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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,326 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26324
  • Shipping
    26286
  • Quality
    26857

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,356
Neutral
161
Negative
96
View ratings trends

Instant Feedback

469,986 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,326)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user nyahk2
North Carolina
2 reviews
0 helpful votes
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August 16th, 2021
Verified purchase

Fast delivery, and easy ordering process, would order again.

Reason I chose this product:

Great quality

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user edwards1301
Illinois
1 review
0 helpful votes
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June 4th, 2022
Verified purchase
• Updated review

Fast delivery and accurate order, quality product awesome company to deal with, great prices

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: June 4, 2022

Ease of use
January 28th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Previous customer

Date of experience: January 28, 2022

Thumbnail of user kevinb1929
Maryland
1 review
0 helpful votes
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December 17th, 2021
Verified purchase
• Updated review

Very easy to shop for tires and compare models on your website.

Value
Shipping
Quality

Date of experience: December 17, 2021

Liked to be able to compare the tires and find the...
May 20th, 2021
Verified site experience
• Previous review

Liked to be able to compare the tires and find the one that fits my needs

Reason I chose this business:

A friend suggested it. We were able to get payment options.

Date of experience: May 20, 2021

Thumbnail of user alanl467
California
1 review
0 helpful votes
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December 17th, 2021
Verified purchase

Thank you easy shopping free shipping, fast delivery

Reason I chose this business:

Friend referents

Value
Shipping
Quality

Date of experience: December 17, 2021

Thumbnail of user juanr845
Massachusetts
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

Steve and Gill were very helpful with me ordering the tires.

Reason I chose this business:

Good pricing on the tires. And very knowledgeable about your products.

Value
Shipping
Quality

Date of experience: September 21, 2022

Thumbnail of user barryh136
Maryland
2 reviews
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Very pleased with the timely manner tires were received.

Reason I chose this business:

Pleased with past service.

Value
Shipping
Quality

Date of experience: August 16, 2021

It was good
December 31st, 2019
Verified site experience
• Previous review

Date of experience: December 31, 2019

Thumbnail of user johnh7004
Pennsylvania
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Clear fit guidance, many quality choices in stock.

Reason I chose this business:

Experience, delivery speed.

Value
Shipping
Quality

Date of experience: June 6, 2022

Thumbnail of user morganm295
California
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

Ethan was very helpful and answered all of my questions

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user zacharys374
South Carolina
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

First time ordering from tire rack. The wheels and tires looked great were super easy to install

Reason I chose this business:

Easy to use

Value
Shipping
Quality

Date of experience: June 6, 2022

Thumbnail of user waylandq
California
1 review
0 helpful votes
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September 15th, 2022
Verified purchase

Easy to use and very clear on how much you're paying for your tires

Reason I chose this business:

Better tire. Great price than other dealers.

Value
Shipping
Quality

Date of experience: September 15, 2022

Thumbnail of user sergiou8
Mexico
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

It was easy to find the wheels in two days I received them at my house

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user daniellef398
New Jersey
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

GOOD Thank you! Got same tire i needed was pretty simple.

Reason I chose this business:

Got a nail in the tire heard tire rack is the place to go!

Value
Shipping
Quality

Date of experience: June 4, 2022

Thumbnail of user thomast1227
New Jersey
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

Excellent service for first time buyer. Will recommend to a friend.

Reason I chose this business:

My sons recommendation

Reason I chose this product:

Price and appearance

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user erics1979
Texas
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Easy process and stock in hand… thanks will shop again

Value
Shipping
Quality

Date of experience: August 16, 2021

Easy process
August 10th, 2021
Verified site experience
• Previous review

Date of experience: August 10, 2021

Thumbnail of user beckieb9
Illinois
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

I keep coming back because it's
always so easy and convenient.

