• TireMart

TireMart

Write a Review

Overview

TireMart has a rating of 4.5 stars from 7,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TireMart most frequently mention customer service, good condition, and great price. TireMart ranks 883rd among Auto Parts sites.

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 90%
Positive
27
Neutral
2
Negative
1

Instant Feedback

34,144 reviews

9
See all photos
How would you rate TireMart?
Top Positive Review

“Trailer tires”

Scott G.
8/11/24

Easy all away around, the tires came in a timely manner, site was easy-to-use and very happy with everything.

Top Critical Review

“Not happy”

Harris S.
10/20/22

The customer service suck. I can never get anyone on the phone. I waited 40 minutes for live chat and never got to chat with anyone that happened twice. The website says fast and easy delivery via FedEx. It's been 2 days and they still haven't shipped my tire.

Reviews (7,937)

Rating

Timeframe

Other

Thumbnail of user hristob4
Illinois
1 review
0 helpful votes
  • Send Message
November 4th, 2017

Very fast delivery, the tire is perfect, and the same condition as was shown in the site. I am very happy with that! I will post more info when will mount it!

Thumbnail of user marka254
New York
2 reviews
0 helpful votes
  • Send Message
September 25th, 2017

I am very pleased with this company and with the quality of their products. It was fast and free shipping. I will be buying many more tires from them. Quality products for very reasonable prices.

Thumbnail of user geraldb62
Louisiana
3 reviews
1 helpful vote
  • Send Message
October 13th, 2017

I purchased two tires for about a third of the retail cost. I was shocked when I saw these tires. They were very close to new. I will definitely make future purchases when I need tires

Thumbnail of user luannag3
Illinois
1 review
0 helpful votes
  • Send Message
October 14th, 2017

Best used tires has great deals and fast shipping! We looked around and they by far beat everyone's prices! We are very happy with our choice and using Best used tires!
Thank you!

Thumbnail of user chrise88
Florida
1 review
0 helpful votes
  • Send Message
November 3rd, 2017

Every time I need to buy some tires I go to best tires.com I'm very pleased with the delivery the shipping and the tires they all seem to be pretty good quality

Thumbnail of user marneeg
Texas
1 review
0 helpful votes
  • Send Message
October 9th, 2017

I'm pleased with my purchase. Actually referred a technician that mounted and balanced my tires to go to the website to purchase the same tires I had just bought for his truck.

Thumbnail of user frankr1221
Montana
1 review
0 helpful votes
  • Send Message
April 25th, 2023

I ordered tires from this company because it said if ordered before 1pm the tires are shipped that day. I found 2 other sites with the same tires all three priced within 3 dollars of each other so I ordered from Tiremart because of same-day shipping. Well, so this was yesterday. I called their number and was put in the queue with 11 before me, then 13 then 12 then 11 etc... I waited nearly an hour. I called later in the day same numbers 11 and 12 and 11 and 13... I went on their LIVE CHAT and waited for 20 min for a person to answer and the queue said 0 people in front of me. Today I went on LIVE CHAT and waited then went to town and came back in about an hour and the LIVE CHAT was still 0 in the queue and me still waiting. So I called and got the same thing 11 in front of me then 13 then 11 then 13 then 12... i hung up. I went online and my order still said AWAITING SHIPPING... The thing is I need the tires before next Monday as I leave the state on Tuesday.

Products used:
tires

* TireMart attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Thumbnail of user darylk29
Daryl K. – TireMart Rep

We'd like to say that you placed the Order after 1pm on the 24th, but we processed it on the same day anyway, although the actual shipping took place on the 25th (as advertised)! Afterwards there was a FedEx delay, but you did receive it on the 28th at 1:30pm local time!
With all of that in mind, we nonetheless deeply apologize that you could not reach us easily, that was clearly a legitimate issue on our end - we've been dealing with extraordinary amounts of incoming messages, calls and live chats, leading to very long wait times despite our best efforts. We've taken steps to rectify this and improve our service, as we do not wish anyone to wait so long - apologies once more for any inconvenience!

