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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,399 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26326
  • Shipping
    26288
  • Quality
    26859

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,423
Neutral
162
Negative
97
View ratings trends

Instant Feedback

470,110 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,399)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user henrys554
Virginia
1 review
0 helpful votes
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August 11th, 2021
Verified purchase

Smooth transaction. Easily done. Would do it again.

Reason I chose this business:

Good variety of tires.
They deliver the tires to an installer near you.

Reason I chose this product:

Only drive a few thousand miles every year.
Not economical to pay huge prices for a tire from a big company.

Value
Shipping
Quality

Date of experience: August 11, 2021

Thumbnail of user josephj1020
Maryland
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Very easy to navigate site. Nice selection of tires and wheels. Fast delivery.

Reason I chose this business:

Next day Delivery

Value
Shipping
Quality

Date of experience: June 2, 2022

Thumbnail of user stuartg64
Florida
1 review
0 helpful votes
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September 10th, 2022
Verified purchase
• Updated review

Would not go anywhere else. Simply the best products and service

Reason I chose this business:

Satisfaction for 20 years

Value
Shipping
Quality

Date of experience: September 10, 2022

Excellent
October 25th, 2019
Verified site experience
• Previous review

Excellent. Couldn't be easier.

Reason I chose this business:

For me there is no other place to purchase tires

Date of experience: October 25, 2019

Thumbnail of user jamesa2565
Florida
1 review
0 helpful votes
  • Send Message
June 3rd, 2022
Verified purchase
• Updated review

Easy to order, fast delivery, great experience again...

Reason I chose this business:

I have purchased tires before through Tire Rack

Reason I chose this product:

Had them before

Value
Shipping
Quality

Date of experience: June 3, 2022

A little confusing after applying for Firestone CC...
May 28th, 2022
Verified site experience
• Previous review

A little confusing after applying for Firestone CC and not seeing additional discount when using the Firestone CC

Reason I chose this business:

I have purchased tires before through Tire Rack

Date of experience: May 28, 2022

Thumbnail of user wesleyg83
Hawaii
1 review
0 helpful votes
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August 11th, 2021
Verified purchase

Very easy and fast delivery better brands that no one else has

Reason I chose this business:

Because they are the best and have alot of choices

Reason I chose this product:

Best brands

Value
Shipping
Quality

Date of experience: August 11, 2021

Thumbnail of user jamesb4005
New York
2 reviews
0 helpful votes
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August 11th, 2021
Verified purchase
• Updated review

Had issue initially ordering tires, order didn't go through. But when it did, everything went well.

Reason I chose this business:

Bought from Tire rack before.

Reason I chose this product:

Good reviews good price

Value
Shipping
Quality

Date of experience: August 11, 2021

Everything was great except I didn't answer the e-mail...
December 3rd, 2020
Verified site experience
• Previous review

Everything was great except I didn't answer the e-mail question at the end of placing the order, order didn't go through, had to call several days later fo find out the order didn't go through. Called customer service, CSR Cathy was great, but lost few days...

Date of experience: December 3, 2020

Thumbnail of user harleneh
Virginia
1 review
0 helpful votes
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August 11th, 2021
Verified purchase

I love the all terrain tire especially snow coming let's see how it goes

Value
Shipping
Quality

Date of experience: August 11, 2021

Thumbnail of user kinc9
New Jersey
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase
• Updated review

Cheaper than competitors, easy to navigate and payment was streamline.

Reason I chose this business:

I'm a returning customer and will do business again.

Value
Shipping
Quality

Date of experience: September 3, 2022

Always great!
August 10th, 2020
Verified site experience
• Previous review
Reason I chose this business:

I have been a long time customer.
Never an issue.
Will definitely do business again.

Date of experience: August 10, 2020

Thumbnail of user jamesk2215
California
1 review
0 helpful votes
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December 16th, 2021
Verified purchase

Everyone was very knowledgeable, professional, and helpful.

Reason I chose this business:

Because they help and it's easy

Value
Shipping
Quality

Date of experience: December 16, 2021

Thumbnail of user brendans73
California
2 reviews
0 helpful votes
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December 15th, 2021
Verified purchase
• Updated review

You guys rock. Fast and on time delivery with excellent communication

Value
Shipping
Quality

Date of experience: December 15, 2021

Good stuff
October 22nd, 2020
Verified site experience
• Previous review
Reason I chose this business:

Fits my needs

Date of experience: October 22, 2020

Thumbnail of user melissah359
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
August 11th, 2021
Verified purchase
• Updated review

Easy website navigation, comparable prices and good selection of tires

Reason I chose this business:

Always buy our tires at Tire Rack

Reason I chose this product:

Needed a tire to replace wall damage on previous tire. Needed to keep all tires the same

Value
Shipping
Quality

Date of experience: August 11, 2021

Tough to find specific tires
October 14th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Previous experience

Date of experience: October 14, 2019

Thumbnail of user steveb1961
Colorado
1 review
0 helpful votes
  • Send Message
August 11th, 2021
Verified purchase
• Updated review

Easy to filter for my vehicle and painless processing.

