disappointed by the company's misleading practices and lack of care! A few months ago I used the online tool to purchase run flat tires for my BMW. Once I entered my make, model, trim etc the tool gave me a list of tires specifically for my vehicle so I purchased two. This week I went to return my lease BMW to the dealership only to find out that they don't want to accept my car as is because the tires I put on were not for my vehicle as they are not run flat. Now I'm facing hefty fees or purchasing new tires again. Needless to say I was extremely upset because the tires I purchased from bestusedtires are supposed to be for my vehicle and called the company. Shockingly the supervisor said he knows BMW comes standard with run flat tires and there is no spare tire in the vehicle and admits the tires I bought are not run flat and I may have not known that because certain manufacturers do not put that in the description but too bad apparently the company has a disclaimer and the online tool shouldn't be relied on even when you enter all your vehicle information. Also since it's been more than 90 days from the purchase they have no obligation to do anything. So how is this not fraud when they know they should have sold me only run flat tires but they didn't? What's even worse is that they've put my life in danger and continue to put my life in danger on the road and not even care to remedy this situation! For a family owned business they clearly don't care much about putting family lives at risk and prefer to promote misleading practices instead. Despicable.
Quick shipping and excellent tires secoind time purchasing a set been great experience. Would recommend to any one wanting good used tires with great quality.
Bought 2 tires. One was brand new but had a defect. Sent back for refund and ordered another. No hassles and refund for the returned one is complete. Perfect. I'll buy all my tires here.
Simple easy and fast delivery of EXCELLENT tires at a heavily discounted price. I personally bought 4 tires with 11-12/32 of tread still left on them ( I measured all of them when they arrived) for 50% off the retail price of the exact same tires new.
Very good company website is very good only thing i would add is tread wear number on tires. And date code other than that it's a great company. Tires always clean no complains yet!
I ordered a pair of tires that failed final inspection before shipping. They called me and offered a better pair of tires with more tread for the same price and were at my house the following day
While this is not my first order from them, it has now been a week and they did not ship my order. Customer service is completely silent. Very poor experience
The tire i ordered was like brand new. It was in excellent condition and i will always do business with this company in the future. Thank you for your fast and friendly service.
I have bought four sets of tires and have never had any problems with service, delivery, or the tires. I recommend your company to everyone that mentions needing tires.
Gain trust and grow your business with customer reviews.
Unlike other tire websites, it is our goal to provide you with an accurate cost for your tires, from the beginning of your tire-buying experience.
That means we show you the price of the tire AND the shipping cost upfront. We don't wait until the cart or checkout to add on shipping and other fees.
This type of pricing transparency sets us apart from the competition.
For over 15 years our family owned company has been providing the continental United States with quality tires. TireMart was created in order to supply our wholesale customers with new tires.
All of our tires undergo an initial inspection when we receive them and then another inspection when ordered. The tires are then stored in our climate controlled warehouse to ensure they are protected from weathering and to prevent damage until they are ordered.
We can definitely confirm that your order was formally shipped out on the 28th, but sadly on the 29th we received word from the warehouse that a stock issue occurred, as the supply of tires ran and out and the few ones left were not in good enough condition to be sent. There was no intention to cause you an issue or waste your time, in fact that is exactly why we stopped the order! We did contact you as soon as we could, on the 30th, to offer you different tires (with a discount on any price difference) or a full refund. You opted on a full refund and we obliged, providing it minutes later. We do not have the same tires available, but we did briefly have some similar tires in stock that could have been offered as well!
Overall there was definitely an unfortunate issue here and we earnestly apologize to you once more, but we assure you that we did try to resolve it in a fair manner and that the situation was not intended!