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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2981
  • Value
    26358
  • Shipping
    26320
  • Quality
    26891

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,865
Neutral
165
Negative
103
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Instant Feedback

470,781 reviews

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How would you rate Tire Rack?

Reviews (37,853)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7876) customer service (1718) web site (409) shopping experience (418)
Thumbnail of user anthonym2092
Michigan
1 review
0 helpful votes
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July 6th, 2022
Verified purchase
• Updated review

Very quick and efficient service. I got my order as promised

Value
Shipping
Quality

Date of experience: July 6, 2022

Excellent job and on point
May 29th, 2022
Verified purchase
• Previous review

Amongst the best of all time online shopping.No hidding agenda

Reason I chose this business:

Great service as always

Service
Value
Shipping
Quality

Date of experience: May 29, 2022

Excellent job and on point
February 12th, 2022
Verified purchase
• Previous review

Everything was great and the products are exceptional

Reason I chose this business:

Through affirm recommendation

Value
Shipping
Quality

Date of experience: February 12, 2022

Thumbnail of user eduardg19
California
1 review
0 helpful votes
  • Send Message
April 11th, 2022
Verified purchase
• Updated review

Easy system! Would recommend to whomever I know, haven't disappointed me yet.

Reason I chose this business:

Its my 4th or 5th time buying tires here

Value
Shipping
Quality

Date of experience: April 11, 2022

Love shopping here
June 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Not.my first purchase

Date of experience: June 14, 2021

Thumbnail of user romainee3
Michigan
1 review
0 helpful votes
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October 6th, 2022
Verified purchase

Easy and helpful! Needed tired asap tirerack made it happen.

Reason I chose this business:

Had size tire I needed

Value
Shipping
Quality

Date of experience: October 6, 2022

Thumbnail of user scottk1155
Minnesota
1 review
0 helpful votes
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December 13th, 2020
Verified purchase

Ordering was straightforward and pickup went quickly.

Reason I chose this business:

Previous experience and wide selection.

Reason I chose this product:

Needed new tires.

Service
Value
Shipping
Quality

Date of experience: December 13, 2020

Thumbnail of user pratikr8
New Jersey
1 review
0 helpful votes
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November 4th, 2021
Verified purchase

Quick services and what I was looking found immediately on website.!

Value
Shipping
Quality

Date of experience: November 4, 2021

Thumbnail of user leeh825
Canada
1 review
0 helpful votes
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October 6th, 2022
Verified purchase
• Updated review

My go to tire place. Love the saved order feature.

Reason I chose this business:

Satisfied repeat customer.

Service
Value
Shipping
Quality

Date of experience: October 6, 2022

Always a pleasure
September 30th, 2022
Verified site experience
• Previous review

Always a pleasure. Love the saved order feature.

Reason I chose this business:

Satisfied repeat customer.

Date of experience: September 30, 2022

Thumbnail of user danielc2735
California
1 review
0 helpful votes
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November 4th, 2021
Verified purchase

Excellent stuff, great price and customer service!

Reason I chose this business:

Repeat customers

Value
Shipping
Quality

Date of experience: November 4, 2021

Thumbnail of user miguelr298
New York
1 review
0 helpful votes
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October 6th, 2022
Verified purchase
• Updated review

Shopping was terrific, easy and the service provided is top-notch.

Reason I chose this business:

I always purchase all my tires from Tire Rack. Needed to purchase a replacement tire, because one of the previous tire purchased from you began to have a bubble on the tire wall.

Service
Value
Shipping
Quality

Date of experience: October 6, 2022

Michelin Crossclimate2 215/45R-17
October 12th, 2021
Verified purchase
• Previous review

I did notice that within 2 days of purchasing the above mentioned the price on the tires had gone down from $171.99 to $159.99. A $12.00/tire difference. When you add the difference in the tax applied I paid $52.27 more, substantial difference.
NOT FAIR!

Reason I chose this business:

Rebate, believed I would be getting the best price.

Reason I chose this product:

Tire Rack best pick for my car.

Value
Shipping
Quality

Date of experience: September 12, 2021

It's ok
October 6th, 2021
Verified site experience
• Previous review

It's ok. I did notice that within a week the price on the tires had gone up.

Date of experience: September 6, 2021

Thumbnail of user noelc122
Iowa
1 review
0 helpful votes
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April 10th, 2022
Verified purchase

Super quick delivery. Will use them again. Good price.

Reason I chose this business:

Previously used

Value
Shipping
Quality

Date of experience: April 10, 2022

Thumbnail of user neroc3
Maryland
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Simple and effective, great selection of tires in their inventory.

