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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,361 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26324
  • Shipping
    26286
  • Quality
    26857

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,387
Neutral
163
Negative
97
View ratings trends

Instant Feedback

470,068 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,361)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user stephenm2503
Florida
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Easy. To use website. Good selection of tires. Customer service was very helpful and knowledgeable.

Reason I chose this business:

Easy and good pricing.

Service
Value
Shipping
Quality

Date of experience: October 29, 2022

Thumbnail of user rubenv93
Arizona
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Knowledgeable salesperson, friendly, and offer to follow up for rebate.

Value
Shipping
Quality

Date of experience: October 29, 2022

Thumbnail of user alanv97
Texas
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Order tires for two vehicles great price fast shipping

Reason I chose this business:

Ordered before had what I needed

Value
Shipping
Quality

Date of experience: August 12, 2021

Thumbnail of user felixk51
Pennsylvania
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

They had My tires in stock, delivered next day. Would definitely recommend

Reason I chose this business:

No one had my tires in stock

Reason I chose this product:

Original tires on my car

Value
Shipping
Quality

Date of experience: August 12, 2021

Thumbnail of user nicoled963
New Jersey
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Satisfied with delivery and tire drive. Will refer friend

Reason I chose this business:

Better pricing

Reason I chose this product:

Match the tires I currently have

Value
Shipping
Quality

Date of experience: August 12, 2021

Thumbnail of user benjamind309
North Carolina
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Absolutely awesome service with quick and easy purchasing.

Reason I chose this business:

Discount Tires

Value
Shipping
Quality

Date of experience: August 1, 2022

Thumbnail of user josem1166
New Jersey
1 review
0 helpful votes
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August 12th, 2021
Verified purchase
• Updated review

It was easy to locate the tire size for my vehicle

Reason I chose this business:

I've ordered from there before

Reason I chose this product:

It was the tires that fit my vehicle

Value
Shipping
Quality

Date of experience: August 12, 2021

Easy to find product
August 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Easy to find product

Date of experience: August 6, 2021

Thumbnail of user tammym952
Michigan
1 review
0 helpful votes
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December 28th, 2020
Verified purchase

I've used Tirerack twice now and I am completely satisfied. Thank you

Service
Value
Shipping
Quality

Date of experience: December 28, 2020

Thumbnail of user karenv546
Michigan
1 review
0 helpful votes
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December 30th, 2020
Verified purchase

Very friendly nice, helpful, all around good business. Thank you

Date of experience: December 30, 2020

Thumbnail of user louisc280
Kentucky
1 review
0 helpful votes
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August 13th, 2021
Verified purchase

Very good experience. Needed specific tires. Tote Rack had them for the cheapest price.

Reason I chose this business:

Good price. Great selection. Easy.

Value
Shipping
Quality

Date of experience: August 13, 2021

Thumbnail of user veronicag280
Illinois
2 reviews
0 helpful votes
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August 13th, 2021
Verified purchase

I may never buy tires elsewhere. The convenience sold me over.

Reason I chose this business:

Delivery convenience.

Reason I chose this product:

Perfect match to originals.

Value
Shipping
Quality

Date of experience: August 13, 2021

Thumbnail of user jamesg2824
Ohio
1 review
0 helpful votes
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August 11th, 2021
Verified purchase

All good. On time. Looks great. Nothing more to say

Value
Shipping
Quality

Date of experience: August 11, 2021

Thumbnail of user michaelg3589
Texas
1 review
0 helpful votes
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August 12th, 2021
Verified purchase
• Updated review

The process was easy, and you agree to sell without knowing vehicle info.

Reason I chose this business:

Discount would not sell me the tires I want for my lowered pickup project.

Reason I chose this product:

I consider michelin the best tire

Value
Shipping
Quality

Date of experience: August 12, 2021

The process was easy, and you agree to sell without...
August 6th, 2021
Verified site experience
• Previous review

The process was easy, and you agree to sell without knowing vehicle info.

Reason I chose this business:

Discount would not sell me the tires I want for my lowered pickup project.

Date of experience: August 6, 2021

Thumbnail of user paulb3065
California
1 review
0 helpful votes
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August 11th, 2021
Verified purchase
• Updated review

Best Customer Service, Prices and Delivery anywhere!
Always ready to help!

