• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,626 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26342
  • Shipping
    26304
  • Quality
    26875

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,644
Neutral
165
Negative
99
View ratings trends

Instant Feedback

470,454 reviews

77
See all photos
How would you rate Tire Rack?

Reviews (37,626)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7876) customer service (1718) web site (409) shopping experience (418)
Thumbnail of user leahd66
Maryland
2 reviews
0 helpful votes
  • Send Message
August 2nd, 2021
Verified purchase
• Updated review

It was quick and easy to order my replacement tire.

I wasn't sure if I was ordering the same tire as I had and the customer service rep sent me the link to the correct tire.

Reason I chose this business:

I've used Tire Rack before.

Reason I chose this product:

It is the same tire that I bought from Tire Rack a year ago. It's unfortunate that I ran over a nail, but fortunate that Tire Rack still had the same tire.

Service
Value
Shipping
Quality

Date of experience: August 2, 2021

Quick and easy to order my replacement tire
October 30th, 2019
Verified site experience
• Previous review
Reason I chose this business:

I've used Tire Rack before.

Date of experience: October 30, 2019

Thumbnail of user jeffreyr766
Ohio
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase
• Updated review

Have bought tires here for the past 4 years on all my cars

Reason I chose this business:

Good service, good prices

Value
Shipping
Quality

Date of experience: August 3, 2021

Have bought tires here for the past 4 years on all...
July 28th, 2021
Verified site experience
• Previous review

Have bought tires here for the past 4 years on all my cars

Reason I chose this business:

Good service, good prices

Date of experience: July 28, 2021

Thumbnail of user marks3944
Washington
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase
• Updated review

Easy-to-use and simple website not to mention competitive prices!

Reason I chose this business:

Great price and simple website

Reason I chose this product:

It's what I had on the trailer already and liked them

Value
Shipping
Quality

Date of experience: August 3, 2021

Easy-to-use and simple website not to mention competitive...
July 27th, 2021
Verified site experience
• Previous review

Easy-to-use and simple website not to mention competitive prices!

Reason I chose this business:

Great price and simple website

Date of experience: July 27, 2021

Thumbnail of user jonr541
Tennessee
1 review
0 helpful votes
  • Send Message
July 23rd, 2022
Verified purchase

Quick, easy to find my desired tire, great local installer choice

Reason I chose this business:

Previous purchase experience

Value
Shipping
Quality

Date of experience: July 23, 2022

Thumbnail of user darrylc140
Texas
1 review
0 helpful votes
  • Send Message
July 23rd, 2022
Verified purchase

6th set of tires from Tire Rack; Mobile installation service is wonderful.

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: July 23, 2022

Thumbnail of user travisb315
Colorado
1 review
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase
• Updated review

The way I like to do business, thank you TireRack.com!

Reason I chose this business:

Using this site for over 10 years now for three Vehicles owned.

Value
Shipping
Quality

Date of experience: November 21, 2022

My third time ordering from TireRack.Com and it is...
July 30th, 2021
Verified site experience
• Previous review

My third time ordering from TireRack.Com and it is a joy doing business with you, thanks!

Reason I chose this business:

My last tire package was from you and now I am exercising the rapid tire warranty process to
Rectify the issue. Affirm as well has been the main go to for tire purchases now hands down!

Date of experience: July 30, 2021

Thumbnail of user yasmeenh6
Colorado
3 reviews
0 helpful votes
  • Send Message
January 31st, 2022
Verified purchase

Quick and easy, I am extremely happy about my purchase!

Value
Shipping
Quality

Date of experience: January 31, 2022

Thumbnail of user dominiquem103
Maryland
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase

Great service awesome price and early delivery.
That's why I always come to the Rack!

Reason I chose this business:

Best place to get what I need

Reason I chose this product:

Awesome price

Value
Shipping
Quality

Date of experience: August 3, 2021

Thumbnail of user robertt2119
Virginia
1 review
0 helpful votes
  • Send Message
August 2nd, 2021
Verified purchase

Very good selection, easy check-out with fast shipping.

Reason I chose this business:

Return customer. Have used service before.

Reason I chose this product:

Needed replacement tires

Value
Shipping
Quality

Date of experience: August 2, 2021

Thumbnail of user tomr845
California
2 reviews
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase
• Updated review

Easy to order and get results. Better than Costco. Will definitely tell others.

Great tire alignment.

