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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,927 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26364
  • Shipping
    26326
  • Quality
    26897

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,936
Neutral
167
Negative
102
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Instant Feedback

470,882 reviews

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How would you rate Tire Rack?

Reviews (37,927)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7930) customer service (1736) web site (411) shopping experience (421)
Thumbnail of user benjamint206
Washington
1 review
0 helpful votes
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July 9th, 2023
Verified purchase
• Updated review

Always super easy shopping at TR! Their vehicle parts filters are some of the best out there.

Reason I chose this business:

Been a customer since your parent's had dinosaurs for pets.

Value
Shipping
Quality

Date of experience: July 9, 2023

Super easy and a great price!
August 15th, 2021
Verified purchase
• Previous review

Bundling combo's is such a smart idea. I got my 2 rotors and pads... all with one click. Thanks TR!

Reason I chose this business:

I've shopped with TR for years and years... and they had the best price!

Reason I chose this product:

I've used the brands before. And they bundled them together AND free shipping! No brainer!

Value
Shipping
Quality

Date of experience: August 15, 2021

Thumbnail of user russellh262
Florida
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

Extraordinary customer service and support from start to finish!

A portion of my order was misdelivered to another address by the shipping vendor...I reached out to tire rack customer service, Meghan was empathetic professional and quick to respond... She located the mis- delivered tires and had them at my doorstep the very next day.

I'm a tire Rack lifetime customer now!!

Reason I chose this business:

Selection convenience price service all the above

Service
Value
Shipping
Quality

Date of experience: August 1, 2021

Thumbnail of user jeffb1567
Oregon
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

Quick delivery within 48 hours. Quality product, best ever.

Value
Shipping
Quality

Date of experience: August 1, 2021

Thumbnail of user ericr955
Texas
1 review
0 helpful votes
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August 1st, 2021
Verified purchase
• Updated review

Had tire I needed in stock with free next day delivery

Reason I chose this business:

Tire availability

Reason I chose this product:

Needed a new tire

Value
Shipping
Quality

Date of experience: August 1, 2021

Had tire I needed in stock with free next day delivery
July 26th, 2021
Verified site experience
• Previous review

Date of experience: July 26, 2021

Thumbnail of user dagobertom1
Illinois
1 review
0 helpful votes
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July 31st, 2021
Verified purchase

Fast delivery. I've bought from Tire Rack a few times, and everytime it's excellent service!

Value
Shipping
Quality

Date of experience: July 31, 2021

Thumbnail of user lelandp24
California
1 review
0 helpful votes
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January 22nd, 2021
Verified purchase

Hoping I got the best deal possible...
Did not shop around

Date of experience: December 23, 2020

Thumbnail of user carlosc656
Florida
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

Fast delivery, excellent price and great stock availability.

Reason I chose this product:

I had bought the same item before.

Value
Shipping
Quality

Date of experience: August 1, 2021

Thumbnail of user randyh467
Texas
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

Got a flat out if town was able to fix it next day! Easy!

Reason I chose this business:

Was able to get tire fast and great price

Reason I chose this product:

Best run flat tire

Value
Shipping
Quality

Date of experience: August 1, 2021

Thumbnail of user tabathas28
Florida
1 review
0 helpful votes
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December 22nd, 2020
Verified purchase

Shipped the next morning after I ordered. Super fast shipping.

Date of experience: December 22, 2020

Thumbnail of user russellp164
Pennsylvania
1 review
0 helpful votes
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December 20th, 2020
Verified purchase

Easy site to order from, quick delivery, great product...

Date of experience: December 20, 2020

Thumbnail of user archies57
Georgia
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

Beautiful tires recommend them to anyone. Great handling and traction

Reason I chose this business:

Best performance in order tires..

Reason I chose this product:

Best products

Value
Shipping
Quality

Date of experience: August 1, 2021

Thumbnail of user tims1385
Colorado
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

Found what I needed and priced reasonable. Also free shipping.

Reason I chose this business:

Had the product needed.

Value
Shipping
Quality

Date of experience: April 20, 2022

Thumbnail of user johnm7808
Illinois
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

Fast service! Ordered on a Monday morning received my tires tuesday afternoon very satisfied!

