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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,626 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26342
  • Shipping
    26304
  • Quality
    26875

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,644
Neutral
165
Negative
99
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Instant Feedback

470,454 reviews

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How would you rate Tire Rack?

Reviews (37,626)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7876) customer service (1718) web site (409) shopping experience (418)
Thumbnail of user jeffreyj183
Arizona
1 review
0 helpful votes
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July 29th, 2021
Verified purchase
• Updated review

Excellent experience from start to finish in my opinion.

Reason I chose this business:

I was a previous customer and was satisfied with the order process and the previous product quality.

Reason I chose this product:

Reasonable cost compared to the product rating versus similar but higher priced tires.

Value
Shipping
Quality

Date of experience: July 29, 2021

Great user interface
May 10th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Previous customer.

Date of experience: May 10, 2020

Thumbnail of user donaldt794
Connecticut
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

Easy access and fast delivery & a perfect match to my other tires

Reason I chose this business:

Cause you are the only one that had this tire available.

Value
Shipping
Quality

Date of experience: November 14, 2021

Thumbnail of user dorac67
Pennsylvania
1 review
0 helpful votes
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November 16th, 2021
Verified purchase

Great customer service the process went smoothly and quickly!

Reason I chose this business:

My son uses you and my mechanic recommended you

Value
Shipping
Quality

Date of experience: November 16, 2021

Thumbnail of user braulior6
Florida
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

Best price on my oem tires but they Tirerack makes money when shopping go an installer. Not good!

Quality

Date of experience: April 30, 2022

Thumbnail of user gregoryt325
New York
1 review
0 helpful votes
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April 27th, 2022
Verified purchase
• Updated review

Good, easy, and not overwhelming. The website is intuitive.

Reason I chose this business:

Previous experiences

Value
Shipping
Quality

Date of experience: April 27, 2022

Good, easy, and not overwhelming
April 21st, 2022
Verified site experience
• Previous review
Reason I chose this business:

Previous experiences

Date of experience: April 21, 2022

Thumbnail of user ashleyh534
New York
1 review
0 helpful votes
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April 7th, 2022
Verified purchase
• Updated review

Great service always fast shipping and good communication

Value
Shipping
Quality

Date of experience: April 7, 2022

Lots of info...
May 12th, 2020
Verified site experience
• Previous review

Lots of info... maybe to much lol

Date of experience: May 12, 2020

Thumbnail of user juanp605
Florida
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Easy process, great prices and a convenient shopping experience.

Reason I chose this business:

Convenience

Service
Value
Shipping
Quality

Date of experience: December 7, 2022

Thumbnail of user lawh5
North Carolina
1 review
0 helpful votes
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October 25th, 2021
Verified purchase

Easy shopping experience, tires came quick to the local installer.

Reason I chose this business:

Not able to find the tires locally

Service
Value
Shipping
Quality

Date of experience: October 25, 2021

Thumbnail of user martyk72
Colorado
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

Website was easy navigate, it had my vehicles tire size and many tires to choose.

Reason I chose this business:

Competitive Price, I chose the pick up at warehouse option to save on shipping charges.

Service
Value
Shipping
Quality

Date of experience: October 27, 2021

Thumbnail of user robertf792
Colorado
1 review
0 helpful votes
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April 14th, 2022
Verified purchase
• Updated review

Everything worked as it should. Delivery was actually 2 days early; much appreciated.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: April 14, 2022

Easy to do
December 6th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Prev customer

Date of experience: December 6, 2019

Thumbnail of user phillipf76
Rhode Island
1 review
0 helpful votes
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October 26th, 2021
Verified purchase
• Updated review

The site has a tremendous amount of helpful information and purchase/shipping options are great.

Reason I chose this business:

Product selection first, price second, installer recommendation third.

Value
Shipping
Quality

Date of experience: October 26, 2021

Absolutely the easiest way to buy tires
March 5th, 2021
Verified site experience
• Previous review

Absolutely the easiest way to buy tires. The site has great information, is easy to navigate, and the ship to installer option is great.

Reason I chose this business:

Recommendation of installer.

Date of experience: March 5, 2021

Thumbnail of user kevinc2167
Massachusetts
1 review
0 helpful votes
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April 6th, 2022
Verified purchase

Smooth shopping experience with great filters to help you find what your looking for.

