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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26368
  • Shipping
    26330
  • Quality
    26901

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,007
Neutral
170
Negative
105
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Instant Feedback

470,983 reviews

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How would you rate Tire Rack?

Reviews (38,006)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7941) customer service (1739) web site (410) shopping experience (421)
Thumbnail of user curtisb245
Virginia
1 review
0 helpful votes
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March 12th, 2021
Verified purchase
• Updated review

Great website! Easy to use I placed my order in under 2 minutes.

Reason I chose this business:

Car dealer recommended it.

Reason I chose this product:

Highest rating by consumer reports.

Value
Shipping
Quality

Date of experience: February 8, 2021

Great website!
February 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Car dealer recommended it.

Date of experience: February 2, 2021

Thumbnail of user blaines61
Texas
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Parker was most courteous, friendly, helpful, knowledgeable, and well-spoken.

Reason I chose this business:

Price and service

Value
Shipping
Quality

Date of experience: May 12, 2023

Thumbnail of user michaelm7630
New York
1 review
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

Awesome experience from start to finish………………………….

Value
Shipping
Quality

Date of experience: September 9, 2021

Awesome experience
September 3rd, 2021
Verified site experience
• Previous review

Date of experience: September 3, 2021

Thumbnail of user gregv138
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 17th, 2022
Verified purchase
• Updated review

Always easy! Love getting my tires from Tire Rack!

Reason I chose this business:

Returning customer!

Value
Shipping
Quality

Date of experience: November 17, 2022

Very easy to order
March 3rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Very convenient

Date of experience: March 3, 2022

Thumbnail of user susana1972
Nevada
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Great customer service, they answered all my questions will buy again

Reason I chose this business:

My husband suggested

Service
Value
Shipping
Quality

Date of experience: August 15, 2022

Thumbnail of user jeremyc421
Colorado
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Great price fast shipping, what more could you want.

Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user erice765
Virginia
1 review
0 helpful votes
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February 24th, 2022
Verified purchase

Easy to find and purchase the tires I wanted. Shipped promptly.

Reason I chose this business:

Quick service with lots of choices.

Value
Shipping
Quality

Date of experience: February 24, 2022

Thumbnail of user roberta2097
Massachusetts
1 review
0 helpful votes
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February 6th, 2021
Verified purchase
• Updated review

Well organized, excellent web-site, fast delivery.

Reason I chose this business:

Good experience in the past. Reputation leading me to take your advice (and get what you recommend versus the Pilot Sport Snows) and price.

Reason I chose this product:

Your site’s recommendation.
By having the tires and rims mounted, balanced and delivered directly to my house, it spared me cramming my old worn snow tires and rims into my car to drive to dealer. It also spared me having to talk to a real, live, tire salesman working on commission to intimidate me into buying the most expensive options by tellling me how “much safer” the better advertised tires might be.
The tires they sent are German, going on an AWD car. Enough said.

Value
Shipping
Quality

Date of experience: February 6, 2021

Well organized, remarkably easy to move from screen...
January 31st, 2021
Verified site experience
• Previous review

Well organized, remarkably easy to move from screen to screen and category to category and still get back to past screens and choices.

Reason I chose this business:

Good experience in the past. Reputation leading me to take your advice (and get what you recommend versus the Pilot Sport Snows) and price.

Date of experience: January 31, 2021

Thumbnail of user tima353
California
1 review
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase
• Updated review

So far I'm very pleased with how easy and affordable it is.

Reason I chose this product:

Advice from a friend

Value
Shipping
Quality

Date of experience: September 8, 2021

So far I'm very pleased with how easy and affordable...
September 2nd, 2021
Verified site experience
• Previous review

So far I'm very pleased with how easy and affordable it is.

Date of experience: September 2, 2021

Thumbnail of user kofia20
California
2 reviews
0 helpful votes
  • Send Message
December 9th, 2021
Verified purchase

Excellent selection, extensive reviews, good prices, and fast shipping. What else do you want?

Reason I chose this business:

Repeat customer for over 25 years.

Value
Shipping
Quality

Date of experience: December 9, 2021

Thumbnail of user briana787
New Jersey
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

... and it was actually faster than what I expected perfect to be.