Value
Shipping
Quality

Date of experience: August 1, 2021

Thumbnail of user kristopherj22
New York
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

A++ will do business again. Prices are better than competitors

Value
Shipping
Quality

Date of experience: August 1, 2021

Thumbnail of user danal438
Pennsylvania
1 review
0 helpful votes
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October 16th, 2022
Verified purchase

Fast efficient! Good value as priced. Mounting, balancing and TPM installation was invaluable.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: October 16, 2022

Thumbnail of user jerrys1183
New Mexico
1 review
0 helpful votes
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October 15th, 2022
Verified purchase

Always easy. Called with a question and Tyson was outstanding

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: October 15, 2022

Thumbnail of user edwardb1198
Maryland
2 reviews
0 helpful votes
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July 13th, 2022
Verified purchase

Went very smooth and quick delivery to a certified installer

Reason I chose this business:

In stock and fair price

Value
Shipping
Quality

Date of experience: July 13, 2022

Thumbnail of user charlesf926
Colorado
1 review
0 helpful votes
  • Send Message
November 10th, 2021
Verified purchase

Good so far... I'll wait until I receive the tires to make a more accurate review. Thanks.

Reason I chose this business:

Wide variety of tire choices. Free shipping.

Value
Shipping
Quality

Date of experience: November 10, 2021

Thumbnail of user katherinel241
West Virginia
1 review
0 helpful votes
  • Send Message
December 22nd, 2020
Verified purchase

The tires came very quickly and I received updates in my email to track them

Date of experience: December 22, 2020

Thumbnail of user charlesc1832
Michigan
1 review
0 helpful votes
  • Send Message
July 31st, 2021
Verified purchase
• Updated review

Quality good great, process with turn around the website is awesome

Reason I chose this business:

The timing and I got great reviews from friends about the products and service

Reason I chose this product:

Needed, a specific product and tire rack had it!

Value
Shipping
Quality

Date of experience: July 31, 2021

Nice and simple
July 25th, 2021
Verified site experience
• Previous review

Date of experience: July 25, 2021

Thumbnail of user ashleyr880
Florida
1 review
0 helpful votes
  • Send Message
October 15th, 2022
Verified purchase
• Updated review

Great options available on the site with outstanding information provided to inform customers

Reason I chose this business:

Reliable service

Reason I chose this product:

Based on the review provided on the site.

Value
Shipping
Quality

Date of experience: October 15, 2022

I thought I purchased 4 continental pro contact a few...
October 6th, 2022
Verified site experience
• Previous review

I thought I purchased 4 continental pro contact a few days ago but it seems those tires are now sold out and I now have to order 4 tires that will not get to me until next Monday.

Reason I chose this business:

Reliable service

Date of experience: October 6, 2022

A very quick and resourceful guide when shopping for...
February 16th, 2022
Verified site experience
• Previous review

A very quick and resourceful guide when shopping for tires.

Reason I chose this business:

Better variety available at the click of a button

Date of experience: February 16, 2022

Thumbnail of user jimd1107
Jim
New York
2 reviews
0 helpful votes
  • Send Message
January 24th, 2022
Verified purchase

Great selection and very fast delivery time. I got my tires as stated, 3 days

Reason I chose this business:

Price and shipping

Value
Shipping
Quality

Date of experience: January 24, 2022

Thumbnail of user ericw1228
Kentucky
1 review
0 helpful votes
  • Send Message
August 1st, 2021
Verified purchase
• Updated review

Great tire. We have already noticed improvement in our ride.

Reason I chose this business:

Return customer to Tire Rack

Reason I chose this product:

We wanted the best tire for our car.

Value
Shipping
Quality

Date of experience: August 1, 2021

Return customer to Tire Rack
July 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Return customer to Tire Rack

Date of experience: July 26, 2021

Thumbnail of user michaelk1649
Illinois
1 review
0 helpful votes
  • Send Message
August 1st, 2021
Verified purchase
• Updated review

Easy as always, Tire Rack has competitive pricing, excellent product tests and reviews.

Reason I chose this business:

My go to tire source

Reason I chose this product:

Price, performance, test reviews

Value
Shipping
Quality

Date of experience: August 1, 2021

Easy as always
March 2nd, 2020
Verified site experience
• Previous review

Date of experience: March 2, 2020

Thumbnail of user robertj2191
West Virginia
1 review
0 helpful votes
  • Send Message
April 20th, 2022
Verified purchase

Products delivered quickly and great selection Always a pleasure.

Reason I chose this business:

Previous experiences were always great

Value
Shipping
Quality

Date of experience: April 20, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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