TireMart has a rating of 4.5 stars from 7,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TireMart most frequently mention customer service, good condition, and great price. TireMart ranks 883rd among Auto Parts sites.
Easy all away around, the tires came in a timely manner, site was easy-to-use and very happy with everything.
The customer service suck. I can never get anyone on the phone. I waited 40 minutes for live chat and never got to chat with anyone that happened twice. The website says fast and easy delivery via FedEx. It's been 2 days and they still haven't shipped my tire.
Tires arrived in (I could not believe it) 24-hours after making payment. They were exactly as advertised, and are now on my Honda Pilot. We had an ice storm days after they were installed, these tires were a great upgrade to my all season touring tires for the winter weather here in New Hampshire. I am greatly pleased!
I have used Best Used Tires many times in the last year or two. I have always been satisfied with the product and feel that they are always well priced and great value for the money. The one time I did have a tire failure they immediately sent out replacements that were perfect. It is too bad that more companies do not use their high standards of customer satisfaction. I am a customer for life, or until I cannot drive anymore!
Keep up the good work.
I've made many purchases from this site and will continue to use it in the future. The only place I know to get good used tires with a huge selection unlike locally you get what they have which is a very bad selection.
Bestusedtires.com has saved me so much money over the last couple of years I can't even explain it. On top of that there is great customer service as well as free AND fast shipping times. I usually have my tires within 3 days max! I have recommended them to everyone I know as well as anyone reading this review that is looking for quality tires to at least give it a shot!
Awesome experience. I'm a first time customer but won't buy another new tire again. Will definitely recommend your site to others.
As a suggestion for your survey remove the "confirm ratings" link from above. Once you click it you can't complete the survey.
The time frame that it took was far too long compared to the last order of tires I got a few weeks back. Other than that the whole experience was great and obviously I will be using this web site for future purchases.
So easy for it being my first time. Tires were exactly as described. Delivery was super FAST, even though shipping was free. Arrived in 2 days.Yup...4 heavy tires in 2 days. Love that. Will definitely use them again and will recommend to all my friends. Thanks guys!
I personally will never purchase tires from any other tire store after receiving this order. Unbelievable pricing! The condition of the tires are amazing! I am going to get bestusedtires name out to everyone I know. Thank you and we will be doing business again real soon.
You guys get 2 thumbs up from me twice in a row, thanks. It would be perfect if you could modify your warranty program for the purchase of snow tires. I bought in July. I won't install until November, 90 day warranty is useless for this purchase.
Interesting experience.
I ordered a tire from them with 9/32". They called the next day and said that tire was compromised and offered me an 8/32" tire instead.
I then received a call a couple of days later from them letting me know that they were sorry about the initial order and that they were concerned about my overall shopping experience.
I have to commend them on both their business (great website, very good selection, competitive prices) and their approach to business (fair, honest, customer-oriented, exacting record keeping and good out-going inspection procedures to catch the original compromised tire before shipping it to me).
I've purchased used tires in the past using EBay. BestUsedTires was a completely different experience than other suppliers. Overall, a very positive experience.
The price listed changed between screens 35% on one screen and then changed to 30%. I had to check out three times to get all of the constraints met. I have bought through Ebay before and was very happy with the product. I hope this is constructive feedback that helps further develop your website.
I have been offered and responded to coupon offers more than once, yet no coupons have been sent to date! Also, one of the four tires from this purchase has a hole in tread/sidewall and I'm not sure if the plug will hold. This is the fourth tire with a puncture (out of I'd say 20 tires purchased over the last few years) of which only one was not repairable. You have always remedied the problem to my satisfaction, thank you!
Haven't bought a new tire for my 4 vehicles in 7 years since finding Best Used Tires on Ebay. Great tires and prices and very fast shipping!
I would definitely recommend BestUsedTires.com. Their customer service representative's knowledge and willing to find out answers on the queries I had was top notch. Shipping was quick and Tires have arrived as described.
My cart was emptied overnight while I waited til morning to phone in a question.
After I received my tires, one of them is complete junk and you know it because it was all marked up. Very disappointed.
These 4 tires had a bad wear pattern and one was plugged. I returned them. They originally did not want to take them back but finally agreed. I have not confirmed that I received a refund with my cc company yet. Assuming that my payment is refunded without hassle, then I would consider ordering from them again.
I had no idea a used tire site existed before finding this one. It was the perfect solution to a single damaged tire, if you don't wanna add a new one to three worn ones! I also really appreciated the tread measurement and specific pictures for each tire in your inventory. I'm telling every friend and family member about it!
My first time doing business with you. Heard about you from a stranger while eating at a burger joint. He overheard my truck tire conversation and recommended you guys. The tires were a fair price, and arrived in prompt fashion. They look to be in good shape with plenty of tread. I haven't had time to install them yet. Will contact you again if I have questions about these tires. Thanks.
This is the only place I will buy tires from! Cuts out the middle man, they have Amazing prices, guarantee (though I've never needed it) and shipping is free. If you can mount and balance your own tires you can save big money over going to the 'tire pro's' shop.
Your comparisons made a hard decision very easy! Reduced 12 choices down to 3, then made the one hard choice.
Tires arrived in a timely fashion, and in great shape, just as the pics showed.
I like the honesty, especially in a time where there is so much dishonesty.
I have several friends that are going to place orders as well.
Thanks, I will be a repeat customer!
Easy transaction, fast shipping. New tires are such a waste! I bought 4 used Michelin Latitude Tours for an ML 350 for about $90 each, 1/3 the price of new, only one had a plug, 90% tread. Just recently I bought 2 Goodyear LS-2 run flats for BMW 535 for about 1/2 the price of new, both were plugged but that is sometimes what you get. 90% tread. As long as you don't mind plugs you are good to go!
Been buying tires from Best Used Tires for years. However this time one of the 4 tires that I purchased not only had 2 plug repairs but 2 internal patch repairs. Looks like this tire sneaked by the Quality Control team. Their policy states that if a tire is received with a plug it does not get sold. I reported this to their customer service folks and they have sent me a return label plus will be providing a full refund. Will continue to shop for this tire replacement but they should provide compensation as this Quality Control escapement has caused me an additional time and expense trip to the fedex drop off location. But most of all has caused me to keep the car in the garage for additional time while the return process takes place.
Helpful people on phone helped direct me to site to deal with ebay blocked from bidding problem to complete sale. On line order tracking not readily available but as stated previously one phone call got me all the info I needed thanks
The tires arrived promptly via FedEx. When I went to a tire shop to have them put on my rims and balanced, the store clerk commented that I received an excellent deal. I am very pleased with my purchased and saved over $300 from buying new.
I'm honestly surprised just how easy ordering was. Not to mention the easy of having my tires shipped to me. I've already have a few friends ready to make purchases. I definitely plan on going to bestusedtires.com for my next tire order.
Unlike other tire websites, it is our goal to provide you with an accurate cost for your tires, from the beginning of your tire-buying experience.
That means we show you the price of the tire AND the shipping cost upfront. We don't wait until the cart or checkout to add on shipping and other fees.
This type of pricing transparency sets us apart from the competition.
For over 15 years our family owned company has been providing the continental United States with quality tires. TireMart was created in order to supply our wholesale customers with new tires.
All of our tires undergo an initial inspection when we receive them and then another inspection when ordered. The tires are then stored in our climate controlled warehouse to ensure they are protected from weathering and to prevent damage until they are ordered.