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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,398 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26326
  • Shipping
    26288
  • Quality
    26859

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,422
Neutral
162
Negative
97
View ratings trends

Instant Feedback

470,108 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,398)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user davida3233
New York
1 review
0 helpful votes
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October 5th, 2022
Verified purchase
• Updated review

Happy.
On time delivery to the installer of my choice.

Reason I chose this business:

Easy to order.

Value
Shipping
Quality

Date of experience: October 5, 2022

Stress free
November 4th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Used it before to buy tires.

Date of experience: November 4, 2021

Thumbnail of user sherylc208
Florida
1 review
0 helpful votes
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August 13th, 2021
Verified purchase

Easy. Cheaper. Worth it despite the lugging to have installed!

Value
Shipping
Quality

Date of experience: August 13, 2021

Thumbnail of user bradj207
Ohio
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

Fast easy and affordable tires shipped to your door

Reason I chose this business:

Best prices and availability

Value
Shipping
Quality

Date of experience: June 4, 2022

Thumbnail of user kevind1914
Connecticut
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Easy to find the tires you want! Delivered in no time at all!

Reason I chose this business:

Recommendation

Value
Shipping
Quality

Date of experience: October 4, 2022

Thumbnail of user janer284
Kentucky
2 reviews
0 helpful votes
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September 24th, 2022
Verified purchase
• Updated review

Fast and have what i need in stock, installed same day

Reason I chose this business:

Availability and fast shipping

Value
Shipping
Quality

Date of experience: September 24, 2022

Great
May 23rd, 2020
Verified site experience
• Previous review

Date of experience: May 23, 2020

Thumbnail of user anthonyc1495
New York
1 review
0 helpful votes
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August 12th, 2021
Verified purchase
• Updated review

Easy to use friendly staff. Like the product and free road hazard protection.

Value
Shipping
Quality

Date of experience: August 12, 2021

Easy to use friendly staff
August 6th, 2021
Verified site experience
• Previous review

Date of experience: August 6, 2021

Thumbnail of user fernandor222
South Carolina
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Pretty quick and easy, I had no difficulties operating the site either.

Value
Shipping
Quality

Date of experience: August 12, 2021

Thumbnail of user jeffryl16
Minnesota
2 reviews
0 helpful votes
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August 12th, 2021
Verified purchase
• Updated review

Easy to place order. Delivered in timely fashion. Install tomorrow so have not yet seen new tires.

Reason I chose this business:

No fuss purchase.

Reason I chose this product:

Price and quality of merchandise.

Value
Shipping
Quality

Date of experience: August 12, 2021

Easy as pie!
August 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

No fuss purchase.

Date of experience: August 6, 2021

Thumbnail of user williamd2871
Maryland
2 reviews
0 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase

I have had very good service from Tire Rack in the past.

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: June 2, 2022

Thumbnail of user peterb2376
Ohio
2 reviews
0 helpful votes
  • Send Message
September 21st, 2022
Verified purchase

Easy to use web site and good customer service reps.

Reason I chose this business:

Good deal on this one tire

Value
Shipping
Quality

Date of experience: September 21, 2022

Thumbnail of user marwing2
Connecticut
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Zach, my installer was awesome and extremely professional

Reason I chose this business:

Mobile Installation

Value
Shipping
Quality

Date of experience: June 4, 2022

Thumbnail of user barryr242
Florida
1 review
0 helpful votes
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September 21st, 2022
Verified purchase
• Updated review

I love this company and recommend you to my friends

Reason I chose this business:

Previous buyer

Value
Shipping
Quality

Date of experience: September 21, 2022

Mercedes e350 tire
January 14th, 2022
Verified purchase
• Previous review

Excellent service and highly recommend you to my friends

Reason I chose this business:

Previous buyer

Service
Value
Shipping
Quality

Date of experience: January 14, 2022

Thumbnail of user tracyp506
Michigan
2 reviews
0 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase

Fast, easy and simple. Great price for what I received. Got it in a good amount of time

Reason I chose this business:

Cheapest for quality

Value
Shipping
Quality

Date of experience: June 2, 2022

Thumbnail of user ronb787
Michigan
1 review
0 helpful votes
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December 16th, 2021
Verified purchase

Very quick… I have been ordering from tire rack for years

Reason I chose this business:

Been ordering from tire rack for years

Value
Shipping
Quality

Date of experience: December 16, 2021

Thumbnail of user jonathanh824
Massachusetts
1 review
0 helpful votes
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December 16th, 2021
Verified purchase

4 tires delivered, rapid delivery and reasonably priced

Reason I chose this business:

Recommended by Car Zone

Value
Shipping
Quality

Date of experience: December 16, 2021

Thumbnail of user katlyns11
Maine
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Tires arrived in 2 days. Exactly what I had ordered. No problems.

Value
Shipping
Quality

Date of experience: August 12, 2021

Thumbnail of user pamd352
North Carolina
2 reviews
0 helpful votes
  • Send Message
September 15th, 2022
Verified purchase

Easy and quick to use
Had the products I was looking for

Reason I chose this business:

Price and availability

Value
Shipping
Quality

Date of experience: September 15, 2022

Thumbnail of user daryla55
California
1 review
0 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase

Awesome reasonable price! Super fast delivery and on time as promised.

Reason I chose this business:

Fast shipping

Value
Shipping
Quality

Date of experience: June 2, 2022

Thumbnail of user yolandah230
Illinois
1 review
0 helpful votes
  • Send Message
September 15th, 2022
Verified purchase

Easy to buy, competitive price, convenient.
Recommend

Reason I chose this business:

Sister recommended

Value
Shipping
Quality

Date of experience: September 15, 2022

Thumbnail of user jorgeb216
Florida
1 review
0 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase

Outstanding/user friendly site combined with great value and quick delivery!

Reason I chose this business:

Availability, price, and convenience.

Value
Shipping
Quality

Date of experience: June 2, 2022

Thumbnail of user davidv1702
Illinois
1 review
0 helpful votes
  • Send Message
September 13th, 2022
Verified purchase

Good pricing and quick delivery. Site was easy to use

Reason I chose this business:

Tires were available

Value
Shipping
Quality

Date of experience: September 13, 2022

Thumbnail of user davids8851
Florida
1 review
0 helpful votes
  • Send Message
October 15th, 2022
Verified purchase
• Updated review

Excellent prices great service tires arrived in 2 days to my door

Reason I chose this business:

Been using tire rack for all my vehicles and trailers for a decade. Robert at the midway GA facility is a tremendous asset to your distribution team.

Reason I chose this product:

Continental tires in my opinion are superior even to michelin. I have been using them on my cars for a long time. Great product

Value
Shipping
Quality

Date of experience: September 15, 2022

Excellent prices great service
September 9th, 2022
Verified site experience
• Previous review

Date of experience: September 9, 2022

Thumbnail of user alant366
California
1 review
0 helpful votes
  • Send Message
August 11th, 2021
Verified purchase
• Updated review

Wonderful experience. Super fast delivery. Helpful customer service reps.

Reason I chose this business:

Best info and nice prices.

Reason I chose this product:

Michelin is a top tier tire.

Value
Shipping
Quality

Date of experience: August 11, 2021

Wonderful experience
August 5th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Best info and nice prices.

Date of experience: August 5, 2021

Thumbnail of user frankh504
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase
• Updated review

Have ordered from Tire Rack in the past. Very good service.

Reason I chose this business:

Order a replacement tire for one under warranty.

Service
Value
Shipping
Quality

Date of experience: June 2, 2022

Complete tire info, and reviews to compare
October 30th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Price and comparison.

Date of experience: October 30, 2020

Thumbnail of user henrys554
Virginia
1 review
0 helpful votes
  • Send Message
August 11th, 2021
Verified purchase

Smooth transaction. Easily done. Would do it again.

Reason I chose this business:

Good variety of tires.
They deliver the tires to an installer near you.

Reason I chose this product:

Only drive a few thousand miles every year.
Not economical to pay huge prices for a tire from a big company.

Value
Shipping
Quality

Date of experience: August 11, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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