Reason I chose this business:

Friend recommendation

Reason I chose this product:

Good solid reviews

Service
Value
Shipping
Quality

Date of experience: August 3, 2021

Easy to order and get results
July 27th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Friend recommendation

Date of experience: July 27, 2021

Thumbnail of user robertm4829
Georgia
2 reviews
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase

Tire Rack came through. Great selection of tires. Highly recommend.

Reason I chose this business:

Convenience

Reason I chose this product:

Stock size and prior experience

Value
Shipping
Quality

Date of experience: August 3, 2021

Thumbnail of user bryonc15
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 19th, 2020
Verified purchase

Great info on tire selection and delivered as expected.

Date of experience: December 19, 2020

Thumbnail of user toddr248
Kentucky
1 review
0 helpful votes
  • Send Message
December 19th, 2020
Verified purchase

No issues with the price, quality, and delivery of four new Pirelli's.

Date of experience: December 19, 2020

Thumbnail of user jefferym167
North Dakota
1 review
0 helpful votes
  • Send Message
December 18th, 2020
Verified purchase

Received my order as promised. Very fast and efficient. Thank you.

Date of experience: December 18, 2020

Thumbnail of user gwendah4
Tennessee
2 reviews
0 helpful votes
  • Send Message
July 21st, 2022
Verified purchase
• Updated review

Customer friendly, expedient delivery; follow thru at every stage. I will continue to use.

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: July 21, 2022

Quick and easy
July 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Previous purchase

Date of experience: July 29, 2021

Thumbnail of user davidn1397
Kansas
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase
• Updated review

Very pleasant and smooth experience, highly recommend this company to anyone needing tires.

Very knowledgeable and helpful with the concerns I had about the product and my vehicle requirements.

Reason I chose this business:

Returning satisfied customer.

Reason I chose this product:

Very satisfied with previous orders from TireRack

Service
Value
Shipping
Quality

Date of experience: August 3, 2021

Very pleasant and simple
July 27th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Returning satisfied customer

Date of experience: July 27, 2021

Thumbnail of user marionm216
Hawaii
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase
• Updated review

Simple & Easy no hassle found exactly what I needed

Reason I chose this business:

Previous Customer

Value
Shipping
Quality

Date of experience: August 3, 2021

Simple & Easy
July 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Previous Customer

Date of experience: July 28, 2021

Thumbnail of user trifonf
Massachusetts
1 review
0 helpful votes
  • Send Message
December 19th, 2020
Verified purchase

Ordered winter tires, which I received very quickly. Extremely happy with my purchase! Thank you!

Date of experience: December 19, 2020

Thumbnail of user johnnys319
Colorado
1 review
0 helpful votes
  • Send Message
December 18th, 2020
Verified purchase

It was a great experience for buying tires online super easy

Date of experience: December 18, 2020

Thumbnail of user edt134
Maine
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase
• Updated review

Second set of tires fro Tire Rack. In stock and on time.

Reason I chose this business:

Duratrac 315 70r 17’s

Reason I chose this product:

Same as what is on my 2014 JK

Value
Shipping

Date of experience: August 3, 2021

Quick and easy…what more do you want
July 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Duratrac 315 70r 17’s

Date of experience: July 28, 2021

Thumbnail of user reneey31
New York
1 review
0 helpful votes
  • Send Message
December 18th, 2020
Verified purchase

The website was very user friendly and tons of options.

Date of experience: December 18, 2020

Thumbnail of user camillek31
Connecticut
1 review
0 helpful votes
  • Send Message
December 17th, 2020
Verified purchase

My order and delivery went smoothly, even at a time when deliveries tend to be delayed.

Date of experience: December 17, 2020

Thumbnail of user williamf1821
Texas
1 review
0 helpful votes
  • Send Message
July 22nd, 2022
Verified purchase

I love Tire Rack. They will always be my go-to for tires and wheels.

Reason I chose this business:

Past experience. Great price, delivery, and ship straight to installer.

Service
Value
Shipping
Quality

Date of experience: July 22, 2022

Thumbnail of user morganr145
New Mexico
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase

It was great service and fast. I got the order within 2 days.

Reason I chose this business:

I have ordered from you guys before.

Reason I chose this product:

I needed new tires.

Value
Shipping
Quality

Date of experience: August 3, 2021

Thumbnail of user marlenes338
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase

Tire description and video is very informative. Ordering experience was easy

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: November 21, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?