Reason I chose this business:

Bought from them in the past.

Reason I chose this product:

Was recommended

Value
Shipping
Quality

Date of experience: February 8, 2021

Thumbnail of user randyg536
Kentucky
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

Ease of software. Tires available, and fast shipping.

Reason I chose this business:

Offering Specialty tires

Value
Shipping
Quality

Date of experience: February 13, 2023

Thumbnail of user mackm84
Georgia
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

Tire Rack made it easy to order tires for my daughter's car.

Reason I chose this business:

I’ve used Tire Rack before.

Value
Shipping
Quality

Date of experience: May 22, 2022

Thumbnail of user derrickh234
Pennsylvania
1 review
0 helpful votes
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August 14th, 2023
Verified purchase
• Updated review

Good to deal with! Fast shipping! Will be back... repeat customer already!

Reason I chose this product:

Price/reviews

Value
Shipping
Quality

Date of experience: August 14, 2023

Good to deal with!
August 8th, 2023
Verified site experience
• Previous review

Date of experience: August 8, 2023

Thumbnail of user jaye489
Arizona
1 review
0 helpful votes
  • Send Message
May 22nd, 2022
Verified purchase

All good. This site is user friendly and offers buyer lots of assistance.

Reason I chose this business:

Good past experience.

Service
Value
Shipping
Quality

Date of experience: May 22, 2022

Thumbnail of user dustinh289
Georgia
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

I got my tires super quick really appreciate the service.

Reason I chose this business:

Great deals

Reason I chose this product:

I like the look and price

Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user peters1543
Texas
1 review
0 helpful votes
  • Send Message
February 6th, 2021
Verified purchase

I've order before from Tire Rack & their shipping is super fast.

Value
Shipping
Quality

Date of experience: February 6, 2021

Thumbnail of user jamess3335
New Jersey
2 reviews
0 helpful votes
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March 11th, 2021
Verified purchase
• Updated review

Excellent, especially the assistance I received from
Neil, your sales specialist.

Reason I chose this business:

To tell the truth, your promotional sales price on the items I needed. Thank you. Stay healthy, everybody.

Service
Value
Shipping
Quality

Date of experience: February 7, 2021

Excellent, especially the assistance I received from...
January 29th, 2021
Verified site experience
• Previous review

Excellent, especially the assistance I received from
Neil, your sales specialist.

Reason I chose this business:

To tell the truth, your promotional sales price on the items I needed. Thank you. Stay healthy, everybody.

Date of experience: January 29, 2021

Thumbnail of user brandonc399
Texas
1 review
0 helpful votes
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March 12th, 2021
Verified purchase

Quick and easy, Tirerack made sure they matched my rim size

Reason I chose this business:

Great overall experience

Reason I chose this product:

Needed snow tires

Value
Shipping
Quality

Date of experience: February 8, 2021

Thumbnail of user mikc15
Florida
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Everything was great and amazing, will most definitely buy again.

Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user michaelp3767
Illinois
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Very simple. Competitive pricing and this is a local business for me.

Reason I chose this business:

Great past experience

Service
Value
Shipping
Quality

Date of experience: September 11, 2021

Thumbnail of user vickic406
Arizona
1 review
0 helpful votes
  • Send Message
May 22nd, 2022
Verified purchase

Great experience. Easy to process the transaction.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: May 22, 2022

Thumbnail of user christ829
Indiana
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

So these tires are exactly what thought they would be like.

Reason I chose this product:

Great reviews

Value
Shipping
Quality

Date of experience: February 8, 2021

Thumbnail of user brendam1039
Texas
1 review
0 helpful votes
  • Send Message
February 7th, 2021
Verified purchase

I ordered tires for my personal vehicle and the product was delivered within days.

Value
Shipping
Quality

Date of experience: February 7, 2021

Thumbnail of user jimw1204
Tennessee
1 review
0 helpful votes
  • Send Message
August 15th, 2022
Verified purchase

Fast, easy, and 50 characters plus an few spaces to make up this stupid survey

Reason I chose this business:

Porsche N2 spec availability

Value
Shipping
Quality

Date of experience: August 15, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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