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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26322
  • Shipping
    26284
  • Quality
    26855

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,318
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,922 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,288)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user robertm5094
Georgia
1 review
0 helpful votes
  • Send Message
September 27th, 2021
Verified purchase

WENT VERY WELL, arrived quickly with no problems.
Great selection delivered to your door, what more can
You ask for.

Reason I chose this business:

Good selection

Value
Shipping
Quality

Date of experience: September 27, 2021

Thumbnail of user josephl1053
New Hampshire
1 review
0 helpful votes
  • Send Message
March 22nd, 2021
Verified purchase
• Updated review

Found what I was looking for in minutes. Thank you

Reason I chose this business:

Tire rack was the first option when I searched the internet.

Value
Shipping
Quality

Date of experience: February 18, 2021

Found what I was looking for in minutes
February 7th, 2021
Verified site experience
• Previous review

Found what I was looking for in minutes. Thank you

Reason I chose this business:

Tire rack was the first option when I searched the internet.

Date of experience: February 7, 2021

Thumbnail of user josuec37
Florida
2 reviews
4 helpful votes
  • Send Message
March 24th, 2021
Verified purchase

Easy navigation, fast delivery, and great pricing. Will definitely be reordering from Tire Rack!

Reason I chose this business:

It came up online, but I also liked the included Road hazard protection.

Reason I chose this product:

Needed same exact tire as a replacement.

Value
Shipping
Quality

Date of experience: February 20, 2021

Thumbnail of user melissam2264
California
1 review
0 helpful votes
  • Send Message
September 27th, 2021
Verified purchase

Simple process, shipped straight to the shop and delivered on time as stated

Reason I chose this business:

Amy@ Firestone recommended

Value
Shipping
Quality

Date of experience: September 27, 2021

Thumbnail of user jerrym575
Delaware
1 review
0 helpful votes
  • Send Message
March 22nd, 2021
Verified purchase
• Updated review

I appreciate my oldest son information about your services

Reason I chose this business:

Easier to order and pick up close to home

Reason I chose this product:

It was the original factory equipment

Value
Shipping
Quality

Date of experience: February 18, 2021

A repeat customer
March 22nd, 2021
Verified purchase
• Previous review

I appreciate my oldest son information about your services

Reason I chose this business:

Easier to order and pick up close to home

Reason I chose this product:

It was the original factory equipment

Value
Shipping
Quality

Date of experience: February 18, 2021

Thumbnail of user karylr3
New York
2 reviews
0 helpful votes
  • Send Message
September 28th, 2021
Verified purchase

The website is very user-friendly. I will take advantage of contacting customer service for advice.

Reason I chose this business:

Price and stock.

Value
Shipping
Quality

Date of experience: September 28, 2021

Thumbnail of user leonh121
Ohio
1 review
0 helpful votes
  • Send Message
February 17th, 2021
Verified purchase

Everything went great i'll be doing more business with them..

Reason I chose this business:

That is a good question..

Reason I chose this product:

Because the were in my price range..

Value
Shipping
Quality

Date of experience: February 17, 2021

Thumbnail of user davidg3242
Kansas
1 review
0 helpful votes
  • Send Message
September 21st, 2021
Verified purchase
• Updated review

Great online shopping with excellent comparison tools, customer reviews, and recommendations.

Reason I chose this business:

Repeat customer. Great shopping, price, and fast shipping. I know what tires I want, not willing to settle for what the dealer "has in stock" or "can get."

Value
Shipping
Quality

Date of experience: September 21, 2021

Repeat Customer
March 22nd, 2021
Verified purchase
• Previous review

Repeat customer. Quick shipping.

Reason I chose this business:

Previous good experience

Reason I chose this product:

Michelin quality. Quiet ride, long life, wet weather traction.

Value
Shipping
Quality

Date of experience: February 18, 2021

Repeat customer
February 12th, 2021
Verified site experience
• Previous review

Repeat customer. Quick shipping.

Reason I chose this business:

Previous good experience

Date of experience: February 12, 2021

Thumbnail of user jacksong59
Florida
1 review
0 helpful votes
  • Send Message
March 11th, 2022
Verified purchase

Easy shopping experience, quick delivery, decent price.

Reason I chose this business:

Price and service

Value
Shipping
Quality

Date of experience: March 11, 2022

Thumbnail of user michaelm6331
Virginia
2 reviews
0 helpful votes
  • Send Message
March 20th, 2021
Verified purchase
• Updated review

My order was placed quickly and I received it in just a matter of days.

Reason I chose this business:

Free shipping and they seemed to be a reliable retailers

Reason I chose this product:

Same tires my truck currently has on it. I was replacing one that got a nail in it.