Reason I chose this business:

Needed shocks by Tuesday and Amazon sellers didn't have all of them in stock. Same price either place.

Value
Shipping
Quality

Date of experience: August 11, 2021

Easy to filter for my vehicle and painless processing
August 5th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Needed shocks by Tuesday and Amazon sellers didn't have all of them in stock. Same price either place.

Date of experience: August 5, 2021

Thumbnail of user danield2103
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 23rd, 2022
Verified purchase
• Updated review

Very quick and easy, best value every time. Will order again.

Reason I chose this business:

Had a gift certificate

Value
Shipping
Quality

Date of experience: November 23, 2022

Great customer service
November 16th, 2022
Verified purchase
• Previous review

Very easy to use website with lots of information.

Reason I chose this business:

Best service and convenience.

Service
Value
Shipping
Quality

Date of experience: November 16, 2022

Thumbnail of user brentc163
Vermont
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase
• Updated review

Always supper easy to get the tires I need. Very quick delivery time.

Value
Shipping
Quality

Date of experience: November 23, 2022

Quick turnaround
October 11th, 2022
Verified purchase
• Previous review

Simple process to order the tires I needed. They were delivered a day earlier than expected which doesn't happen very often anymore.

Reason I chose this business:

Convenience

Value
Shipping
Quality

Date of experience: October 11, 2022

Easy to navigate to the right size tires
October 11th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Convenience

Date of experience: October 11, 2022

Wry easy to find the tires I needed
November 11th, 2020
Verified site experience
• Previous review

Date of experience: November 11, 2020

Thumbnail of user muhammadi141
Tennessee
1 review
0 helpful votes
  • Send Message
May 4th, 2022
Verified purchase
• Updated review

I used tire rack before it was convenient with high quality ordering process

Reason I chose this business:

Great variety
Fast delivery

Quality

Date of experience: May 4, 2022

Recommendation and choices were excellent
February 22nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

I used them before

Date of experience: February 22, 2022

Thumbnail of user mikel1695
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 19th, 2021
Verified purchase

Very easy, great payment options, incredible selection

Value
Shipping
Quality

Date of experience: November 19, 2021

Thumbnail of user karineg7
North Carolina
2 reviews
0 helpful votes
  • Send Message
November 19th, 2021
Verified purchase

Easy online ordering as product satisfaction. There were no issues with from the start to finish

Reason I chose this business:

Had what I needed

Value
Shipping
Quality

Date of experience: November 19, 2021

Thumbnail of user karls303
New Hampshire
1 review
0 helpful votes
  • Send Message
November 19th, 2021
Verified purchase

Easy to find information and reviews. Have bought from you before.

Reason I chose this business:

Previous experience.

Value
Shipping
Quality

Date of experience: November 19, 2021

Thumbnail of user coltonb49
New Mexico
1 review
0 helpful votes
  • Send Message
May 4th, 2022
Verified purchase

The process was quick, easy, and met my expectations.

Reason I chose this business:

Flexibility and delivery to my fairly remote location.

Quality

Date of experience: May 4, 2022

Thumbnail of user ericc1861
Maryland
1 review
0 helpful votes
  • Send Message
November 23rd, 2022
Verified purchase

Easy and Quick. I have always use Tirerack for previous Orders.

Reason I chose this business:

Good Prices. I bought my last 2 sets of tires

Value
Shipping
Quality

Date of experience: November 23, 2022

Thumbnail of user johns11017
California
1 review
0 helpful votes
  • Send Message
May 5th, 2022
Verified purchase

Easy to find information, great prices and customer reviews are extremely helpful

Reason I chose this business:

The tire warranty that comes with the tires and good price

Service
Quality

Date of experience: May 5, 2022

Thumbnail of user davids8023
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 4th, 2022
Verified purchase

I only buy my tires from Tire Rack. Competitive prices and fast delivery.

Reason I chose this business:

I always get my tires from Tire Rack.

Quality

Date of experience: May 4, 2022

Thumbnail of user trem5
Virginia
2 reviews
0 helpful votes
  • Send Message
August 11th, 2021
Verified purchase

Fast, accurate, great value when shopping the Tire Rack site

Reason I chose this business:

Selection and pricing

Reason I chose this product:

Brand, features, quality.

Value
Shipping
Quality

Date of experience: August 11, 2021

Thumbnail of user andream1053
Massachusetts
1 review
0 helpful votes
  • Send Message
November 18th, 2021
Verified purchase

Love tirerack! I especially appreciate all the ratings for different driving conditions.

Reason I chose this business:

Selection, prices, tire ratings

Value
Shipping
Quality

Date of experience: November 18, 2021

Thumbnail of user bruceh742
Wisconsin
1 review
0 helpful votes
  • Send Message
May 5th, 2022
Verified purchase

Easy to navigate website and straightforward pricing.

Reason I chose this business:

Tire quality/price

Quality

Date of experience: May 5, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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