Needed another tire in a hurry. TR came thru with flying colors!

Reason I chose this business:

Availability and Customer Service

Reason I chose this product:

Superior Off Road Tires

Service
Value
Shipping
Quality

Date of experience: August 11, 2021

Great place to buy tires and wheels!
August 4th, 2021
Verified site experience
• Previous review

Great place to buy tires and wheels!
Always ready to help!

Reason I chose this business:

Convenience

Date of experience: August 4, 2021

Thumbnail of user jasong1025
Alaska
2 reviews
0 helpful votes
  • Send Message
August 12th, 2021
Verified purchase
• Updated review

Nice to have payment options such as affirm and PayPal

Reason I chose this business:

Best prices and free roadside service for 2 years

Reason I chose this product:

Can’t beat the close out price of $80/tire

Value
Shipping
Quality

Date of experience: August 12, 2021

Nice to have payment options such as affirm and PayPal
August 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Best prices and free roadside service for 2 years

Date of experience: August 6, 2021

Thumbnail of user garyk630
Ohio
1 review
0 helpful votes
  • Send Message
August 11th, 2021
Verified purchase

All good... great experience and will use Tire Rack again. Thanks.

Reason I chose this business:

Price and service

Reason I chose this product:

Need and price.

Value
Shipping
Quality

Date of experience: August 11, 2021

Thumbnail of user danielk867
Wisconsin
1 review
0 helpful votes
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February 14th, 2021
Verified purchase
• Updated review

Tire Rack has always made it easy to find what I need.

Reason I chose this business:

Great past experiences.

Reason I chose this product:

Recommended by Tire rack.

Service
Value
Shipping
Quality

Date of experience: February 14, 2021

Tire Rack has always made it easy to find what I need
February 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Ease of shopping, great prices, fast shipping.

Date of experience: February 8, 2021

Thumbnail of user damona45
Louisiana
1 review
0 helpful votes
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October 27th, 2022
Verified purchase

Quick and easy. Thanks. Just what I needed for my classic car.

Reason I chose this business:

Availability of size and price.

Value
Shipping
Quality

Date of experience: October 27, 2022

Thumbnail of user kelbyp1
California
1 review
0 helpful votes
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August 11th, 2021
Verified purchase

It was quick and easy, will definitely be ordering again.

Value
Shipping
Quality

Date of experience: August 11, 2021

Thumbnail of user marilync405
Virginia
3 reviews
0 helpful votes
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August 11th, 2021
Verified purchase
• Updated review

Easy transaction from start to finish…. Would recommend!

Reason I chose this business:

Previous experience and price

Reason I chose this product:

Good tires for this vehicle!

Value
Shipping
Quality

Date of experience: August 11, 2021

Easy transaction
August 5th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Previous experience and price

Date of experience: August 5, 2021

Thumbnail of user caram117
South Dakota
1 review
0 helpful votes
  • Send Message
February 7th, 2022
Verified purchase

Tire Rack has great pricing and easy to use website. Thank you

Reason I chose this business:

Because i use you Tire Rack every chance I get

Value
Shipping
Quality

Date of experience: February 7, 2022

Thumbnail of user stevenm2276
New Jersey
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

It was great no problem and ordered the tires i need

Reason I chose this business:

Availability and price along with free shipping

Value
Shipping
Quality

Date of experience: July 30, 2022

Thumbnail of user coryh135
Minnesota
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Good tires fast delivery not any more or less then other stores

Reason I chose this business:

First one I picked

Value
Shipping
Quality

Date of experience: August 12, 2021

Thumbnail of user johnh6410
Wisconsin
1 review
0 helpful votes
  • Send Message
February 7th, 2022
Verified purchase

Bought tires from tire rack before. That's why I'm back

Reason I chose this business:

Price and super fast shipping

Value
Shipping
Quality

Date of experience: February 7, 2022

Thumbnail of user edwardw777
Washington
1 review
0 helpful votes
  • Send Message
July 30th, 2022
Verified purchase

Worked great! First order from TR. Very well packaged. Arrived on time.

Reason I chose this business:

Price & Free shipping.

Value
Shipping
Quality

Date of experience: July 30, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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