Reason I chose this business:

Past purchases

Value
Shipping
Quality

Date of experience: April 6, 2022

Thumbnail of user frankm800
New York
2 reviews
0 helpful votes
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April 14th, 2022
Verified purchase
• Updated review

Always great pricing! Many choices for my driving needs.

Reason I chose this business:

Very good past experiences!

Value
Shipping
Quality

Date of experience: April 14, 2022

Tire Rack always satisfies my needs for wheels and...
January 21st, 2020
Verified site experience
• Previous review

Tire Rack always satisfies my needs for wheels and tires.

Reason I chose this business:

Great past experiences!

Date of experience: January 21, 2020

Thumbnail of user jamesl2680
Maryland
2 reviews
0 helpful votes
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October 26th, 2021
Verified purchase

Great on line experience.
Gill was most helpful in selecting tire.

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: October 26, 2021

Thumbnail of user donnaf1070
Wisconsin
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

Super easy. Definitely recommend. Literally took me 15 minutes!

Reason I chose this business:

Easy to compare tires and availability

Value
Shipping
Quality

Date of experience: October 27, 2021

Thumbnail of user abelm78
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 26th, 2021
Verified purchase

It was fast and easy. There is a lot of options to pick from.

Reason I chose this business:

Good prices

Value
Shipping
Quality

Date of experience: October 26, 2021

Thumbnail of user donaldw829
Tennessee
1 review
0 helpful votes
  • Send Message
April 6th, 2022
Verified purchase

Easy and quick! Like the fact you can shop to a recommended or local installer.

Reason I chose this business:

Previous experience.

Value
Shipping
Quality

Date of experience: April 6, 2022

Thumbnail of user michaelg1365
New York
1 review
0 helpful votes
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October 26th, 2021
Verified purchase
• Updated review

I've always had good experience with TireRack. Com.

Reason I chose this business:

Because of previous purchases.

Value
Shipping
Quality

Date of experience: October 26, 2021

I've always had good quality service with Tire Rack.com
October 9th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer.

Date of experience: October 9, 2019

Thumbnail of user grahamm173
North Dakota
1 review
0 helpful votes
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October 26th, 2021
Verified purchase

Good selection and easily navigable site. Rapid delivery.

Value
Shipping
Quality

Date of experience: October 26, 2021

Thumbnail of user brentn64
Florida
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

When I have internet it works like a charm otherwise it's slow...

Reason I chose this business:

Local tire store told me the tire was $424 I got it here for $293

Value
Shipping
Quality

Date of experience: April 7, 2022

Thumbnail of user jimmyd185
New York
1 review
0 helpful votes
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October 26th, 2021
Verified purchase

Great website easy browsing agent calls to confirm fitment all is good

Reason I chose this business:

Michelin homepage recommended

Value
Shipping
Quality

Date of experience: October 26, 2021

Thumbnail of user ernestj83
Michigan
1 review
0 helpful votes
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April 6th, 2022
Verified purchase

Indubitably indubitably Indubitably indubitably indubitably

Value
Shipping
Quality

Date of experience: April 6, 2022

Thumbnail of user donnam1476
Pennsylvania
1 review
0 helpful votes
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October 26th, 2021
Verified purchase
• Updated review

Good really happy and 100% satisfied…………………………………………………………..

Value
Shipping
Quality

Date of experience: October 26, 2021

Great experience and happy with all
February 8th, 2021
Verified purchase
• Previous review

Great

Reason I chose this product:

Great price

Value
Shipping
Quality

Date of experience: February 8, 2021

Great
September 8th, 2020
Verified site experience
• Previous review

Date of experience: September 8, 2020

Thumbnail of user stevens1727
Hawaii
2 reviews
0 helpful votes
  • Send Message
March 27th, 2022
Verified purchase

Very easy to find your tires and process the order... fantastic service!

Reason I chose this business:

Link from BF Goodrich

Value
Shipping
Quality

Date of experience: March 27, 2022

Thumbnail of user patrickp634
Ohio
1 review
0 helpful votes
  • Send Message
March 30th, 2022
Verified purchase

Customer friendly easy to use website, great prices and services

Reason I chose this business:

Easy and efficient ordering, great prices

Value
Shipping
Quality

Date of experience: March 30, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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