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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,060 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26371
  • Shipping
    26333
  • Quality
    26904

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,056
Neutral
174
Negative
105
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Instant Feedback

471,058 reviews

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How would you rate Tire Rack?

Reviews (38,060)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7941) customer service (1739) web site (410) shopping experience (421)
Thumbnail of user roberts5309
Florida
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Very easy and I could not find my tires at any shop in town!

Reason I chose this product:

Custom tires for a Tesla.

Value
Shipping
Quality

Date of experience: August 16, 2021

Very easy and I could not find my tires at any shop...
August 10th, 2021
Verified site experience
• Previous review

Very easy and I could not find my tires at any shop in town!

Date of experience: August 10, 2021

Thumbnail of user christopherj552
Kentucky
1 review
0 helpful votes
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August 17th, 2021
Verified purchase
• Updated review

Not sure you can make it any easier. The web site is great.

Reason I chose this business:

Used it previously.
This time: My 4 tires were delivered over two days. I know that is the shippers issue, not TireRack's.

Reason I chose this product:

Tire Rack's suggestion.

Value
Shipping
Quality

Date of experience: August 17, 2021

Not sure you can make it any easier
August 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Used it previously.

Date of experience: August 11, 2021

Thumbnail of user jamaard
New Jersey
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

Fast and Easy experience, great price compared to shop prices.

Reason I chose this business:

First time using Tire Rack but the price and hazardous warranty

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user thaddeuss26
Virginia
1 review
0 helpful votes
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August 15th, 2021
Verified purchase
• Updated review

Tire rack has been good to do business with always get the best price

Reason I chose this business:

I am a repeat customer

Reason I chose this product:

Comparison ratings plus a family member had Generals before todays tire technology and liked them very much

Value
Shipping
Quality

Date of experience: August 15, 2021

Tire rack has been good to do business with always...
August 24th, 2020
Verified site experience
• Previous review

Tire rack has been good to do business with always get the best price

Reason I chose this business:

I am a repeat customer

Date of experience: August 24, 2020

Thumbnail of user chadk194
Pennsylvania
1 review
0 helpful votes
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January 10th, 2021
Verified purchase

Even through the holidays i was able to have my products delivered in a reasonable time

Date of experience: January 10, 2021

Thumbnail of user brentm691
Wisconsin
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

Quick and easy shopping! I liked all the payment options also!

Reason I chose this business:

Price& availability

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user philipf109
New York
1 review
0 helpful votes
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August 15th, 2021
Verified purchase
• Updated review

Great site, repeat customer, always satisfied with prices and service! Thank you

Reason I chose this product:

Positive Past experience with tires

Value
Shipping
Quality

Date of experience: August 15, 2021

Great site, repeat customer, always satisfied with...
October 13th, 2020
Verified site experience
• Previous review

Great site, repeat customer, always satisfied with prices and service! Thank you

Date of experience: October 13, 2020

Thumbnail of user brettb625
Ohio
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

As always my tires arrived in good condition and very quickly!

Reason I chose this business:

Great service

Reason I chose this product:

Good reviews

Value
Shipping
Quality

Date of experience: August 17, 2021

Thumbnail of user tammyl439
Wisconsin
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

Order tires, has them within two days. Car rides smooth.

Reason I chose this business:

Repeat customer, buy all my tires through tire rack

Reason I chose this product:

Dealer recommended the tire

Value
Shipping
Quality

Date of experience: August 17, 2021

Thumbnail of user diannat39
Vermont
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Great customer service, fast shipping, prices are unbelievable and unbeatable

Reason I chose this business:

Price and im a repeat customer

Value
Shipping
Quality

Date of experience: August 16, 2021

Great customer service
August 9th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and im a repeat customer (last purchase was great)

Date of experience: August 9, 2021

Thumbnail of user craigh810
Pennsylvania
1 review
0 helpful votes
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October 28th, 2022
Verified purchase

Grateful thanks. Easy to setup and tries were cheap

Value
Shipping
Quality

Date of experience: October 28, 2022

Thumbnail of user valeriee88
New York
2 reviews
0 helpful votes
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November 21st, 2021
Verified purchase

It was pretty easy I'm gonna see how the delivery Go

Reason I chose this business:

Because I couldn't find those certain tires In my tire size

Value
Shipping
Quality

Date of experience: November 21, 2021

Thumbnail of user gregoryk253
New York
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase
• Updated review

Quick and easy online experience great selection, timely delivery, competitive pricing

Reason I chose this product:

I’m already using the continental product

Value
Shipping
Quality

Date of experience: August 16, 2021

Quick and great variety
August 9th, 2021
Verified site experience
• Previous review

