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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,916 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26362
  • Shipping
    26324
  • Quality
    26895

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,925
Neutral
167
Negative
102
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Instant Feedback

470,867 reviews

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How would you rate Tire Rack?

Reviews (37,916)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7876) customer service (1718) web site (409) shopping experience (418)
Thumbnail of user jenniferm2662
Ohio
1 review
0 helpful votes
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March 18th, 2021
Verified purchase

Had a call to verify shipping address. Worker was super pleasant and very helpful!

Reason I chose this business:

I work at a car dealership. It was so convenient to order my tires and have them shipped directly to my service department to put them on my car.

Reason I chose this product:

I got the Continental xtreme contacts because they have an all around high rating. Also one of the best ratings for snow driving without me having to purchase a dedicated snow tire.

Value
Shipping
Quality

Date of experience: February 14, 2021

Thumbnail of user markr1444
Maryland
2 reviews
0 helpful votes
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November 21st, 2022
Verified purchase

No problems
Selection aided by customer service
Shipped quickly

Reason I chose this business:

Price and selection

Value
Shipping
Quality

Date of experience: November 21, 2022

Thumbnail of user johnb5584
Illinois
1 review
0 helpful votes
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September 15th, 2021
Verified purchase
• Updated review

Always great, quick look up and response. Never disappointed. Lots of choices

Reason I chose this business:

Reliability and always in staock.

Value
Shipping
Quality

Date of experience: September 15, 2021

Always good
October 10th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Previous customer

Date of experience: October 10, 2020

Thumbnail of user davidw2858
New York
1 review
0 helpful votes
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September 15th, 2021
Verified purchase
• Updated review

This makes several times that we have ordered tires from Tire Rack.
Great Service

Reason I chose this business:

Fast delivery at fair prices

Reason I chose this product:

I have ordered the same brand from you last year and the tires were fantastic quality

Value
Shipping
Quality

Date of experience: September 15, 2021

This makes several times that we have ordered tires...
September 9th, 2021
Verified site experience
• Previous review

This makes several times that we have ordered tires from Tire Rack.
Great Service

Reason I chose this business:

Fast delivery at fair prices

Date of experience: September 9, 2021

If the tires arrive in the next week or so, I will...
August 22nd, 2020
Verified site experience
• Previous review

If the tires arrive in the next week or so, I will be ecstatic!
Overall, so far so great.

Reason I chose this business:

Fathers recommendation

Date of experience: August 22, 2020

Thumbnail of user salvatoref37
New York
1 review
0 helpful votes
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December 12th, 2021
Verified purchase

Very easy to view and place an order. A good choice of tire brands.

Reason I chose this business:

Reputable Company utilized by many of my associates.

Value
Shipping
Quality

Date of experience: December 12, 2021

Thumbnail of user ashleyr1074
Pennsylvania
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

Amazing website and easy to use. The tires were delivered in less than a week.

Reason I chose this business:

General grabber a/tx

Value
Shipping
Quality

Date of experience: August 19, 2022

Thumbnail of user keitht227
New York
1 review
0 helpful votes
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February 14th, 2021
Verified purchase
• Updated review

Always had a good experience when purchasing from this company

Reason I chose this business:

Quality of services and products

Value
Shipping
Quality

Date of experience: February 14, 2021

Always had a good experience when purchasing from this...
February 6th, 2021
Verified site experience
• Previous review

Always had a good experience when purchasing from this company

Date of experience: February 6, 2021

Thumbnail of user tanyan89
Tennessee
1 review
0 helpful votes
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May 24th, 2022
Verified purchase
• Updated review

My son researched before he recommended your company and tires to me. Ordering was very easy.

Reason I chose this business:

Price and brands were great.

Reason I chose this product:

The tires were what I needed first the weather in the Pacific Northwest.

Value
Shipping
Quality

Date of experience: May 24, 2022

Could make the comparison easier to read
January 25th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Price and brands

Date of experience: January 25, 2022

Thumbnail of user chiquitab22
Washington
1 review
0 helpful votes
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February 27th, 2022
Verified purchase

Easy to ordering process and competitive prices. However there was shipping delays w UPS.

Reason I chose this business:

Recommendation from friend

Value
Shipping
Quality

Date of experience: February 27, 2022

Thumbnail of user lawrenceg321
New York
1 review
0 helpful votes
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September 14th, 2021
Verified purchase
• Updated review

Very good and informative website. Fast free speedy shipping.

Reason I chose this business:

I had 2 brand new tires of the same type. Vandalized in my driveway. Punctured sidewalls. Very dissatisfied with my local Mavis tire. They are claiming these Yokohamas are no longer available. Just had them installed on July 07,2021. I need to replace these tires ASAP. Tires were ordered on a Wednesday night. Arrived Friday Morning. Mounted and balanced Saturday morning, at a local shop.

Reason I chose this product:

Exact replacements for 7 week old tires that were destroyed. Due to criminal activity and trespass. Ongoing police investigation.

Value
Shipping
Quality

Date of experience: September 14, 2021

Very good and informative website
September 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I had 2 brand new tires of the same type. Vandalized in my driveway. Punctured sidewalls. Very dissatisfied with my local Mavis tire. They are claiming these Yokohamas are no longer available. Just had them installed on July 07,2021. I need to replace these tires ASAP.

