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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,626 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26342
  • Shipping
    26304
  • Quality
    26875

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,644
Neutral
165
Negative
99
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470,454 reviews

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How would you rate Tire Rack?

Reviews (37,626)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7876) customer service (1718) web site (409) shopping experience (418)
Thumbnail of user raula248
California
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Lots of choices and plenty information! Prices were good also!

Reason I chose this business:

You'll have the tires I needed!

Value
Shipping
Quality

Date of experience: May 29, 2022

Thumbnail of user kennethb1064
Pennsylvania
1 review
0 helpful votes
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December 9th, 2021
Verified purchase
• Updated review

Easy to order and schedule installation. The entire process was very stress free.

Reason I chose this business:

They have what I want

Value
Shipping
Quality

Date of experience: December 9, 2021

Easy to order and schedule install
December 3rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

They have what I want

Date of experience: December 3, 2021

Thumbnail of user davidw3721
New York
1 review
0 helpful votes
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December 10th, 2021
Verified purchase
• Updated review

Fast and easy access for process. Can find the same product I have previously purchase.

Reason I chose this business:

I have been TireRack customer for a long time.

Value
Shipping
Quality

Date of experience: December 10, 2021

Simple and easy process for purchasing
December 5th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Brakes and Rotors

Date of experience: December 5, 2021

Quick and easy process from TireRack
April 12th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I need new tires.

Date of experience: April 12, 2021

Thumbnail of user darylm135
Florida
1 review
0 helpful votes
  • Send Message
October 10th, 2022
Verified purchase

User friendly. Very easy to find the tires I needed.

Reason I chose this business:

I have used Tire Rack several times before. Very happy with the tires and service.

Value
Shipping
Quality

Date of experience: October 10, 2022

Thumbnail of user charlesw1427
Texas
1 review
0 helpful votes
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December 10th, 2021
Verified purchase

Quick. Easy. Plenty of info to help make a purchase.

Value
Shipping
Quality

Date of experience: December 10, 2021

Thumbnail of user colel52
Alabama
1 review
0 helpful votes
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December 9th, 2021
Verified purchase

Magnificently well put together organization. Would be pleased to order from y'all again

Reason I chose this business:

It’s awesome

Value
Shipping
Quality

Date of experience: December 9, 2021

Thumbnail of user ronaldc1039
Wisconsin
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

No problems with Tire Rack - all good - like them.

Reason I chose this business:

Used in the past.

Value
Shipping
Quality

Date of experience: October 10, 2022

Thumbnail of user joshuak510
South Carolina
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

Reliable site fast delivery. Product as advertised

Reason I chose this business:

Simple process

Value
Shipping
Quality

Date of experience: October 18, 2022

Thumbnail of user reginalds100
Indiana
1 review
0 helpful votes
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December 9th, 2021
Verified purchase

My shopping experience, was great! First time ordering online for tires.

Reason I chose this business:

Trying something different.

Value
Shipping
Quality

Date of experience: December 9, 2021

Thumbnail of user michaela3956
Rhode Island
2 reviews
0 helpful votes
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May 28th, 2022
Verified purchase

Nice website. Easy-to-use. Found what I wanted and placed my order quite easily.

Reason I chose this business:

Reputation.

Value
Shipping
Quality

Date of experience: May 28, 2022

Thumbnail of user ericf1183
Pennsylvania
1 review
0 helpful votes
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September 25th, 2022
Verified purchase

Easy to navigate website and find reviews on products I am looking for.

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: September 25, 2022

Thumbnail of user nadinej35
California
1 review
0 helpful votes
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September 18th, 2022
Verified purchase
• Updated review

Easy to find my previous tires for re-order, and shipping time is fast. Great service!

Reason I chose this business:

Previous purchase alongside included warranties

Value
Shipping
Quality

Date of experience: September 18, 2022

Easy to find my previous tires via order history
September 12th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Previous purchase alongside included warranties

Date of experience: September 12, 2022

Enjoyed the tire guide to find the best tires for me
May 22nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Word of mouth

Date of experience: May 22, 2021

Thumbnail of user williamd2009
New York
1 review
0 helpful votes
  • Send Message
December 8th, 2021
Verified purchase
• Updated review

Very efficient, Great customer service- helped picking out the best/correct tire for me.