Date of experience: August 9, 2021

Thumbnail of user kurtm411
Florida
1 review
0 helpful votes
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October 28th, 2022
Verified purchase
• Updated review

Wonderful experience first time buyer so I felt a little nervous but it was all great

Value
Shipping
Quality

Date of experience: October 28, 2022

Very convenient
October 28th, 2022
Verified site experience
• Previous review

Date of experience: October 28, 2022

Thumbnail of user vicentea22
Virginia
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase
• Updated review

Before i buying a lot parts with tire rack and is excellent company

Reason I chose this business:

I like the company

Value
Shipping
Quality

Date of experience: August 16, 2021

Thanks good job guys
August 9th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I like the company

Date of experience: August 9, 2021

Thumbnail of user tatumb5
Minnesota
1 review
0 helpful votes
  • Send Message
August 17th, 2021
Verified purchase
• Updated review

Awesome pricing, products & advice... in stock. Thank you!

Reason I chose this business:

Price, delivery and knowledgeable service.

Reason I chose this product:

Michelin makes the best tires, hands down. You pay a bit more up front, but it pays for itself over time in overall quality, performance and even tire wear.

Value
Shipping
Quality

Date of experience: August 17, 2021

Awesome pricing, products & advice
August 11th, 2021
Verified site experience
• Previous review

Awesome pricing, products & advice. Thank you!

Reason I chose this business:

Price, delivery and knowledgeable service.

Date of experience: August 11, 2021

Thumbnail of user johnb7218
Washington
1 review
0 helpful votes
  • Send Message
August 17th, 2021
Verified purchase
• Updated review

I've ordered several wheels/tires sets from TireRack. I'm very satisfied.

Reason I chose this business:

Return customer

Reason I chose this product:

To have a spare lug socket, inasmuch as it's an unusual spec (narrow wall).

Value
Shipping
Quality

Date of experience: August 17, 2021

Very satisfactory
August 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Return customer

Date of experience: August 11, 2021

Thumbnail of user ericas407
Florida
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase

Better than expected quick
Shipping and great product

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user thomasf560
Oregon
1 review
0 helpful votes
  • Send Message
May 3rd, 2022
Verified purchase
• Updated review

I have done business for many years with you and your service just keeps getting better.
Tom

Reason I chose this business:

Great service. Long time customer.

Quality

Date of experience: May 3, 2022

You have a very good order process and website
May 22nd, 2020
Verified site experience
• Previous review

You have a very good order process and website. One of the best.

Reason I chose this business:

I have bought numerous tires from you and your prices and quality cannot be beat.

Date of experience: May 22, 2020

Thumbnail of user stephenk982
Arizona
2 reviews
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Many sets of tires over the last decade as I'd always smooth and easy.

Value
Shipping
Quality

Date of experience: August 16, 2021

Always smooth
August 10th, 2021
Verified site experience
• Previous review

Date of experience: August 10, 2021

Thumbnail of user umark10
Virginia
1 review
0 helpful votes
  • Send Message
August 15th, 2021
Verified purchase

Quick process and fast delivery... very satisfied with the product

Reason I chose this business:

The tire size i needed was only available on tire rack

Reason I chose this product:

The tire size i needed was only available on tire rack

Value
Shipping
Quality

Date of experience: August 15, 2021

Thumbnail of user montayg
Virginia
1 review
0 helpful votes
  • Send Message
May 3rd, 2022
Verified purchase

Went smoothly. Got everything next day.
They guarantee it

Reason I chose this business:

The quickest delivery

Quality

Date of experience: May 3, 2022

Thumbnail of user andyb436
South Carolina
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase
• Updated review

Easy to navigate Never a issue using tire rack, service is impeccable

Reason I chose this business:

Price and ease of service

Value
Shipping
Quality

Date of experience: January 16, 2023

Quick delivery
June 8th, 2022
Verified purchase
• Previous review

Easy to navigate through the process, I like that I get what I want not what some tire store can offer

Reason I chose this business:

Return customer

Value
Shipping
Quality

Date of experience: June 8, 2022

Easy
October 30th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Quality / fast service

Date of experience: October 30, 2020

Thumbnail of user carls872
Virginia
1 review
0 helpful votes
  • Send Message
July 24th, 2022
Verified purchase

My tires arrived right on time. And the installation went very smoothly.

Reason I chose this business:

Great price and great service

Value
Shipping
Quality

Date of experience: July 24, 2022

Thumbnail of user vogtlen
Florida
1 review
0 helpful votes
  • Send Message
November 22nd, 2021
Verified purchase

Thanks for discount! Fast shipping and great confirmation.

Reason I chose this business:

You have my springs

Value
Shipping
Quality

Date of experience: November 22, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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