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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,361 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26324
  • Shipping
    26286
  • Quality
    26857

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,387
Neutral
163
Negative
97
View ratings trends

Instant Feedback

470,068 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,361)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user sams1290
Florida
1 review
0 helpful votes
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August 13th, 2021
Verified purchase

Tire rack always comes through with the product I want

Adjusted the order as needed

Reason I chose this business:

Previous experience

Service
Value
Shipping
Quality

Date of experience: August 13, 2021

Thumbnail of user danielc2560
Illinois
1 review
0 helpful votes
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August 13th, 2021
Verified purchase
• Updated review

Great experience... easy to navigate and compare prices.

Reason I chose this business:

Saw it on an online car forum

Value
Shipping
Quality

Date of experience: August 13, 2021

Great experience...
August 7th, 2021
Verified site experience
• Previous review

Great experience... easy to navigate and compare prices.

Reason I chose this business:

Saw it on an online car forum

Date of experience: August 7, 2021

Thumbnail of user tyroneh65
Pennsylvania
1 review
0 helpful votes
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August 13th, 2021
Verified purchase
• Updated review

Very good, timely, quick easy to understand website will buy from them again

Reason I chose this business:

Great choices, very nice service, no issues with answering questions and a wide variety of tires to choose from, very happy

Reason I chose this product:

Tire Rack is a very reliable tire store and will buy from them again

Value
Shipping
Quality

Date of experience: August 13, 2021

Pretty good
September 5th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great choices

Date of experience: August 6, 2021

Thumbnail of user yayunc
New Jersey
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Easy online ordering, reasonable price, prompt delivery - hassle free. Thanks

Value
Shipping
Quality

Date of experience: August 12, 2021

Thumbnail of user maryh1820
Mary H.
Texas
3 reviews
0 helpful votes
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August 13th, 2021
Verified purchase
• Updated review

Was smooth from start to finish. Products received as promised.

Reason I chose this business:

Payment options!

Reason I chose this product:

Vehicle’s original equipment

Value
Shipping
Quality

Date of experience: August 13, 2021

Easy to use
August 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Payment options

Date of experience: August 7, 2021

Thumbnail of user scottj818
Michigan
1 review
0 helpful votes
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December 30th, 2020
Verified purchase

My order was received complete and within a few short days. Very happy.

Date of experience: December 30, 2020

Thumbnail of user felixa85
Arizona
1 review
0 helpful votes
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February 8th, 2022
Verified purchase
• Updated review

Very satisfied customer. The included warranty is amazing. Super fast delivery and great prices.

Reason I chose this business:

I've used Tire Rack before

Value
Shipping
Quality

Date of experience: February 8, 2022

Fast and easy process
October 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I've shopped here before

Date of experience: October 8, 2021

Easy to order and schedule install close to my location
April 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great price. Easy to do business

Date of experience: April 11, 2021

Thumbnail of user davidv1289
California
2 reviews
0 helpful votes
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July 31st, 2022
Verified purchase
• Updated review

Quick and easy every time. Good recommendations from others

Value
Shipping
Quality

Date of experience: July 31, 2022

Quick easy
April 11th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Points on SWA

Date of experience: April 11, 2022

Quick and fairly easy
April 9th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Southwest miles

Date of experience: April 9, 2022

Thumbnail of user stepheng1296
Ohio
2 reviews
0 helpful votes
  • Send Message
August 13th, 2021
Verified purchase
• Updated review

Quick and easy. There is an extensive selection of tires.

Reason I chose this business:

Quick and easy.

Reason I chose this product:

On clearance.

Value
Shipping
Quality

Date of experience: August 13, 2021

Quick and easy
August 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Quick and easy.

Date of experience: August 7, 2021

Thumbnail of user majord12
Florida
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

Great and simple experience. It was a very easy process!

Reason I chose this business:

Reliable and dependable.

Value
Shipping
Quality

Date of experience: February 9, 2022

Thumbnail of user richards2763
Arizona
1 review
0 helpful votes
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December 30th, 2020
Verified purchase

Great X2 cars. Professional outfit. These are my 4 time using Tire Rack

Date of experience: December 30, 2020

Thumbnail of user charlesp1644
Louisiana
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Great job! Shipping was quick and on time. Updated through process constantly

Value
Shipping
Quality

Date of experience: July 31, 2022

Thumbnail of user clyder68
Florida
2 reviews
0 helpful votes
  • Send Message
February 8th, 2022
Verified purchase

Easy! To buy and great selection of tires that I was interested in.

