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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2981
  • Value
    26358
  • Shipping
    26320
  • Quality
    26891

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,865
Neutral
165
Negative
103
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Instant Feedback

470,781 reviews

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How would you rate Tire Rack?

Reviews (37,853)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7876) customer service (1718) web site (409) shopping experience (418)
Thumbnail of user dimitara3
Colorado
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

Excellent service! Affordable prices! Easy and fast!
Thank you!

Reason I chose this business:

Affordable prices!
Excellent service! Easy and fast!
Thank you!

Value
Shipping
Quality

Date of experience: October 14, 2022

Thumbnail of user pauls3394
Pennsylvania
1 review
0 helpful votes
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November 11th, 2021
Verified purchase

I like the reviews and comparisons. This is very helpful.

Reason I chose this business:

Price, free shipping and information.

Value
Shipping
Quality

Date of experience: November 11, 2021

Thumbnail of user crystall313
Maryland
1 review
0 helpful votes
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December 23rd, 2020
Verified purchase

It was very convenient and simple. The tires were delivered in few days.

Date of experience: December 23, 2020

Thumbnail of user michaels9694
Georgia
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

Rapid filtering of tires available for my car and very streamlined on-line payment process.

Reason I chose this business:

I order all of my tires from TIRE RACK because it is the only vendor that allows me to select the specific tire that I need for my car.

Value
Shipping
Quality

Date of experience: October 17, 2022

Thumbnail of user derikp3
New York
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase
• Updated review

Very easy, and helpful information available. Satisfied customer!

Reason I chose this business:

My Father in law told me about it.

Reason I chose this product:

They were what I was looking for.

Value
Shipping
Quality

Date of experience: August 3, 2021

Very easy, and helpful information available
July 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

My Father in law told me about it.

Date of experience: July 28, 2021

Thumbnail of user vincentf131
New York
1 review
0 helpful votes
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November 11th, 2021
Verified purchase
• Updated review

Very easy to get my the tires and it was a little pricey sadly

Value
Shipping
Quality

Date of experience: November 11, 2021

Tire order
July 28th, 2021
Verified purchase
• Previous review

It was quick and easy and good tires very happy with the price

Value
Shipping
Quality

Date of experience: July 28, 2021

It was quick and easy
July 22nd, 2021
Verified site experience
• Previous review

Date of experience: July 22, 2021

Thumbnail of user johnc8192
Pennsylvania
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

Very easy, however didn't have all of vehicle's information

Reason I chose this business:

Word of mouth

Value
Shipping
Quality

Date of experience: April 21, 2022

Thumbnail of user jamesm6640
Virginia
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

Excellent service and experience on our tire order, will definitely buy from them again

Reason I chose this business:

You had the tires I need

Value
Shipping
Quality

Date of experience: April 21, 2022

Thumbnail of user danielb1479
Florida
1 review
0 helpful votes
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December 23rd, 2020
Verified purchase

Fast delivery. The tires were delivered faster than I expected.

Date of experience: December 23, 2020

Thumbnail of user nathanielr130
Tennessee
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

Cool beans and wet chili when it came to selecting tires

Value
Shipping
Quality

Date of experience: October 14, 2022

Thumbnail of user morganr145
New Mexico
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase

It was great service and fast. I got the order within 2 days.

Reason I chose this business:

I have ordered from you guys before.

Reason I chose this product:

I needed new tires.

Value
Shipping
Quality

Date of experience: August 3, 2021

Thumbnail of user justing410
California
1 review
0 helpful votes
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August 4th, 2021
Verified purchase
• Updated review

Always a fair price on great products. Fast shipping. Excellent customer support.

Reason I chose this business:

See above. Product line. Prices. Service.

Reason I chose this product:

Koni dampers. Always a good choice.

Value
Shipping
Quality

Date of experience: August 4, 2021

Always a fair price on great products
July 29th, 2021
Verified site experience
• Previous review

Date of experience: July 29, 2021

Thumbnail of user oleksiii3
New York
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase
• Updated review

Your website is not mobile-friendly. I found detailed description of the product.

