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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,024 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26369
  • Shipping
    26331
  • Quality
    26902

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,023
Neutral
172
Negative
105
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Instant Feedback

470,998 reviews

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How would you rate Tire Rack?

Reviews (38,024)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7941) customer service (1739) web site (410) shopping experience (421)
Thumbnail of user jiml1013
Wisconsin
2 reviews
0 helpful votes
  • Send Message
May 22nd, 2022
Verified purchase
• Updated review

Easy quick shopping a great variety of products to choose from

Reason I chose this business:

I've been buying from tire rack for many years and plan on doing so for many more

Value
Shipping
Quality

Date of experience: May 22, 2022

Repeat Customer
October 24th, 2021
Verified purchase
• Previous review

Easy to use website with all the information needed to make an informed decision.

Reason I chose this business:

Long time customer

Value
Shipping
Quality

Date of experience: October 24, 2021

Thumbnail of user johno1913
California
1 review
0 helpful votes
  • Send Message
November 17th, 2022
Verified purchase

Easy to use website, shipped right away. Fair price.

Reason I chose this business:

Didn't have locally

Value
Shipping
Quality

Date of experience: November 17, 2022

Thumbnail of user christiand402
Germany
1 review
0 helpful votes
  • Send Message
August 15th, 2022
Verified purchase

Site is amazingly easy to use and the tires were send out quick.

Reason I chose this business:

Only option to ship APO!

Value
Shipping
Quality

Date of experience: August 15, 2022

Thumbnail of user noels107
Colorado
1 review
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase

Easy to order and pickup price discount helped. Will buy again from tire rack

Reason I chose this business:

Reviews and videos

Reason I chose this product:

Best reviews

Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user marki452
Washington
1 review
0 helpful votes
  • Send Message
February 23rd, 2022
Verified purchase

It's a very clear site. I like being able to compare so many brands. Thanks-

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: February 23, 2022

Thumbnail of user josephs1670
North Carolina
1 review
0 helpful votes
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February 7th, 2021
Verified purchase
• Updated review

Very informative. Made a large purchase feel easy and relatively stress free

Reason I chose this business:

Mobile installation options. Price was the same as competitors for the tire I was looking for.

Reason I chose this product:

I've heard solid reviews on the continental dws06

Value
Shipping
Quality

Date of experience: February 7, 2021

Very informative
February 1st, 2021
Verified site experience
• Previous review

Very informative. Made a large purchase feel easy and relatively stress free

Reason I chose this business:

Mobile installation options. Price was the same as competitors for the tire I was looking for.

Date of experience: February 1, 2021

Thumbnail of user franka729
California
1 review
0 helpful votes
  • Send Message
December 9th, 2021
Verified purchase

Great transaction with responsible and caring sellers

Reason I chose this business:

Good prices

Value
Shipping
Quality

Date of experience: December 9, 2021

Thumbnail of user facundob3
New Mexico
1 review
0 helpful votes
  • Send Message
November 17th, 2022
Verified purchase

Very detailed and quick service would refer you guys any time

Reason I chose this business:

Son told me about it

Value
Shipping
Quality

Date of experience: November 17, 2022

Thumbnail of user danielj1069
California
1 review
0 helpful votes
  • Send Message
February 23rd, 2022
Verified purchase

Price and wheel availability could be better. Delivery was slower than I hoped.

Reason I chose this business:

Need something In A rush

Value
Shipping
Quality

Date of experience: February 23, 2022

Thumbnail of user karend2196
Virginia
1 review
0 helpful votes
  • Send Message
August 14th, 2022
Verified purchase

Tires delivered, installed and on the road. No problems.

Reason I chose this business:

I typically buy from Costco due to their prices, but they did not carry the Falken's that I wanted.

Value
Shipping
Quality

Date of experience: August 14, 2022

Thumbnail of user joem2848
Florida
3 reviews
0 helpful votes
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February 14th, 2023
Verified purchase

Very simple, no hassle buying experience, excellent selection

Reason I chose this business:

Recommendation from a co worker

Value
Shipping
Quality

Date of experience: February 14, 2023

Thumbnail of user kathleens1595
Missouri
1 review
0 helpful votes
  • Send Message
December 9th, 2021
Verified purchase

Andrew was very helpful. Answered all questions and made suggestions.

Reason I chose this business:

Simple and easy

Service
Value
Shipping
Quality

Date of experience: December 9, 2021

Thumbnail of user scottg1317
Massachusetts
1 review
0 helpful votes
  • Send Message
December 9th, 2021
Verified purchase
• Updated review

Easy to use website. Tires were delivered in 12 hours, two days earlier than expected.

Reason I chose this business:

Past customer.

Reason I chose this product:

I liked the look and fit.

Value
Shipping
Quality

Date of experience: December 9, 2021

Easy to use website
December 3rd, 2021
Verified site experience
• Previous review

Date of experience: December 3, 2021

Thumbnail of user davidd4288
California
1 review
0 helpful votes
  • Send Message
August 15th, 2022
Verified purchase

It was easy and Quick time to bring me my tires thanks

Reason I chose this business:

Because have a good deals

Value
Shipping
Quality

Date of experience: August 15, 2022

Thumbnail of user reedk18
Georgia
1 review
0 helpful votes
  • Send Message
March 12th, 2021
Verified purchase
• Updated review

Would like an easy way to add delivery instructions.

Reason I chose this business:

Previous history with Tire Rack was very good.

