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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26325
  • Shipping
    26287
  • Quality
    26858

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,399
Neutral
162
Negative
97
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Instant Feedback

470,086 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,372)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user dannym505
Massachusetts
2 reviews
0 helpful votes
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August 1st, 2022
Verified purchase

Best ever. Never a doubt after my long history of patronizing Tire Rack.

Value
Shipping
Quality

Date of experience: August 1, 2022

Thumbnail of user alekseyb8
Pennsylvania
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase
• Updated review

Excellent site. Easy to use. FAST shipping. Will order again

Reason I chose this business:

Returning customer

Value
Shipping
Quality

Date of experience: August 3, 2022

All good
February 6th, 2020
Verified site experience
• Previous review

Date of experience: February 6, 2020

Thumbnail of user ericksonr3
Florida
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

Great smooth and simple would recommend it always. Will use again in the future

Reason I chose this business:

Easy n convenient

Value
Shipping
Quality

Date of experience: August 15, 2021

Thumbnail of user hient13
Illinois
1 review
0 helpful votes
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December 31st, 2020
Verified purchase

Easy to navigate website. Shipping is super fast, order was shipped Monday and arrived next day!

Date of experience: December 31, 2020

Thumbnail of user jonathans1170
North Carolina
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

Super Fast Shipping with Good Prices. Would purchase tires online here again.

Value
Shipping
Quality

Date of experience: August 15, 2021

Thumbnail of user napoleons12
California
2 reviews
0 helpful votes
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July 31st, 2022
Verified purchase
• Updated review

Always an excellent experience and good deal as I compare with other tire websites

Reason I chose this business:

I am a regular customer and have purchased tires several times over the years

Value
Shipping
Quality

Date of experience: July 31, 2022

Quick and easy ordering process
February 18th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Return customer

Date of experience: February 18, 2022

Was able to find the tire size I wanted
July 17th, 2020
Verified site experience
• Previous review

Was able to find the tire size I wanted. Thank you

Reason I chose this business:

I was a previous customer some years ago

Date of experience: July 17, 2020

Thumbnail of user ronaldh991
Hawaii
1 review
0 helpful votes
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February 10th, 2022
Verified purchase

Return shopper. I would not buy tires any place else unless it's an emergency.

Reason I chose this business:

Return customer. My first choice for new tires.

Value
Shipping
Quality

Date of experience: February 10, 2022

Thumbnail of user michaelg2854
Texas
1 review
0 helpful votes
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January 3rd, 2021
Verified purchase

Great selection and price's, i got my tires in 2 days.

Date of experience: January 3, 2021

Thumbnail of user markn648
Tennessee
1 review
0 helpful votes
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December 31st, 2020
Verified purchase

UPS tore my yard up during the delivery and then left without telling anyone.

Date of experience: December 31, 2020

Thumbnail of user thomasm2706
Florida
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

Easy experience. Saved money. Tires arrived. Took them to an installer. On the truck no problem.

Reason I chose this business:

Good reviews.

Reason I chose this product:

Replacing what was on the truck.

Value
Shipping
Quality

Date of experience: August 15, 2021

Thumbnail of user jasonm2351
Florida
1 review
0 helpful votes
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February 8th, 2022
Verified purchase

Order my rims Tuesday and they delivered the next day. I was pretty surprised.

Reason I chose this business:

Ease of use and price

Value
Shipping
Quality

Date of experience: February 8, 2022

Thumbnail of user jamesb4165
Louisiana
1 review
0 helpful votes
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January 1st, 2021
Verified purchase

Excellent, got the correct tire to me in two days despite being xmas holidays.