Reason I chose this business:

Found it online. The website has good description of the tires.

Reason I chose this product:

It's fits my requirements the best.

Value
Shipping
Quality

Date of experience: April 21, 2022

Your website is not mobile-friendly
April 15th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Found it online. The website has good description of the tires.

Date of experience: April 15, 2022

Thumbnail of user avat36
Illinois
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

First time using Tire Rack, and they were everything that was recommended by my friend.

Reason I chose this business:

Friend's referral

Reason I chose this product:

Factory tires were this brand

Value
Shipping
Quality

Date of experience: August 4, 2021

Thumbnail of user ericp1151
New York
1 review
0 helpful votes
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January 24th, 2022
Verified purchase

Your site works well, thanks! Easy to use, with helpful articles and accessible specifications.

Reason I chose this business:

Well-organized website, competive prices, informative articles, enthusiastic staff, prior good experiences.

Value
Shipping
Quality

Date of experience: January 24, 2022

Thumbnail of user happyh22
Missouri
1 review
0 helpful votes
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December 23rd, 2020
Verified purchase

The experience was great! My car is riding smooth!

Date of experience: December 23, 2020

Thumbnail of user josephf729
Maryland
1 review
0 helpful votes
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December 23rd, 2020
Verified purchase

Very fast and easy no hassle a++++ will always do business there

Date of experience: December 23, 2020

Thumbnail of user rafaelm261
Illinois
1 review
0 helpful votes
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January 23rd, 2022
Verified purchase

Easy and fast! There is nothing that could be done better.

Reason I chose this business:

Just the best ( also thanks for letting WCMC use your facility in Indiana for autocross!

Value
Shipping
Quality

Date of experience: January 23, 2022

Thumbnail of user raym393
Pennsylvania
1 review
0 helpful votes
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December 23rd, 2020
Verified purchase

Received my cooper tires ahead of schedule, experience has been great

Date of experience: December 23, 2020

Thumbnail of user kennethu112
Pennsylvania
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

Very pleased with the price, brand and design of my new tires! Thank you Tire Rack!

Value
Shipping
Quality

Date of experience: April 13, 2023

Thumbnail of user aliciat169
Maryland
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase

Great! Easy.to order. Fact delivery. Good product. Would recommend to others.

Service
Value
Shipping
Quality

Date of experience: August 3, 2021

Thumbnail of user jodeef6
North Dakota
1 review
0 helpful votes
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July 12th, 2022
Verified purchase

It was a smooth process and quick delivery. Very satisfied!

Value
Shipping
Quality

Date of experience: July 12, 2022

Thumbnail of user williaml1320
Illinois
1 review
0 helpful votes
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October 6th, 2022
Verified purchase
• Updated review

I have been doing business with Tire Rack for decades. You just keep getting better

Reason I chose this business:

Road hazard tire replacement.

Value
Shipping
Quality

Date of experience: October 6, 2022

The site, selection, information is fantastic but the...
December 17th, 2021
Verified site experience
• Previous review

The site, selection, information is fantastic but the check out is tedious. -1 for the checkout

Reason I chose this business:

I have been buying tires only from TR for more than 15 yrs.

Date of experience: December 17, 2021

Your website allows search and order as guest then...
February 20th, 2021
Verified site experience
• Previous review

Your website allows search and order as guest then allowed login and password change without having to re-enter the order. Great!

Reason I chose this business:

I always buy tires from Tire Rack, for decades actually. I would not go anywhere else.

Date of experience: February 20, 2021

Thumbnail of user scotts3501
Maryland
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Very easy to use this website and find a quality installer.

Reason I chose this business:

Seen ads in my car magazines for as long as I can remember--had to give you a try.

Value
Shipping
Quality

Date of experience: April 5, 2023

Thumbnail of user jonathany284
New York
1 review
0 helpful votes
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December 30th, 2022
Verified purchase

So good, Satisfied with the system.
Fast delivery.

Reason I chose this business:

You provide of all not tire only but additional connections such as an installer.

Value
Shipping
Quality

Date of experience: December 30, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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