Reason I chose this business:

Shopped Multiple Times before

Value
Shipping
Quality

Date of experience: February 8, 2022

Thumbnail of user lorettal154
New York
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

Fast and easy affordable came when promised good quality tires

Reason I chose this business:

Affordable prices

Value
Shipping
Quality

Date of experience: July 29, 2022

Thumbnail of user jesser303
Virginia
1 review
0 helpful votes
  • Send Message
August 13th, 2021
Verified purchase
• Updated review

Love tire rack, great and fast service/ quality...

Value
Shipping
Quality

Date of experience: August 13, 2021

Love tire rack
February 27th, 2020
Verified site experience
• Previous review

Date of experience: February 27, 2020

Thumbnail of user nashr5
Indiana
1 review
0 helpful votes
  • Send Message
October 27th, 2022
Verified purchase

Website easy to use and find what I was looking for.

Reason I chose this business:

I have a weird tire size and have to special order them and tire rack gives good options from 1 place.

Value
Shipping
Quality

Date of experience: October 27, 2022

Thumbnail of user paulw1739
New York
1 review
0 helpful votes
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February 9th, 2022
Verified purchase
• Updated review

Timely and easy acess,, pass service by tire rack has been excellent.

Reason I chose this business:

Pass service

Value
Shipping
Quality

Date of experience: February 9, 2022

Purchase went very well
September 26th, 2021
Verified site experience
• Previous review

Purchase went very well. User friendly.

Reason I chose this business:

Past experience

Date of experience: September 26, 2021

Thumbnail of user chanthalayt
Illinois
1 review
0 helpful votes
  • Send Message
August 13th, 2021
Verified purchase
• Updated review

Tires arrived in perfect order, and quality of material exceeds my expectations. Highly recommend

Reason I chose this business:

Great price

Reason I chose this product:

Great price

Value
Shipping
Quality

Date of experience: August 13, 2021

Great price
August 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great price

Date of experience: August 7, 2021

Thumbnail of user igorp77
Missouri
1 review
0 helpful votes
  • Send Message
July 31st, 2022
Verified purchase

Great experience very good product and customer service.

Value
Shipping
Quality

Date of experience: July 31, 2022

Thumbnail of user jos315
North Carolina
1 review
0 helpful votes
  • Send Message
August 13th, 2021
Verified purchase
• Updated review

Repeat customer for over ten years, multiple vehicles

Reason I chose this business:

Reliable, consistent, pricing, delivery

Reason I chose this product:

Appropriate for vehicle

Value
Shipping
Quality

Date of experience: August 13, 2021

Repeat customer
August 6th, 2021
Verified site experience
• Previous review

Date of experience: August 6, 2021

Thumbnail of user byronj57
Georgia
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Easy site to review requirements and order, delivery was very quick.

Reason I chose this business:

Recommendation from Greensboro Tire

Value
Shipping
Quality

Date of experience: August 1, 2022

Thumbnail of user clarkm80
Utah
1 review
0 helpful votes
  • Send Message
August 12th, 2021
Verified purchase
• Updated review

Fast easy, saved $300. I am using a local installer. But still can pay him well and save money.

Reason I chose this business:

Easy name to remember

Reason I chose this product:

I have them on another vehicle

Value
Shipping
Quality

Date of experience: August 12, 2021

Fast easy, saved $300
August 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Easy name to remember

Date of experience: August 6, 2021

Thumbnail of user terryd482
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 8th, 2022
Verified purchase
• Updated review

Always easy to purchase tires online. Good product reviews.

Reason I chose this business:

Good price and tire options. Have always used Tire Rack for the past 10 years.

Service
Value
Shipping
Quality

Date of experience: February 8, 2022

Good information on tires
October 12th, 2021
Verified site experience
• Previous review

Good information on tires. Good research information and comparisons.

Reason I chose this business:

I've used Tire Rack for all of my previous tire purchases.

Date of experience: October 12, 2021

Thumbnail of user saas1
Ohio
1 review
0 helpful votes
  • Send Message
October 29th, 2022
Verified purchase

Easy to navigate the site and a lot of good research info on tires.

Reason I chose this business:

Used it in the past for tire purchase.

Value
Shipping
Quality

Date of experience: October 29, 2022

Thumbnail of user timw891
Tennessee
1 review
0 helpful votes
  • Send Message
July 29th, 2022
Verified purchase

Fastest delivery i have ever gotten. Ordered friday delivered Saturday. Awesome

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: July 29, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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