• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,399 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26326
  • Shipping
    26288
  • Quality
    26859

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,423
Neutral
162
Negative
97
View ratings trends

Instant Feedback

470,111 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,399)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user ericr1404
Texas
1 review
0 helpful votes
  • Send Message
October 27th, 2022
Verified purchase

Great selection and detailed performance test results.

Reason I chose this business:

Couldn't find tires at local shops.

Value
Shipping
Quality

Date of experience: October 27, 2022

Thumbnail of user darrella58
Georgia
1 review
0 helpful votes
  • Send Message
December 22nd, 2020
Verified purchase

Tires were delivered on time and reasonably priced. I will do again.

Date of experience: December 22, 2020

Thumbnail of user stevena542
Colorado
1 review
0 helpful votes
  • Send Message
February 10th, 2021
Verified purchase
• Updated review

Easy to order, good details, quickly delivered, exactly what i asked for, very competitive price.

Reason I chose this business:

Easy to order, good details, quickly delivered, exactly what i asked for, very competitive price.

Reason I chose this product:

Easy to order, good details, quickly delivered, exactly what i asked for, very competitive price.

Value
Shipping
Quality

Date of experience: February 10, 2021

Great
February 4th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Reliable, quick, right stuff

Date of experience: February 4, 2021

Thumbnail of user jh962
Maryland
1 review
0 helpful votes
  • Send Message
December 26th, 2020
Verified purchase

Surprised to see the tire is rated load range D thank you

Date of experience: December 26, 2020

Thumbnail of user joshuad486
Texas
1 review
0 helpful votes
  • Send Message
February 3rd, 2022
Verified purchase

It would have been nice to know pick-up orders could not qualify for special financing BEFORE I enrolled in a credit card

Reason I chose this business:

Rebates and savings for direct tire pickup

Value
Shipping
Quality

Date of experience: February 3, 2022

Thumbnail of user bradleyd99
California
1 review
0 helpful votes
  • Send Message
December 22nd, 2020
Verified purchase

Smooth and easy transaction online, tires delivered next day as promised.

Date of experience: December 22, 2020

Thumbnail of user edl553
Iowa
1 review
0 helpful votes
  • Send Message
August 8th, 2021
Verified purchase
• Updated review

Great info better than anyone else super fast delivery

Reason I chose this business:

You had the tires

Value
Shipping
Quality

Date of experience: August 8, 2021

Good info easy to order
August 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

You had the tires

Date of experience: August 2, 2021

Thumbnail of user josephm3239
New York
1 review
0 helpful votes
  • Send Message
July 27th, 2022
Verified purchase

Quick and easy with fast delivery, whole process was very efficient

Reason I chose this business:

Tire availability

Value
Shipping
Quality

Date of experience: July 27, 2022

Thumbnail of user marks5260
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 27th, 2022
Verified purchase

Easy to use website with great selection of products

Reason I chose this business:

Price, selection, free shipping, in-stock product

Value
Shipping
Quality

Date of experience: July 27, 2022

Thumbnail of user clayh77
Oregon
1 review
0 helpful votes
  • Send Message
December 22nd, 2020
Verified purchase

Fast and accurate. Great help with rep. Over phone!

Service
Value
Shipping
Quality

Date of experience: December 22, 2020

Thumbnail of user waynec431
Florida
1 review
0 helpful votes
  • Send Message
August 9th, 2021
Verified purchase

Great price fast free shipping, and super selection

Reason I chose this business:

Price and availability

Reason I chose this product:

Matching tire lost to road hazard

Value
Shipping
Quality

Date of experience: August 9, 2021

Thumbnail of user carold1593
New York
1 review
0 helpful votes
  • Send Message
July 25th, 2022
Verified purchase

Seth was very helpful in helping us select tires for my wife's car.

Reason I chose this business:

Because Tire Rack is the best.

Value
Shipping
Quality

Date of experience: July 25, 2022

Thumbnail of user sebg10
Virginia
1 review
0 helpful votes
  • Send Message
December 22nd, 2020
Verified purchase

You guys are my No. 2 place for new tires. Always great.

Date of experience: December 22, 2020

Thumbnail of user sylviah278
Ohio
1 review
0 helpful votes
  • Send Message
July 25th, 2022
Verified purchase

Simple, fast, and it didn't take long to arrive here.

Service
Value
Shipping
Quality

Date of experience: July 25, 2022

Thumbnail of user jonathans1270
South Carolina
1 review
0 helpful votes
  • Send Message
February 3rd, 2022
Verified purchase
• Updated review

Simple to find what I want, for a price thats fair.

Reason I chose this business:

I trust their testing and review standards.