Value
Shipping
Quality

Date of experience: February 16, 2021

Quick and easy
February 9th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Free shipping and decent price

Date of experience: February 9, 2021

Thumbnail of user gregs731
Florida
1 review
0 helpful votes
  • Send Message
February 17th, 2021
Verified purchase
• Updated review

Excellent website, very informative, not sure why I didn't shop here sooner

Reason I chose this business:

Great pricing

Value
Shipping
Quality

Date of experience: February 17, 2021

Excellent website, very informative, not sure why I...
February 11th, 2021
Verified site experience
• Previous review

Excellent website, very informative, not sure why I didn't shop here sooner

Reason I chose this business:

Great pricing

Date of experience: February 11, 2021

Thumbnail of user christophers1552
Kentucky
1 review
0 helpful votes
  • Send Message
February 12th, 2021
Verified purchase
• Updated review

Amazing selection with great tools to pick the right tires!

Reason I chose this business:

Great price and huge selection

Reason I chose this product:

Great reviews and great price

Value
Shipping
Quality

Date of experience: February 12, 2021

Easy
February 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great price and huge selection

Date of experience: February 6, 2021

Thumbnail of user jenniferm2662
Ohio
1 review
0 helpful votes
  • Send Message
March 18th, 2021
Verified purchase

Had a call to verify shipping address. Worker was super pleasant and very helpful!

Reason I chose this business:

I work at a car dealership. It was so convenient to order my tires and have them shipped directly to my service department to put them on my car.

Reason I chose this product:

I got the Continental xtreme contacts because they have an all around high rating. Also one of the best ratings for snow driving without me having to purchase a dedicated snow tire.

Value
Shipping
Quality

Date of experience: February 14, 2021

Thumbnail of user lawrencer364
New Hampshire
1 review
0 helpful votes
  • Send Message
October 26th, 2022
Verified purchase

Like the quick on-line ordering process and your detailed testing data.

Reason I chose this business:

Previous customer for years.

Value
Shipping
Quality

Date of experience: October 26, 2022

Thumbnail of user rodneyh226
California
2 reviews
0 helpful votes
  • Send Message
September 17th, 2021
Verified purchase
• Updated review

Have used tire rack before. Never a problem. Shipping company was overwhelmed but came through.

Reason I chose this business:

Previous experience

Reason I chose this product:

Reputation for quality

Value
Shipping
Quality

Date of experience: September 17, 2021

Have used tire rack before
September 10th, 2021
Verified site experience
• Previous review

Have used tire rack before. Never a problem.

Reason I chose this business:

Previous experience

Date of experience: September 10, 2021

Thumbnail of user davidm7070
Connecticut
2 reviews
0 helpful votes
  • Send Message
March 8th, 2022
Verified purchase

Easy access to tire information. Nice decision making tool.

Reason I chose this business:

I know I will be getting exactly what I ordered, factory fresh tires. Good pricing.

Value
Shipping
Quality

Date of experience: March 8, 2022

Thumbnail of user rhondal199
Alabama
1 review
0 helpful votes
  • Send Message
January 8th, 2021
Verified purchase

Ordered tires online and received a few days later as we were told

Date of experience: January 8, 2021

Thumbnail of user amandas1718
Washington
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase

Front center caps for 4 wheel drive were not included.

Missing front 4 wheel drive center caps.

Service
Value
Shipping
Quality

Date of experience: August 20, 2021

Thumbnail of user glenns507
Virginia
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase
• Updated review

Found what I was looking for easily. A good amount of options to choose from

Reason I chose this business:

Seemed to be the best price option.

Reason I chose this product:

I have previous good experiences with HANKOOK tires

Value
Shipping
Quality

Date of experience: August 20, 2021

Found what I was looking for easily
August 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Seemed to be the best price option.

Date of experience: August 14, 2021

Thumbnail of user bettyc743
New York
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase

Order was shipped and received within a week of time.

Reason I chose this business:

Previously ordered with Tire Rack. Returning customer.

Reason I chose this product:

Current have the same tires on my car.

Value
Shipping
Quality

Date of experience: August 20, 2021

Thumbnail of user janetl1120
North Carolina
1 review
0 helpful votes
  • Send Message
February 14th, 2022
Verified purchase

Ease of finding what i need on site. Excellent verification systems. Great quality tires.

Reason I chose this business:

Have ordered in the past and trust you. Frustrated the price went up compared to 3 weeks ago but it happens.

Value
Shipping
Quality

Date of experience: February 14, 2022

Thumbnail of user jamesw5154
Maryland
1 review
0 helpful votes
  • Send Message
November 29th, 2022
Verified purchase

When these tires show up this will have been the easiest shopping experience ever!

Reason I chose this business:

Easy to shop and buy.

Value
Shipping
Quality

Date of experience: November 29, 2022

Thumbnail of user calebv27
Maryland
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase

I found these tires on an out of stock sale. Ended up paying half price.

Reason I chose this product:

Cause they fit my tire

Value
Shipping
Quality

Date of experience: August 19, 2021

Thumbnail of user pauls2659
Minnesota
1 review
0 helpful votes
  • Send Message
February 4th, 2021
Verified purchase

Shipping was prompt. Tires were received within two days.

Date of experience: January 5, 2021

Thumbnail of user stepheno490
Massachusetts
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase

Very happy with price. Easy to find what I needed. Really fast shipping. Thanks!

Reason I chose this business:

Price. Free shipping.

Reason I chose this product:

Great reviews.

Value
Shipping
Quality

Date of experience: August 20, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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