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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26340
  • Shipping
    26302
  • Quality
    26873

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,640
Neutral
165
Negative
99
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Instant Feedback

470,444 reviews

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How would you rate Tire Rack?

Reviews (37,622)

Rating

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Reviews that mention popular keywords

tire rack (7855) customer service (1714) web site (408) shopping experience (417)
Thumbnail of user carriel264
New York
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

Very quick and easy. The installation process was a breeze.

Reason I chose this business:

Good experience the last time I ordered.

Value
Shipping
Quality

Date of experience: December 14, 2021

Thumbnail of user christopherk848
Colorado
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

It was great. Tires got delivered the next day. Very pleased.

Value
Shipping
Quality

Date of experience: August 4, 2021

Thumbnail of user stephenw1236
Delaware
1 review
0 helpful votes
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August 4th, 2021
Verified purchase
• Updated review

Today was an easy reorder to replace a tire damaged by road Hazard.

Reason I chose this business:

To replace a tire that was damaged by road hazard.

Reason I chose this product:

It matched the other tires on my car.

Value
Shipping
Quality

Date of experience: August 4, 2021

Today was an easy reorder
July 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

To replace a tire that was damaged by road hazard.

Date of experience: July 29, 2021

Thumbnail of user travisa158
Pennsylvania
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Easy to order, fast delivery time despite my bank flagging the purchase as fraud

Reason I chose this business:

Confidence in delivery timeline

Service
Value
Shipping
Quality

Date of experience: May 30, 2022

Thumbnail of user alainm10
North Carolina
1 review
0 helpful votes
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September 12th, 2022
Verified purchase
• Updated review

Good choice of products, competitive prices, It would be perfect if shipping was free!

Reason I chose this business:

Convenience

Value
Shipping
Quality

Date of experience: September 12, 2022

Keep up the good work
March 8th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Convenience

Date of experience: March 8, 2022

Easy to use website, yet not sure what the "FEES"...
January 8th, 2020
Verified site experience
• Previous review

Easy to use website, yet not sure what the "FEES" of $11.40 are about? It would be nice to explain what those are before accepting an order

Reason I chose this business:

I have dealt with Tirerack for many years, and have always been satisfied

Date of experience: January 8, 2020

Thumbnail of user lawrenceh310
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
September 13th, 2022
Verified purchase
• Updated review

Easy form to do on line. Thanks for the free shipping.

Reason I chose this business:

I've ordered tires thru T R for several years.

Value
Shipping
Quality

Date of experience: September 13, 2022

The customer comments were very important
May 17th, 2021
Verified site experience
• Previous review

The customer comments were very important. Thanks!

Reason I chose this business:

Past history. Good price. Free Shipping.

Date of experience: May 17, 2021

Thumbnail of user michaels7637
Pennsylvania
1 review
0 helpful votes
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January 13th, 2022
Verified purchase
• Updated review

The services you recommended to install are booked for weeks and expensive. Very misleading

Reason I chose this product:

Meets my needs

Value
Shipping
Quality

Date of experience: December 14, 2021

Easy fast shipping
December 8th, 2021
Verified site experience
• Previous review

Date of experience: December 8, 2021

Thumbnail of user carols2877
New York
2 reviews
0 helpful votes
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May 30th, 2022
Verified purchase

Website is easy to use! Always the best price, fast, free delivery.

Reason I chose this business:

Previous shopper.

Value
Shipping
Quality

Date of experience: May 30, 2022

Thumbnail of user johnm4967
Connecticut
2 reviews
0 helpful votes
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August 4th, 2021
Verified purchase
• Updated review

It was a good deal, delivered on time. Pretty simple.

Value
Shipping
Quality

Date of experience: August 4, 2021

Easy and a great price
May 10th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Price and quick delivery

Date of experience: May 10, 2020

Thumbnail of user andresm198
Mexico
1 review
0 helpful votes
  • Send Message
September 14th, 2022
Verified purchase

Everything was clear and easy at the time of purchase

Reason I chose this business:

On the recommendation of the tire manufacturer Michelin on its website

Value
Shipping
Quality

Date of experience: September 14, 2022

Thumbnail of user michaelg3584
Florida
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

I Bought the tire with ease. It was delivered as promised.