Reason I chose this business:

Recommended by family members

Reason I chose this product:

Right product for vehicle

Value
Shipping
Quality

Date of experience: August 16, 2021

It's always so easy!
December 16th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Recommended by family members

Reason I chose this product:

Right product for vehicle

Date of experience: December 16, 2020

Super Easy!
December 10th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Recommended by family members

Date of experience: December 10, 2020

Thumbnail of user patriciaw1480
Virginia
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Great help from Monty and tie tires are awesome, Delivery was on time.

Reason I chose this business:

Used before

Reason I chose this product:

Limited it to a few selections discussed with Monty and decided

Value
Shipping
Quality

Date of experience: August 16, 2021

Great help from Monty
August 10th, 2021
Verified site experience
• Previous review

Date of experience: August 10, 2021

Thumbnail of user christopherm973
New Jersey
1 review
0 helpful votes
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December 17th, 2021
Verified purchase
• Updated review

Nice and easy everything from the ordering to receiving. Tire racks awesome.

Reason I chose this business:

I order from here before

Value
Shipping
Quality

Date of experience: December 17, 2021

Very simple to the point awesome
May 13th, 2020
Verified site experience
• Previous review

Date of experience: May 13, 2020

Thumbnail of user chrisa1013
Maryland
2 reviews
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

I easily ordered the tires that my customer wanted and they were delivered quickly.

Reason I chose this business:

The tire I needed was available.

Reason I chose this product:

Customer requested it.

Value
Shipping
Quality

Date of experience: August 16, 2021

Very quick and easy to order tires
June 3rd, 2020
Verified site experience
• Previous review
Reason I chose this business:

They had the tire I needed.

Date of experience: June 3, 2020

Thumbnail of user kerryr146
Missouri
1 review
0 helpful votes
  • Send Message
December 17th, 2021
Verified purchase

Quick easy way to buy tires. Also there is wide range of products.

Reason I chose this business:

Returning customer

Value
Shipping
Quality

Date of experience: December 17, 2021

Thumbnail of user adamm959
Hawaii
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase

Easy site navigation, good pricing and fast shipping. Thanks again!

Representative assisted me and helped by sending link via email with requested information.

Reason I chose this business:

Good product selection and pricing.

Reason I chose this product:

Researched prior to purchase and read great reviews.

Service
Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user miker1756
Minnesota
1 review
0 helpful votes
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September 10th, 2022
Verified purchase

Pretty easy, and fast delivery! Shipped right to my door! You can't beat that!

Value
Shipping
Quality

Date of experience: September 10, 2022

Thumbnail of user kennethg715
Georgia
1 review
0 helpful votes
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June 6th, 2022
Verified purchase
• Updated review

Good experience. And the installer was great also.

Reason I chose this business:

Price and convenience

Reason I chose this product:

Quality, rating, reputation, price

Value
Shipping
Quality

Date of experience: June 6, 2022

Good experience
May 31st, 2022
Verified site experience
• Previous review

Date of experience: May 31, 2022

Thumbnail of user mackarthurj
South Carolina
2 reviews
0 helpful votes
  • Send Message
September 10th, 2022
Verified purchase

They always provide helpful and useful information for my buying decisions.

Reason I chose this business:

Purchased before and was happy with the service.

Value
Shipping
Quality

Date of experience: September 10, 2022

Thumbnail of user davidy568
South Dakota
1 review
0 helpful votes
  • Send Message
August 15th, 2021
Verified purchase
• Updated review

Great website and easy to use. I like that you can view them on your chosen vehicle

Reason I chose this product:

Only two options for what I was looking for.

Value
Shipping
Quality

Date of experience: August 15, 2021

Great website and easy to use
May 7th, 2021
Verified site experience
• Previous review

Date of experience: May 7, 2021

Thumbnail of user mikeb2703
New York
1 review
0 helpful votes
  • Send Message
June 4th, 2022
Verified purchase

Great and easy to use delivery time was as expected.

Value
Shipping
Quality

Date of experience: June 4, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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