Value
Shipping
Quality

Date of experience: February 8, 2021

Would like an easy way to add delivery instructions
February 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Previous history with Tire Rack was very good.

Date of experience: February 2, 2021

Thumbnail of user davidh5089
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 9th, 2021
Verified purchase
• Updated review

Great prices, but I love an extra discount at the end for loyal customers. 5%... anything?

Reason I chose this business:

Past experiences have always been great, and despite my complaint about not offering extra discounts... the price was great!

Service
Value
Shipping
Quality

Date of experience: February 9, 2021

Great prices, but I love an extra discount at the end...
February 2nd, 2021
Verified site experience
• Previous review

Great prices, but I love an extra discount at the end for loyal customers. 5%... anything?

Reason I chose this business:

Past experiences have always been great, and despite my complaint about not offering extra discounts... the price was great!

Date of experience: February 2, 2021

Thumbnail of user williamm3526
Wisconsin
1 review
0 helpful votes
  • Send Message
December 9th, 2021
Verified purchase

Have used Tire Rack many times. Always great! Often recommended. Never disappointed.

Reason I chose this business:

Past experience.

Value
Shipping
Quality

Date of experience: December 9, 2021

Thumbnail of user philipr147
Delaware
2 reviews
0 helpful votes
  • Send Message
February 8th, 2021
Verified purchase
• Updated review

Absolutely the #1 site to research & purchase tires. Always a top-notch experience.

Reason I chose this business:

Many times a repeat customer!

Reason I chose this product:

Previous purchase.

Value
Shipping
Quality

Date of experience: February 8, 2021

Absolutely the #1 site to research & purchase tires
July 22nd, 2020
Verified site experience
• Previous review

Absolutely the #1 site to research & purchase tires. Always a top-notch experience.

Reason I chose this business:

Many repeat customer!

Date of experience: July 22, 2020

Thumbnail of user deborahb1365
New York
1 review
0 helpful votes
  • Send Message
November 17th, 2022
Verified purchase
• Updated review

Love Tire Rack! Always great service and choice of products.

Reason I chose this business:

Have been doing business with Tire Rack for over 25 years. Great service and selection.

Value
Shipping
Quality

Date of experience: November 17, 2022

Purchased tires from Tire Rack before and love the...
May 5th, 2021
Verified site experience
• Previous review

Purchased tires from Tire Rack before and love the choices and service.

Reason I chose this business:

Previous purchases. Great service.

Date of experience: May 5, 2021

Thumbnail of user williamc2728
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 11th, 2021
Verified purchase
• Updated review

Very straightforward ordering process and accurate inventory

Reason I chose this business:

On vacation, needed to replace tires ASAP

Reason I chose this product:

Availability and rating

Value
Shipping
Quality

Date of experience: September 11, 2021

Very straightforward
September 5th, 2021
Verified site experience
• Previous review

Very straightforward. Kudos

Reason I chose this business:

On vacation, needed to replace tires ASAP

Date of experience: September 5, 2021

Thumbnail of user lisaa1226
Texas
1 review
0 helpful votes
  • Send Message
February 8th, 2021
Verified purchase

They went out of their way to make sure I had the right tires for my truck.

Reason I chose this business:

Recommended by a friend

Value
Shipping
Quality

Date of experience: February 8, 2021

Thumbnail of user jackp710
Washington
1 review
0 helpful votes
  • Send Message
February 25th, 2022
Verified purchase

Purchasing is so easy, a 70 year old man can do it!

Reason I chose this business:

Recommended by Bret's Inc.

Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user michelled1463
Puerto Rico
1 review
0 helpful votes
  • Send Message
May 13th, 2023
Verified purchase
• Updated review

Excellent service and delivery just as promised
Thanks! Keep up the good work Guys!

Reason I chose this business:

Availability and Pricing

Value
Shipping
Quality

Date of experience: May 13, 2023

Great Service
November 21st, 2022
Verified site experience
• Previous review
Reason I chose this business:

No hassles with purchases!

Date of experience: November 21, 2022

Very Satisfied with products and Customer Service response. I will continue to order my products.
November 8th, 2022
Verified purchase
• Previous review

My experience since I began purchasing tires for my BMW X3 have excellent!

Reason I chose this business:

Good past experience

Service
Value
Shipping
Quality

Date of experience: November 8, 2022

Great ServiceLooking forward to continue all tire...
August 30th, 2021
Verified site experience
• Previous review

Great Service
Looking forward to continue all tire purchase for my other vehicles.
Thanks,
Peter

Reason I chose this business:

Pricing
All my questions through live chat answered!

Date of experience: August 30, 2021

Thumbnail of user mohammadk88
Wisconsin
1 review
0 helpful votes
  • Send Message
March 13th, 2021
Verified purchase
• Updated review

Great selection of tires... excellent website and checkout!

Value
Shipping
Quality

Date of experience: February 9, 2021

Great selection of tires...
February 3rd, 2021
Verified site experience
• Previous review

Great selection of tires... excellent website and checkout!

Date of experience: February 3, 2021

Thumbnail of user oliverg81
New York
1 review
0 helpful votes
  • Send Message
February 8th, 2021
Verified purchase
• Updated review

Awesome! Great price and quick delivery... Can't beat the convenience. Thank you!

Reason I chose this product:

Matched original tires

Value
Shipping
Quality

Date of experience: February 8, 2021

Awesome!
February 2nd, 2021
Verified site experience
• Previous review

Awesome! Great price and quick delivery... Can't beat the convenience. Thank you!

Date of experience: February 2, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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