Reason I chose this business:

You're the best tire company! No need to go anywhere else

Service
Value
Shipping
Quality

Date of experience: December 8, 2021

Quick, easy, informative
March 19th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great selection, price

Date of experience: March 19, 2021

Thumbnail of user mikeh2023
Oregon
1 review
0 helpful votes
  • Send Message
December 8th, 2021
Verified purchase

Quick and easy, arrived before they were supposed to, good tires, as advertised.

Reason I chose this business:

You had the tires I needed

Value
Shipping
Quality

Date of experience: December 8, 2021

Thumbnail of user franka729
California
1 review
0 helpful votes
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December 9th, 2021
Verified purchase

Great transaction with responsible and caring sellers

Reason I chose this business:

Good prices

Value
Shipping
Quality

Date of experience: December 9, 2021

Thumbnail of user robertd3215
Philippines
1 review
0 helpful votes
  • Send Message
December 9th, 2021
Verified purchase

Excellent, fast and easy... Thank You

Bob de la cruz….

Reason I chose this business:

I'm familiar with Tire Rack when ordering via online and by shipping.

Value
Shipping
Quality

Date of experience: December 9, 2021

Thumbnail of user kathleens1595
Missouri
1 review
0 helpful votes
  • Send Message
December 9th, 2021
Verified purchase

Andrew was very helpful. Answered all questions and made suggestions.

Reason I chose this business:

Simple and easy

Service
Value
Shipping
Quality

Date of experience: December 9, 2021

Thumbnail of user scottg1317
Massachusetts
1 review
0 helpful votes
  • Send Message
December 9th, 2021
Verified purchase
• Updated review

Easy to use website. Tires were delivered in 12 hours, two days earlier than expected.

Reason I chose this business:

Past customer.

Reason I chose this product:

I liked the look and fit.

Value
Shipping
Quality

Date of experience: December 9, 2021

Easy to use website
December 3rd, 2021
Verified site experience
• Previous review

Date of experience: December 3, 2021

Thumbnail of user williams5403
Texas
1 review
0 helpful votes
  • Send Message
September 24th, 2022
Verified purchase

I will visit this site again! The process was Painless!

Value
Shipping
Quality

Date of experience: September 24, 2022

Thumbnail of user williamm3526
Wisconsin
1 review
0 helpful votes
  • Send Message
December 9th, 2021
Verified purchase

Have used Tire Rack many times. Always great! Often recommended. Never disappointed.

Reason I chose this business:

Past experience.

Value
Shipping
Quality

Date of experience: December 9, 2021

Thumbnail of user sidneyc71
Virginia
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase
• Updated review

Good experience, quick and quality products will use again

Reason I chose this product:

Good rating

Value
Shipping
Quality

Date of experience: May 26, 2022

Good experience
May 20th, 2022
Verified site experience
• Previous review

Date of experience: May 20, 2022

Thumbnail of user jk889
Virginia
1 review
0 helpful votes
  • Send Message
September 15th, 2022
Verified purchase

Fast and efficient. On-line order history is very valuable.

Reason I chose this business:

Only place to buy tires.

Service
Value
Shipping
Quality

Date of experience: September 15, 2022

Thumbnail of user charless2170
Florida
1 review
0 helpful votes
  • Send Message
December 9th, 2021
Verified purchase

Good website. And prompt as-promised delivery! Shipped from Nevada to florida.

Reason I chose this business:

The tires I wanted weren't in stock with my dealer - so I am shipping to my dealer so he can install and make some money, too. Straight shooter who always treated me right.

Value
Shipping
Quality

Date of experience: December 9, 2021

Thumbnail of user tendayik
Maryland
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Love that you have a picture of the car so you're not hinting around on how it's going to look.

Value
Shipping
Quality

Date of experience: May 26, 2022

Thumbnail of user jimc1320
Wisconsin
1 review
0 helpful votes
  • Send Message
December 8th, 2021
Verified purchase
• Updated review

Overall very good. I do recall more research told in the past.

Reason I chose this business:

Choice and price.

Reason I chose this product:

Reviews and test results.

Value
Shipping
Quality

Date of experience: December 8, 2021

I recall more search and comparison tools in the past
December 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Choice and price.

Date of experience: December 2, 2021

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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