• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26344
  • Shipping
    26306
  • Quality
    26877

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,645
Neutral
165
Negative
99
View ratings trends

Instant Feedback

470,453 reviews

77
See all photos
How would you rate Tire Rack?

Reviews (37,627)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7876) customer service (1718) web site (409) shopping experience (418)
Thumbnail of user lisled
Massachusetts
1 review
0 helpful votes
  • Send Message
December 24th, 2020
Verified purchase

I was pleased with my order, as always.
Loved the follow up calls.

Date of experience: December 24, 2020

Thumbnail of user paulw1637
California
1 review
0 helpful votes
  • Send Message
August 5th, 2021
Verified purchase
• Updated review

Thank you for your help. I received the order right on schedule.

Reason I chose this product:

Because I needed them?

Value
Quality

Date of experience: August 5, 2021

Thank you for your help
July 30th, 2021
Verified site experience
• Previous review

Date of experience: July 30, 2021

Thumbnail of user johng4849
Ohio
1 review
0 helpful votes
  • Send Message
April 22nd, 2022
Verified purchase

Good overall prices for tires. Rebates definitely helped.

Reason I chose this business:

Looking for best price.

Value
Shipping
Quality

Date of experience: April 22, 2022

Thumbnail of user teresao157
Ohio
1 review
0 helpful votes
  • Send Message
November 13th, 2021
Verified purchase

Have ordered from Tire Rack in the past. First online experience simple and quick!

Value
Shipping
Quality

Date of experience: November 13, 2021

Thumbnail of user michaelb5428
North Carolina
1 review
0 helpful votes
  • Send Message
December 22nd, 2020
Verified purchase

This is the fifth set of tires I have ordered from Tire Rack... excellent experience, as always!

Date of experience: December 22, 2020

Thumbnail of user larrys1278
Michigan
1 review
0 helpful votes
  • Send Message
November 11th, 2021
Verified purchase

Great selection of winter tires and wheels at reasonable prices.

Reason I chose this business:

I have had good experience buying winter tire packages from Tire Rack twice in the past and don't trust local tire dealers.

Value
Shipping
Quality

Date of experience: November 11, 2021

Thumbnail of user williamt1709
Nevada
1 review
0 helpful votes
  • Send Message
April 22nd, 2022
Verified purchase
• Updated review

Excellent coordination and well laid out web site. Everything went so smooth.

Reason I chose this business:

Price and a

Value
Shipping
Quality

Date of experience: April 22, 2022

Tires
March 11th, 2022
Verified purchase
• Previous review

Quick and easy to order. Tire selection was easyl It was a pleasurable experience.

Reason I chose this business:

Searched for Bridgestone and Tire Rack was at the top of the list.

Value
Shipping
Quality

Date of experience: March 11, 2022

Thumbnail of user johnk3704
Michigan
1 review
0 helpful votes
  • Send Message
January 24th, 2022
Verified purchase

I only buy my tires from TireRack. Fantastic selection, great prices and super fast shipping

Reason I chose this business:

I buy all of my tires thru tirerack

Value
Shipping
Quality

Date of experience: January 24, 2022

Thumbnail of user stevenr1143
Maryland
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase

Smooth, easy, quick…amazing experience. I will always come back…

Ordered the wrong tires…got switched to the right ones, no hassle and easy.

Reason I chose this business:

Best recommendations

Reason I chose this product:

Great tires, great price

Service
Value
Shipping
Quality

Date of experience: August 3, 2021

Thumbnail of user richardd474
North Carolina
2 reviews
1 helpful vote
  • Send Message
October 17th, 2022
Verified purchase
• Updated review

Never had an issue getting tires here. Fast shipping and easy to shop.

Reason I chose this business:

Been using for years

Value
Shipping
Quality

Date of experience: October 17, 2022

This tire didn't come up as recommended even though...
October 24th, 2021
Verified site experience
• Previous review

This tire didn't come up as recommended even though it's what you've sold me for years for this vehicle.

Reason I chose this business:

It's what I've used for years.

Date of experience: October 24, 2021

Thumbnail of user traceyh320
Kentucky
1 review
0 helpful votes
  • Send Message
January 26th, 2022
Verified purchase

Easy search and order placement. Liked having the option of shipping to a local installer

Reason I chose this business:

Pricing and availability

Value
Shipping
Quality

Date of experience: January 26, 2022

Thumbnail of user davids9591
New York
1 review
0 helpful votes
  • Send Message
January 7th, 2023
Verified purchase

I have been dealing with you guys, and love Tirerack, thanks again.