Reason I chose this business:

Offered a good alternative to having tires on demand where other tire stores can’t get them

Reason I chose this product:

They matched the tire I needed for my Mercedes

Value
Shipping
Quality

Date of experience: August 4, 2021

Thumbnail of user robertk2853
Virginia
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Easy to navigate and helpful chat with feature just need logo center caps

Reason I chose this business:

Prices and reputation

Value
Shipping
Quality

Date of experience: May 30, 2022

Thumbnail of user alexb563
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase
• Updated review

Self serve. I had to issues and did not required any help.

Reason I chose this business:

Online prices

Reason I chose this product:

Same tires that was on the vehicle.

Value
Shipping
Quality

Date of experience: August 3, 2021

Self serve
December 9th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Online prices

Date of experience: December 9, 2019

Thumbnail of user rogelios39
Illinois
1 review
0 helpful votes
  • Send Message
September 9th, 2022
Verified purchase

Great experience buying online. I would buy from here again.

Value
Shipping
Quality

Date of experience: September 9, 2022

Thumbnail of user danielm3061
California
1 review
0 helpful votes
  • Send Message
December 14th, 2021
Verified purchase

Easiest way to buy tires. I have been a Tire Rack customer for over 25 years now.

Reason I chose this business:

Best price and service

Value
Shipping
Quality

Date of experience: December 14, 2021

Thumbnail of user kennedye6
Idaho
1 review
0 helpful votes
  • Send Message
December 12th, 2021
Verified purchase

Easy to find what you need. Good filters and navigating

Value
Shipping
Quality

Date of experience: December 12, 2021

Thumbnail of user mohammads214
Utah
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Tires delivered on time. Great price. I went with recommended installer and got very good service.

Reason I chose this business:

Friend’s recommendation

Value
Shipping
Quality

Date of experience: May 31, 2022

Thumbnail of user fabionj
Texas
1 review
0 helpful votes
  • Send Message
December 13th, 2021
Verified purchase

Very detailed and lots of options to choose from. I'd ship there again

Reason I chose this business:

Highly rated

Value
Shipping
Quality

Date of experience: December 13, 2021

Thumbnail of user jeffreyg564
Maryland
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

Awesome prices and easy to search for tires. Fast shipping!

Reason I chose this business:

Price and Availability

Value
Shipping
Quality

Date of experience: December 14, 2021

Thumbnail of user rickp17
Florida
1 review
2 helpful votes
  • Send Message
August 29th, 2022
Verified purchase
• Updated review

Very easy to do business with, great prices, fast delivery

Reason I chose this business:

Very easy to do business with, great prices, fast delivery

Value
Shipping
Quality

Date of experience: August 29, 2022

Very easy to do business with Tire Rack
November 1st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good products, a lot of information, quick delivery.

Date of experience: November 1, 2021

Thumbnail of user rickw541
Ohio
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase
• Updated review

All done on-line. Quick process. Large selection of wheel for my make/model.

asked about sizes. They had the answers I was looking for.

Reason I chose this business:

The only on-line site that I found with the answers to questions I had.

Reason I chose this product:

Looks/quality

Service
Value
Shipping
Quality

Date of experience: August 3, 2021

All done on-line
August 27th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great selection

Date of experience: July 28, 2021

Thumbnail of user briana956
Texas
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase
• Updated review

Easy ordering process, competitive pricing, and quality product

Reason I chose this business:

Pricing and product availability

Reason I chose this product:

Reputable name brand

Value
Shipping
Quality

Date of experience: August 3, 2021

Easy ordering process
July 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Pricing and product availability

Date of experience: July 28, 2021

Thumbnail of user timothyb897
California
1 review
0 helpful votes
  • Send Message
November 17th, 2021
Verified purchase

Fast delivery tires at a very fair price I'm glad I used tire rack

Reason I chose this business:

Recommendation

Service
Value
Shipping
Quality

Date of experience: November 17, 2021

Thumbnail of user stevens2555
Tennessee
1 review
0 helpful votes
  • Send Message
May 2nd, 2022
Verified purchase

Site is easy to use and compare a variety of tire types. Order came quickly.

Reason I chose this business:

I have in the past.

Quality

Date of experience: May 2, 2022

Thumbnail of user marvaw16
Florida
1 review
0 helpful votes
  • Send Message
November 18th, 2021
Verified purchase
• Updated review

Will definitely purchase again, fast and reliable service.

Reason I chose this product:

BMW Run flat tired

Value
Shipping
Quality

Date of experience: November 18, 2021

VERY SATISFIED
November 11th, 2021
Verified site experience
• Previous review

Date of experience: November 11, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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