• TireMart

TireMart

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Overview

TireMart has a rating of 4.5 stars from 7,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TireMart most frequently mention customer service, good condition, and great price. TireMart ranks 883rd among Auto Parts sites.

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 90%
Positive
27
Neutral
2
Negative
1

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34,144 reviews

9
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How would you rate TireMart?
Top Positive Review

“Trailer tires”

Scott G.
8/11/24

Easy all away around, the tires came in a timely manner, site was easy-to-use and very happy with everything.

Top Critical Review

“Not happy”

Harris S.
10/20/22

The customer service suck. I can never get anyone on the phone. I waited 40 minutes for live chat and never got to chat with anyone that happened twice. The website says fast and easy delivery via FedEx. It's been 2 days and they still haven't shipped my tire.

Reviews (7,937)

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Debra G.
1 review
0 helpful votes
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October 29th, 2016
Verified purchase

Overall service and product received was outstanding. I ordered a set of four tires and had them mounted the same day they arrived. Wow, no more banana peel traction. Tire date of manufacturing for the four tires was close in years (2011, 2012, and two 2013) and no dry rot or cracking what so ever. The light tire wear was consistent with tires coming off a single vehicle and the product description was accurate. I will definitely purchase and recommend again.

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Richard C.
9 reviews
0 helpful votes
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March 30th, 2016
Verified purchase

One of the tires had a nail embedded vertically in the tread. Didn't expect that for sure!

I was able to dig the nail out and the interior surface was not yet punctured. That's good.

However, left undetected the nail would likely have been pushed deeper into the tread
As the tire wore and it would have eventually punctured the innermost surface
Causing a problem (slow leak, flat, inconvenience, frustration, repair, new tire, nothing good).

I didn't expect that kind of issue with your used tires. I thought they were inspected to
Prevent such things from being shipped to your customers.
If I could see it I expected you could too.

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Calvin M.
1 review
0 helpful votes
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September 1st, 2017
Verified purchase

I knew i was buying roughly 7/32 tread wear tires but i didn't remember seeing anywhere that they had rubber plugs or patches in them. Not a significant deal other than i have to buy tubes. I think the tires are priced pretty fair so in the end i'm pretty happy.

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Miroslaw W.
1 review
0 helpful votes
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August 27th, 2017
Verified purchase

I received tire with screw in it. The screw was clearly marked out, by green square, but not removed and fixed before shipping. I have to pay mechanic to remove and patch out the hole.
Another problem I see, is that you are promising coupons but nothing arrived for 5 months.

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New York
1 review
0 helpful votes
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October 5th, 2017

Great tired great service. Didn't have any issues like brand new... recommend anyone to buy from this guys

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Ben H.
1 review
0 helpful votes
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August 12th, 2016
Verified purchase

Two of the tires looked really good but one of them looks like it is been in an accident or possibly clipped a curb as it had a very large stuff on it. I bought any tires from you guys though and overall I'm very satisfied. Just this one time that I was a little disappointed in

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Daniel W.
1 review
0 helpful votes
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July 10th, 2019
Verified purchase

Has to be one of the best experiences I've had buying tires online. I ordered a pair of used Cooper tires for an older van I drive around town. By the next evening, the tires were delivered (and exceeded my expectations). Thank you bestusedtires.com.

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John L.
1 review
0 helpful votes
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July 15th, 2017
Verified purchase

Shopping with BestUsedTires was very easy to find an item I wanted. I also like fast free shipping. I was suffering from noise coming from tires which is all gone now. Thanks for great service and product that I will enjoy years to come.

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Diane A.
2 reviews
0 helpful votes
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April 22nd, 2017
Verified purchase

A friend told me about this site, and I'm so glad he did. It saved me a ton of $$ replacing my worn tires. The tires came within a few days and were shipped directly to my local mechanic. I'll definitely be back again.

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jeb w.
1 review
0 helpful votes
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September 23rd, 2015
Verified purchase

Very glad to have found this site... Although it took a week to get the tire, it meets the specs for my all-wheel drive Subaru, and the wait was well worth it. I needed just one (1) Michelin Defender XT, and I needed it with a specific amount of wear. Bestusedtires.com supplied me that very particular tire, precisely as described, at a great price. I'm very pleased that I found you online. Wish I had known about this site earlier. Thanks for the service you provide.

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William D.
1 review
0 helpful votes
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December 31st, 2015
Verified purchase

Love the free shipping, and the two month return window. Makes buying used a little less scary. The previous tires on my truck are from the same place, and I wound up only spending 380 bucks, labor and all to get all 4 bald tires replaced with used tires. That was 2012, I'm just now needing the 2 more-worn tires replaced again.

Thumbnail of user michaels14506
Michael S.
2 reviews
0 helpful votes
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August 15th, 2016
Verified purchase

Very happy with my purchase. I bought a used vehicle where two of the tires were previously replaced and wanted to have a matching set. I also didn't want to pay the money for brand new tires. This worked out great, all my tires are Continental and the same version. I will definitely use them again in the future!

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Michael J.
1 review
0 helpful votes
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December 21st, 2015
Verified purchase

Very well put together website, I just hope my product is in the same order? After receiving my order and having the tires installed on my vehicle, one of the four (4) tires has a sidewall pin hole leak which renders the tire of no use. Huge inconvenience as I have to wait for a new or replacement tire.