Thumbnail of user paulief
Florida
3 reviews
1 helpful vote
  • Send Message
October 7th, 2017

First order, so far very impressed. VERY FAST SHIPPING. Product is exactly as described & pictured. Have not mounted yet, but will add to this review soon.

Thumbnail of user arbinsons
Massachusetts
1 review
0 helpful votes
  • Send Message
October 19th, 2017

Lowest price, free shipping, ordered on Wednesday night received Friday evening! Outstanding! I will definitely be buying tires from bestusedtires.com again!

Thumbnail of user johnh794
Nevada
1 review
0 helpful votes
  • Send Message
November 4th, 2017

The Dunlap 275/55r20 Tires were just as described. One had a Tire patch (no big deal)
They look like new +fast shipping to Navida. For 1/2 the price of new

Thumbnail of user ronaldr802
Georgia
1 review
1 helpful vote
  • Send Message
September 24th, 2021
Verified purchase

1 Tire bust/imploded/deteriorated with 5 holes & dents on the inner part of the tire wall while driving 40 miles on smooth road. Company said I did it from hitting a curb or pothole. Yet I have no damage to my rims or sidewall of tire? Tire was on car for 3 days 75 miles on it. Filed with Papal they sided with the seller stating that I altered or repaired the tire? WHAT? Exactly how does 1 alter a tire & why or how can i repair a tire with 5 holes in it?///// OCT 2nd- Finally got tire off at tire shop. Owners says what the heck! & told me look inside the tire. Half the inside of the tire deteriorated to rubber crumbs. Tire mart responded that ohh the tire was purchased 6 months ago.(they was purchased late April filed claim in Late August so 4 mths) I had a long hold up on receiving the car until Late August. Tiremart's Detailed review? Company never touched or saw the tire in person only pictures I took after the blow out! Tire clearly has 3 days of thread usage as seen in pic (2) 75 miles of usage before the combustion!

Products used:
TIRES

Value
Thumbnail of user dimitric37
Dimitri C. – TireMart Rep

Hello Ronald, we're sorry to hear you feel this way! We must say that we in detail reviewed this problem and believe that the decision made was correct. You contacted us more than 6 months after you placed the Order and our Warranty Dept. simply cannot cover this. Please contact us so that we can provide you with details and offer further assistance!

Thumbnail of user rhondaf28
New Jersey
1 review
0 helpful votes
  • Send Message
October 19th, 2017

The review is still out. I haven't gotten my car back from the bodyshop yet. The tires look good. If everything turn out I'll be purchasing 2 more tires.

Thumbnail of user tedz3
California
1 review
0 helpful votes
  • Send Message
October 3rd, 2017

Easy to shop from and prompt delivery. This was my fifth buy from BestTires and each time has been the same. Easy to navigate website, reasonable prices, and timely delivery

Thumbnail of user guyc33
North Carolina
1 review
0 helpful votes
  • Send Message
November 5th, 2017

Buy with confidence and get quality tires, shipped quickly and the description is accurate. This is the 3rd time I have purchased tires from them and they always delivery quality tires

Thumbnail of user brentg29
New York
1 review
0 helpful votes
  • Send Message
October 19th, 2017

The prices are good, and I received the tires within a very short time. The webpage is easy to navigate and the selection is good and covers most price ranges.

Thumbnail of user brentc362
Indiana
1 review
0 helpful votes
  • Send Message
February 8th, 2024
Verified purchase

Did a really good job sending order after the slight deal with the other tires I ordered

Thumbnail of user amyr1817
Tamara R. – TireMart Rep

Thank you for your review! We strive to offer the best service possible to our customers to ensure they leave us satisfied, even if some unexpected issue occurs. If you have any questions or concerns later, please do not hesitate to contact us.