Date of experience: January 1, 2021

Thumbnail of user johnm7895
Illinois
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

My order arrived after 25 hours excellent service nobody can match that

Reason I chose this business:

I I used them before and I know I can rely on their service in time

Reason I chose this product:

I I chose that product for the cheap price and I don't need the more expensive ones for my car they're okay

Value
Shipping
Quality

Date of experience: August 15, 2021

Thumbnail of user kalyann3
Washington
1 review
0 helpful votes
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August 14th, 2021
Verified purchase

Easy to order, but would have like lower prices. Delivery was excellent and on time,

Reason I chose this business:

Recommendation

Reason I chose this product:

Needed to replace a damaged tire

Value
Shipping
Quality

Date of experience: August 14, 2021

Thumbnail of user andresm102
Texas
2 reviews
0 helpful votes
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August 15th, 2021
Verified purchase
• Updated review

Ordered tires on a Monday - everything was delivered to my qualified installer by Thursday. Easy

Value
Shipping
Quality

Date of experience: August 15, 2021

Nice and easy
October 7th, 2020
Verified site experience
• Previous review

Nice and easy. Especially setting up delivery and install.

Reason I chose this business:

Was told about the close out price on Audize Message Forums

Date of experience: October 7, 2020

Thumbnail of user jont337
Missouri
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

Great price, next day delivery, very happy, more words

Value
Shipping
Quality

Date of experience: August 15, 2021

Thumbnail of user stevent1083
Pennsylvania
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

Very easy to find and research the correct tires I needed

Reason I chose this business:

Best rating

Value
Shipping
Quality

Date of experience: September 21, 2022

Thumbnail of user larryc1095
Virginia
2 reviews
0 helpful votes
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August 1st, 2022
Verified purchase

Nice easy transaction, fast delivery. I am and will continue to be a repeat customer.

Reason I chose this business:

Products available. Reasonable pricing. Tire information is easy to find.

Value
Shipping
Quality

Date of experience: August 1, 2022

Thumbnail of user michaelk4293
Florida
1 review
0 helpful votes
  • Send Message
September 21st, 2022
Verified purchase
Value
Shipping
Quality

Date of experience: September 21, 2022

Thumbnail of user shaner221
New York
2 reviews
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase

Thanks Todd for answering a Q that nobody online had the answer to. :)

Reason I chose this business:

Online presence, transparency, customer service and road warranty.

Service
Value
Shipping
Quality

Date of experience: August 2, 2022

Thumbnail of user saulp32
California
1 review
0 helpful votes
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August 14th, 2021
Verified purchase

Fast delivery, simple ordering process. Definitely will do business again.

Reason I chose this business:

Recommended

Reason I chose this product:

I like off-roading

Value
Shipping
Quality

Date of experience: August 14, 2021

Thumbnail of user andreso29
California
1 review
0 helpful votes
  • Send Message
February 8th, 2022
Verified purchase
• Updated review

Tire rack is the only place I buy wheels and tires

Reason I chose this business:

I always choose tire rack

Value
Shipping
Quality

Date of experience: February 8, 2022

This website is the best of the best
August 10th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Because is the only place I buy tires from and simply because they have the best prices

Date of experience: August 10, 2020

Thumbnail of user donl227
Ohio
2 reviews
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase
• Updated review

Great Price, fast delivery to the mobile installation site

Reason I chose this business:

Price, availabilty, mobile installation

Value
Shipping
Quality

Date of experience: August 1, 2022

Quick and easy, great price and selection
March 12th, 2020
Verified site experience
• Previous review

Date of experience: March 12, 2020

Thumbnail of user renees258
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
November 26th, 2022
Verified purchase
• Updated review

Always has what i need at a reasonable price and delivery is quick

Value
Shipping
Quality

Date of experience: November 26, 2022

Always find what I am looking for
November 5th, 2019
Verified site experience
• Previous review

Always find what I am looking for. Never dissappointed

Reason I chose this business:

Winter tires

Date of experience: November 5, 2019

Thumbnail of user josec1591
Massachusetts
1 review
0 helpful votes
  • Send Message
November 25th, 2022
Verified purchase

Quick and easy tools to find just what I wanted/needed.

Reason I chose this business:

Even though I can not see my past orders, I have used Tire Rack in the past and had a great experience then as well.

Value
Shipping
Quality

Date of experience: November 25, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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