Reason I chose this business:

Affordable tires

Value
Shipping
Quality

Date of experience: October 4, 2022

Thumbnail of user michaelr3900
Washington
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Overall great just had a few hiccups with the scheduling portion

Reason I chose this business:

Ease of use & best price

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user lotariog
Washington
1 review
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase

Great service thanks it was excellent. Will shop again

Value
Shipping
Quality

Date of experience: October 6, 2022

Thumbnail of user joshs642
California
1 review
0 helpful votes
  • Send Message
December 29th, 2022
Verified purchase
• Updated review

Super Easy... :) , Competitive prices and selection.

Reason I chose this business:

Returned customer.

Value
Shipping
Quality

Date of experience: December 29, 2022

I always get tires from you guys. Awesome as always
December 26th, 2021
Verified purchase
• Previous review

Super easy to place an order.

Thank you Tire Rack.

Reason I chose this business:

Convenient Selections, Price.

Value
Shipping
Quality

Date of experience: December 26, 2021

Thumbnail of user steveny321
New Hampshire
1 review
0 helpful votes
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November 4th, 2021
Verified purchase

Very good experience although still waiting on pending warranty decision for impact damage.

Reason I chose this business:

Previous satisfaction with purchase

Service
Value
Shipping
Quality

Date of experience: November 4, 2021

Thumbnail of user victorc794
New York
1 review
0 helpful votes
  • Send Message
September 27th, 2023
Verified purchase

Great overall transition. Timely delivery. No issues with product.

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: September 27, 2023

Thumbnail of user rickl182
Texas
1 review
0 helpful votes
  • Send Message
January 11th, 2022
Verified purchase
• Updated review

I have always had a good experience on the tire rack site.

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: January 11, 2022

Easy
September 19th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Used in the past very satisfied

Reason I chose this product:

Have always had great experience with Michelins

Date of experience: September 19, 2019

Thumbnail of user philliph345
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Gus on the chat was a great help in getting my order rushed out

Reason I chose this business:

Only place that had the tire I needed

Value
Shipping
Quality

Date of experience: July 1, 2022

Thumbnail of user ronaldg624
New Jersey
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

No issues with order. Arrived on time. Will buy again when necessary.

Reason I chose this business:

Bought here before

Value
Shipping
Quality

Date of experience: June 30, 2022

Thumbnail of user jasonc2340
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 26th, 2022
Verified purchase

Great tire consultation and timely delivery. Will utilize again.

Reason I chose this business:

Word of mouth

Value
Shipping
Quality

Date of experience: December 26, 2022

Thumbnail of user morganm371
Montana
1 review
0 helpful votes
  • Send Message
April 5th, 2022
Verified purchase

Easy to navigate website. Very informative. Great product info.

Reason I chose this business:

Bought from before

Value
Shipping
Quality

Date of experience: April 5, 2022

Thumbnail of user thomasm924
Maryland
1 review
0 helpful votes
  • Send Message
October 27th, 2021
Verified purchase
• Updated review

It was easy to find the tires I wanted and check out.

Reason I chose this business:

Great service and high quality tires

Value
Shipping
Quality

Date of experience: October 27, 2021

Quick
October 4th, 2019
Verified site experience
• Previous review

Quick. Easy. Accurate

Reason I chose this business:

Price, freee shipping and free Road Hazzard

Date of experience: October 4, 2019

Thumbnail of user traceyj149
Arkansas
1 review
0 helpful votes
  • Send Message
October 29th, 2021
Verified purchase

First time shopping Tire Rack, website was easy to use and videos were very helpful.

Reason I chose this business:

Recommended by neighbors

Value
Shipping
Quality

Date of experience: October 29, 2021

Thumbnail of user joshuaf167
Kentucky
1 review
0 helpful votes
  • Send Message
October 28th, 2021
Verified purchase
• Updated review

Always easy to find tires that others tell you are not available

Reason I chose this business:

Return customer

Value
Shipping
Quality

Date of experience: October 28, 2021

Always easy to order through you guys, Thanks!
October 15th, 2019
Verified site experience
• Previous review

Always easy to order through you guys,
Thanks!

Reason I chose this business:

Hit a pothole in Cali blew the sidewalk

Date of experience: October 15, 2019

Thumbnail of user edwardn307
Maine
1 review
0 helpful votes
  • Send Message
September 30th, 2022
Verified purchase

Excellent service with timely shipping and deliver

Reason I chose this business:

Best prices

Value
Shipping
Quality

Date of experience: September 30, 2022

Thumbnail of user wannf
Georgia
1 review
0 helpful votes
  • Send Message
October 28th, 2021
Verified purchase
• Updated review

Its online, not much to judge from, everything went as scheduled.

Reason I chose this business:

I have used tirerack in the past.

Service
Value
Shipping
Quality

Date of experience: October 28, 2021

Always a good experience
January 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Been a customer for many years.

Date of experience: January 6, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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