Reason I chose this business:

Good service plus price too

Value
Shipping
Quality

Date of experience: January 7, 2023

Thumbnail of user deani33
Florida
1 review
0 helpful votes
  • Send Message
July 14th, 2022
Verified purchase

Easy ordering and test results from tire rack on product

Reason I chose this business:

Ordered before

Value
Shipping
Quality

Date of experience: July 14, 2022

Thumbnail of user thomasd1411
Illinois
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase

Seamless, totally online, very smooth and reliable

Value
Shipping
Quality

Date of experience: August 3, 2021

Thumbnail of user josephb1310
Alaska
1 review
0 helpful votes
  • Send Message
December 23rd, 2020
Verified purchase

It may be only my second order, but this company is for customer commitment. A+++++

Date of experience: December 23, 2020

Thumbnail of user sheilak242
New Mexico
1 review
0 helpful votes
  • Send Message
April 21st, 2022
Verified purchase

Easy user-friendly website. Good price. Fast delivery.

Reason I chose this business:

Internet search for tires in NV. Cooper. Easy user interface.

Value
Shipping
Quality

Date of experience: April 21, 2022

Thumbnail of user am821
Florida
1 review
0 helpful votes
  • Send Message
December 23rd, 2020
Verified purchase

The FedEx tracking sucked, but they were delivered promptly. Excellent work

Date of experience: December 23, 2020

Thumbnail of user ferg6
New Jersey
1 review
0 helpful votes
  • Send Message
April 21st, 2022
Verified purchase

Looking for oem tires i found them at reasonable price

Reason I chose this business:

You had my tires

Value
Shipping
Quality

Date of experience: April 21, 2022

Thumbnail of user michaels6596
Texas
1 review
0 helpful votes
  • Send Message
October 17th, 2022
Verified purchase
• Updated review

Gus on chat line very knowledgeable and helpful. Helped me choose correct fitting products

Reason I chose this business:

Prior experience

Value
Shipping
Quality

Date of experience: October 17, 2022

Effortless
June 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Convenience, pricing

Date of experience: June 16, 2021

Thumbnail of user stevend867
Illinois
1 review
0 helpful votes
  • Send Message
December 24th, 2020
Verified purchase

One tire has a cut down the side wall wheel itself is fine

Date of experience: December 24, 2020

Thumbnail of user edwardm867
Virginia
1 review
0 helpful votes
  • Send Message
November 11th, 2021
Verified purchase
• Updated review

Easy ordering on website. Fast delivery. Priced right.

Reason I chose this business:

Prior orders

Value
Shipping
Quality

Date of experience: November 11, 2021

Shopping online made easy
October 8th, 2021
Verified purchase
• Previous review

Tire Rack's website easy to maneuver. You can see ratings for tires and compare prices.

Reason I chose this business:

Purchased tires before from Tire Rack.

Value
Shipping
Quality

Date of experience: October 8, 2021

Tires in stock, no hassle ordering
March 15th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Best price and availability.

Date of experience: March 15, 2021

Thumbnail of user frankm1481
New Jersey
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase
• Updated review

Always buy from Tire Rack. Great prices and customer service

Value
Shipping
Quality

Date of experience: August 3, 2021

Always buy from Tire Rack
July 28th, 2021
Verified site experience
• Previous review

Always buy from Tire Rack. Great prices and customer service

Date of experience: July 28, 2021

Thumbnail of user anatoliyk8
Maryland
1 review
0 helpful votes
  • Send Message
December 24th, 2020
Verified purchase

I make order from tire rack. Get delivery an next day. Excellent service. Thank you.

Date of experience: December 24, 2020

Thumbnail of user jeyp
Texas
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase
• Updated review

Ordered and arrived the next day - great experience!

Reason I chose this business:

Had exactly what I wanted

Reason I chose this product:

OEM replacement

Value
Shipping
Quality

Date of experience: August 3, 2021

Great availability, easy to order
September 7th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Had exactly what I wanted

Date of experience: September 7, 2020

Thumbnail of user lauries553
Maryland
2 reviews
0 helpful votes
  • Send Message
January 26th, 2022
Verified purchase

Probably the absolute BEST service i have received! Quick, easy, awesome installer!

Reason I chose this business:

Referred by former customer

Value
Shipping
Quality

Date of experience: January 26, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?