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Ronnie G.
1 review
0 helpful votes
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November 18th, 2015
Verified purchase

There is always a good selection of brands and sizes. I have made two tire purchases and each time I was very satisfied with the product I received. What you see online is what you get, no changes or smoke and mirrors.
I would recommend this company to anyone I know that is looking for good affordable quality tires.

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Jeff C.
7 reviews
0 helpful votes
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December 12th, 2016
Verified purchase

Had tires put on same day they were delivered. Tires look brand new for such a cheap price this is second pair of tires I've bought. Very satisfied will shop for more when needed for other cars and will recommend you with family and friends. Thank you

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Greg L.
1 review
0 helpful votes
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March 10th, 2018
Verified purchase

There were mix ups with customer service and reps do not seem to be coordinated among each other. They do not pay attention to what other reps tell customers or look back at previous communications for an order. Email response is slow and phone response is atrocious. Once I finally spoke to someone via chat who called me back they were pleasant an accommodating.

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Brian B.
1 review
0 helpful votes
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December 6th, 2018
Verified purchase

Had a little trouble buying the tires tonight. I had forgotten that I already had an account. Have to request a new password. After that password was emailed to me, all went smooth. This is my third purchase at bestusedtires and the two tires I bought from you a year ago worked well.

Update...the tires arrived a couple of days ago and appear to be almost brand new. The mold markings are not even fully worn off the tires. I would guess these tires have less than a 1000 miles on them. I will have them mounted and balanced at my local Discount Tire soon and I feel confident that they will be good. I saved quite a bit by buying used and will be coming back to Bestusedtires for more as needed..

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Scott B.
1 review
0 helpful votes
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February 11th, 2019
Verified purchase

Fast and easy. One problem. I had the tires mounted and drove five miles back to work. When I came out three hours later one of the tires was flat. Turns out there was a clean gash with no embedded object right near the sidewall. Since I drove on the tires I can't prove they came that way, but it will always be in the back of my mind to have my mechanic check them thoroughly should I purchase another set of tires from BUT.

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Chris H.
7 reviews
0 helpful votes
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March 20th, 2017
Verified purchase

This is the 5th set of tires that I have purchased from bestusedtires.com. I have not mounted these tires yet but they look as advertised and I am certain they will function well. The other 4 sets have been great. My experience with bestusedtires.com continues to keep me coming back.

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Bob Z.
6 reviews
0 helpful votes
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August 12th, 2016
Verified purchase

I spoke to one of your service reps prior to ordering online who was very helpful.

The tires I received had no prior repairs and newer same year dot production dates. My only minor complaint is that the tires were on the lower end of the remaining tread depth promised.

Thumbnail of user konradw29
Konrad W.
1 review
0 helpful votes
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July 14th, 2017
Verified purchase

Although I am satisfied with my purchase...i did not think it would have a repair/patch on it. Yes your site makes mention that it may have repairs...i just wish the photos would have shown that...if i missed it, Oh well.

In the end its all good, and i am sure it will get me over till the next time i need a replacement tire.

Thank you

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jose l.
1 review
0 helpful votes
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February 26th, 2018
Verified purchase

Third or fourth time I have bought from BUT. Got new tires this time so absolutely no issues. Free shipping and tires came within 2 days. Had some issues with install on prior purchase of used tires. So have learned to stay away from big name installers. Never any issues with the tires though. Usually take them to a gas station with service for installation of used tires.

Thumbnail of user andrewo957
Andrew O.
1 review
0 helpful votes
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February 15th, 2016
Verified purchase

The overall experience was good.
My biggest complaint is that the prices are too high and too close to new tires prices. If I didn't just need one used tire to match the tread depth and type of tire on the other side, I never would have paid that price for a used tire in that condition.
Also, the number one driver on your search feature should be tire size, because if it isn't the right size nothing else matters. Secondly, should be the brand/model.

Thumbnail of user davidm13577
David M.
1 review
0 helpful votes
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October 29th, 2015
Verified purchase

I'm a first time user and it was very quick, convenient, and efficient process. Tire quality was as stated, I got great communication on shipping, etc. I'm quite happy with the outcome and will certainly use them again and recommend as well.

Thanks!

Thumbnail of user jamesg6517
James G.
1 review
0 helpful votes
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January 8th, 2017
Verified purchase

First tires I got were in great shape. All patched. Im just a little skeptical of the integrity of the tires in general. This will be my second order. Don't let me down. As I will refer many friends to your site.

Thanks

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Unlike other tire websites, it is our goal to provide you with an accurate cost for your tires, from the beginning of your tire-buying experience.

That means we show you the price of the tire AND the shipping cost upfront. We don't wait until the cart or checkout to add on shipping and other fees.

This type of pricing transparency sets us apart from the competition.

Business History

For over 15 years our family owned company has been providing the continental United States with quality tires. TireMart was created in order to supply our wholesale customers with new tires.

All of our tires undergo an initial inspection when we receive them and then another inspection when ordered. The tires are then stored in our climate controlled warehouse to ensure they are protected from weathering and to prevent damage until they are ordered.

Company Representative

Thumbnail of user darylk29
Daryl K.
Customer Service Supervisor
Typically responds within 7 days

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