Date of experience: September 8, 2021

Thumbnail of user steved1709
New York
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

5 star as usual, products I need are always available at reasonable prices.

Reason I chose this business:

Price and availabilty

Value
Shipping
Quality

Date of experience: November 20, 2022

Thumbnail of user richardb4327
New Hampshire
2 reviews
0 helpful votes
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August 16th, 2022
Verified purchase

I buy all my tires from TireRack. Com and have had zero issues

Reason I chose this business:

Price and availability of the products I need.

Value
Shipping
Quality

Date of experience: August 16, 2022

Thumbnail of user ronaldd544
North Carolina
1 review
0 helpful votes
  • Send Message
February 27th, 2022
Verified purchase
• Updated review

Always find a good selection of products at reasonable prices.

Reason I chose this business:

Returning customer

Value
Shipping
Quality

Date of experience: February 27, 2022

Great products and service
December 9th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Returning Customer

Date of experience: December 9, 2021

Thumbnail of user jonr456
Texas
2 reviews
0 helpful votes
  • Send Message
September 14th, 2021
Verified purchase
• Updated review

Website would not allow me to schedule an appointment with the installer.

Good

Reason I chose this business:

Bought from TR before

Reason I chose this product:

OEM tire for the vehicle

Service
Value
Shipping
Quality

Date of experience: September 14, 2021

Website would not allow me to schedule an appt
October 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Bought from TR before

Date of experience: September 8, 2021

Thumbnail of user stevem2145
Illinois
1 review
0 helpful votes
  • Send Message
September 12th, 2021
Verified purchase
• Updated review

Very easy to navigate the website and get things ordered.

Reason I chose this business:

Great prices and great experience

Value
Shipping
Quality

Date of experience: September 12, 2021

Very easy to navigate
September 5th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great prices and great experience

Date of experience: September 5, 2021

Thumbnail of user jaymenb
Tennessee
1 review
0 helpful votes
  • Send Message
February 13th, 2021
Verified purchase
• Updated review

Easy, just some tires that are the same with big price difference

Value
Shipping
Quality

Date of experience: February 13, 2021

Easy, just some tires that are the same with big price...
February 7th, 2021
Verified site experience
• Previous review

Easy, just some tires that are the same with big price difference

Date of experience: February 7, 2021

Thumbnail of user wc76
New York
1 review
0 helpful votes
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March 17th, 2021
Verified purchase

So far it's riding good, I'll update about later when more Ike's are driven.

Reason I chose this business:

Easy shopping

Reason I chose this product:

Great tires

Value
Shipping
Quality

Date of experience: February 13, 2021

Thumbnail of user nicalasa
Oregon
1 review
0 helpful votes
  • Send Message
November 20th, 2022
Verified purchase

Website is user friendly. Shipping was very quick!

Reason I chose this business:

Cheaper than others

Value
Shipping
Quality

Date of experience: November 20, 2022

Thumbnail of user filf1
New York
1 review
0 helpful votes
  • Send Message
March 15th, 2021
Verified purchase

Downside wheel selection was limited. Upside service and speedy delivery.

Reason I chose this business:

Recommend by friends.

Reason I chose this product:

Wheel availability, I selected what I could get! Tires selected from previous experience.

Value
Shipping
Quality

Date of experience: February 11, 2021

Thumbnail of user paulm3612
Indiana
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Easy to follow. Received on time. The service was excellent

Reason I chose this business:

They got stock

Value
Shipping
Quality

Date of experience: May 25, 2022

Thumbnail of user jasonp1199
Connecticut
1 review
0 helpful votes
  • Send Message
September 14th, 2021
Verified purchase

Very easy to find the tires that I need - excellent price, and quick delivery!

Reason I chose this business:

Returning customer

Value
Shipping
Quality

Date of experience: September 14, 2021

Thumbnail of user mandyo26
Alabama
2 reviews
0 helpful votes
  • Send Message
February 27th, 2022
Verified purchase

Easy to navigate website. Good info available about each product.

Reason I chose this business:

Needed new tires at best cost.

Value
Shipping
Quality

Date of experience: February 27, 2022

Thumbnail of user williej207
Mississippi
1 review
0 helpful votes
  • Send Message
November 20th, 2022
Verified purchase

Great! Customer service... Will recommend to others

Reason I chose this business:

Excellent online site for tires

Value
Shipping
Quality

Date of experience: November 20, 2022

Thumbnail of user doreenm199
Maryland
1 review
0 helpful votes
  • Send Message
August 18th, 2022
Verified purchase
• Updated review

Chats were very helpful. Sorry it's not 50 characters.

Reason I chose this business:

Referred by Independent Auto Service

Reason I chose this product:

They were recommendaed.

Value
Shipping
Quality

Date of experience: August 18, 2022

Chats were very helpful
August 12th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Referred by Independent Auto Service

Date of experience: August 12, 2022

Thumbnail of user cherylb1831
Ohio
1 review
0 helpful votes
  • Send Message
November 18th, 2022
Verified purchase

Easy to navigate the website. Great prices. Like that you've provided list of approved installers.

Value
Shipping
Quality

Date of experience: November 18, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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