Thumbnail of user danv682
Dan V.
7 reviews
0 helpful votes
  • Send Message
November 7th, 2019
Verified purchase

These 2 tires were in good condition
Note: One of the last ones (I had ordered previously) was very badly repaired, and could not be fixed, unfortunately I discovered this 1 day past the return date... lesson learned, check right upon receipt...

Thumbnail of user jakubu7
Jakub U.
1 review
0 helpful votes
  • Send Message
June 20th, 2019
Verified purchase

Extremely easy process. Find the right tire, order, pay, enjoy free shipping and tires appears at front door couple days later. Quality of tire was exactly as described. This service could not be more convenient.

Thumbnail of user joeg2071
Joe G.
1 review
0 helpful votes
  • Send Message
September 6th, 2018
Verified purchase

My first time buying from bestusedtires.com. Very easy process, including a good selection. Price and quality are acceptable. Shipping took a while, but considering the holiday...not bad at all.

I expect to purchase from you folks again.

THANKS,
Goetz

Thumbnail of user jesses1122
Jesse S.
1 review
0 helpful votes
  • Send Message
November 13th, 2017
Verified purchase

They are the BEST! Had a little issue and sent me replacement tire same day no money out pocket.
This was my second order I will never buy tires from anywhere else. Thank you for a quality product at a great price

Thumbnail of user quentezs
Quentez S.
1 review
0 helpful votes
  • Send Message
May 19th, 2017
Verified purchase

This is one of the Best Used Tires Dealerships that I've worked with period. Excellent customer service, quick delivery, products received were in great condition. I'd definitely recommend shopping from this store!

Thumbnail of user robertj3880
Robert J.
2 reviews
0 helpful votes
  • Send Message
March 27th, 2017
Verified purchase

Have used site before...no problems with purchases...arrived quickly
This order arrived quickly, but have to question policy that states...pressure tested when they got, and then again before shipping. My tires(one of them) had a plug...no problem...when mounted and put on truck, went flat. Pulled back off and found another hole in tire about three inches from plugged spot...had to pay installer additional 10 bucks to plug it. Notified company and they apologized and refunded the ten dollars./.very good cooperation. Shall surely deal with again.

Thumbnail of user davidf6044
David F.
1 review
0 helpful votes
  • Send Message
December 31st, 2016
Verified purchase

It was good. Just forgot recently changed password for p pal, did not lose contact with b.u.t. Site. After seeing tires after delivery, they looked good...almost like brand new. Have not had them mounted yet on rims, but I anticipate and hope that there are no problems...so far, so good.

Thumbnail of user nicholasw847
Nicholas W.
1 review
0 helpful votes
  • Send Message
June 6th, 2016
Verified purchase

I've bought tires from bestusedtires.com on three different occasions. I have been pleased with the quality of tire every time. Their website is very detailed and very straightforward about what you will be receiving when you place your order. Thanks bestusedtires.com!

Thumbnail of user scottw3230
Scott W.
1 review
0 helpful votes
  • Send Message
September 25th, 2019
Verified purchase

Got immediate help correcting my account issue - thank you!

I received the tires, they look great. Upon installation a small hole was discovered on the shoulder of one and could not be repaired. I've submitted a return/replace claim - waiting for reply on that currently.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Unlike other tire websites, it is our goal to provide you with an accurate cost for your tires, from the beginning of your tire-buying experience.

That means we show you the price of the tire AND the shipping cost upfront. We don't wait until the cart or checkout to add on shipping and other fees.

This type of pricing transparency sets us apart from the competition.

Business History

For over 15 years our family owned company has been providing the continental United States with quality tires. TireMart was created in order to supply our wholesale customers with new tires.

All of our tires undergo an initial inspection when we receive them and then another inspection when ordered. The tires are then stored in our climate controlled warehouse to ensure they are protected from weathering and to prevent damage until they are ordered.

Company Representative

Thumbnail of user darylk29
Daryl K.
Customer Service Supervisor
Typically responds within 7 days

How do I know I can trust these reviews about TireMart?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TireMart?