Value
Shipping
Quality

Date of experience: February 3, 2022

The amount of tire options available at TireRack are...
December 3rd, 2021
Verified site experience
• Previous review

The amount of tire options available at TireRack are mindblowing. I found the perfect set for me in the price range I wanted with no hassle or sleezy sales tactics other places use.

Reason I chose this business:

TireRack is the #1 place to shop for tires

Date of experience: December 3, 2021

Thumbnail of user georgiok1
New York
1 review
0 helpful votes
  • Send Message
February 4th, 2022
Verified purchase

Easy user experience and helpful in finding what you need

Value
Shipping
Quality

Date of experience: February 4, 2022

Thumbnail of user jasonb1943
Georgia
1 review
0 helpful votes
  • Send Message
August 13th, 2021
Verified purchase
• Updated review

Easy to find tire options price are reasonable. Tires did not disappoint look great on my truck.

Reason I chose this business:

Price and options

Value
Shipping
Quality

Date of experience: August 13, 2021

Easy to find tire options price are reasonable
August 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and options

Date of experience: August 6, 2021

Thumbnail of user jakeg172
Nevada
1 review
0 helpful votes
  • Send Message
October 7th, 2022
Verified purchase

Excellent user experience and prompt delivery to my local, reputable tire shop

Value
Shipping
Quality

Date of experience: October 7, 2022

Thumbnail of user perryd39
Illinois
2 reviews
0 helpful votes
  • Send Message
August 13th, 2021
Verified purchase
• Updated review

Awesome company always on-point with the best products, prices and delivery

Value
Shipping
Quality

Date of experience: August 13, 2021

Found what I needed, fast customer service to ask confirming...
October 10th, 2020
Verified site experience
• Previous review

Found what I needed, fast customer service to ask confirming fitment questions with Tucker. Parts in stock. According the order, 2 business days and free shipping. Not to mention pricing is always competitive. All together TireRack scores big with me..

Reason I chose this business:

Found what I needed, fast customer service to ask confirming fitment questions with Tucker. Parts in stock. According the order, 2 business days and free shipping. Not to mention pricing is always competitive. All together TireRack scores big with me..

Date of experience: October 10, 2020

Thumbnail of user keitht422
Florida
1 review
0 helpful votes
  • Send Message
October 5th, 2022
Verified purchase

Awesome! My tires came in 2 days after I ordered them!

Value
Shipping
Quality

Date of experience: October 5, 2022

Thumbnail of user davidp3266
Oklahoma
1 review
0 helpful votes
  • Send Message
August 13th, 2021
Verified purchase

Everything was great. They had the tires we wanted and were able to deliver them fast.

Reason I chose this business:

Price and timing of delivery

Value
Shipping
Quality

Date of experience: August 13, 2021

Thumbnail of user andret117
Massachusetts
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Great site easy to use will buy again
Thank you tire rack!

Reason I chose this business:

Ease of use and it is hard to find Michelin tires locally so I order online and have delivered directly to installers.

Value
Shipping
Quality

Date of experience: June 5, 2022

Thumbnail of user janinnes
District of Columbia
1 review
0 helpful votes
  • Send Message
December 16th, 2021
Verified purchase
• Updated review

Great price and quick shipping arrived a day earlier than originally scheduled!

Reason I chose this business:

To purchase tires.

Value
Shipping
Quality

Date of experience: December 16, 2021

Great!
October 20th, 2021
Verified purchase
• Previous review

Convenience and price were exceptional! No brick and mortar store could provide the quick service for an emergency situation.

Reason I chose this business:

Convenient and quick delivery.

Value
Shipping
Quality

Date of experience: October 20, 2021

Thumbnail of user jamesf2938
New Jersey
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase
• Updated review

Return customer. Excellent prices. Fast shipping..

Reason I chose this business:

Return customer.

Service
Value
Shipping
Quality

Date of experience: June 5, 2022

Excellent experience
March 15th, 2022
Verified purchase
• Previous review

Great information. Easy order placement. Got the tires in 2 days!

Value
Shipping
Quality

Date of experience: March 15, 2022

Thumbnail of user marionb92
New York
2 reviews
0 helpful votes
  • Send Message
December 16th, 2021
Verified purchase
• Updated review

Tirerack performs tire testing and has countless reviews.

Reason I chose this business:

Local dealer couldn't source these specific tires

Value
Shipping
Quality

Date of experience: December 16, 2021

Always a great shopping and researching experience...
November 3rd, 2019
Verified site experience
• Previous review

Always a great shopping and researching experience on tire rack.

Date of experience: November 3, 2019

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?