• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,289 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26322
  • Shipping
    26284
  • Quality
    26855

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,319
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,922 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,289)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7798) customer service (1703) web site (408) shopping experience (417)
Thumbnail of user stepheno490
Massachusetts
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase

Very happy with price. Easy to find what I needed. Really fast shipping. Thanks!

Reason I chose this business:

Price. Free shipping.

Reason I chose this product:

Great reviews.

Value
Shipping
Quality

Date of experience: August 20, 2021

Thumbnail of user johnb7260
District of Columbia
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase

Good price and shipping time, will use Tirerack again.

Reason I chose this business:

Convenience.

Reason I chose this product:

I needed it.

Value
Shipping
Quality

Date of experience: August 20, 2021

Thumbnail of user shawnm295
New Jersey
2 reviews
0 helpful votes
  • Send Message
August 5th, 2022
Verified purchase

Well designed website, easy to use, prices are competitive. Selection is great.

Reason I chose this business:

The site had the tires I was looking for.

Value
Shipping
Quality

Date of experience: August 5, 2022

Thumbnail of user jonv109
Minnesota
1 review
0 helpful votes
  • Send Message
February 15th, 2022
Verified purchase

Large selection. Lots of helpful information. Great prices.

Value
Shipping
Quality

Date of experience: February 15, 2022

Thumbnail of user stevenc1507
New York
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase
• Updated review

Pleasant experience answered my emails promptly and personally

Reason I chose this business:

We needed a tire in a hurry. Could not find local

Value
Shipping
Quality

Date of experience: August 19, 2021

Nice and easy
July 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

We needed a tire

Date of experience: July 26, 2021

Thumbnail of user anthonyv910
Idaho
1 review
0 helpful votes
  • Send Message
August 5th, 2022
Verified purchase

Always an Easy Comparison with other tires for my vehicle.

Reason I chose this business:

Past Experience

Value
Shipping
Quality

Date of experience: August 5, 2022

Thumbnail of user peterb1117
Florida
2 reviews
0 helpful votes
  • Send Message
February 14th, 2022
Verified purchase

Great website for comparing tires and ordering them. I hope the delivery goes just as well!

Reason I chose this business:

Tire kingdom didn’t have the tires I wanted in stock.

Value
Shipping
Quality

Date of experience: February 14, 2022

Thumbnail of user curtb63
Nebraska
1 review
0 helpful votes
  • Send Message
January 5th, 2021
Verified purchase

These are good tires fir my daughter's Vibe and they were delivered fast.

Date of experience: January 5, 2021

Thumbnail of user nathanielg94
Massachusetts
1 review
0 helpful votes
  • Send Message
February 12th, 2022
Verified purchase

Simple and convenient. Sales representative when I called in was very helpful.

Reason I chose this business:

Recommended by Firestone Representative.

Service
Value
Shipping
Quality

Date of experience: February 12, 2022

Thumbnail of user howardy25
Maryland
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase
• Updated review

Everything went fine. I got my tires in 3 days and am now running on the roads smoothly again.

Reason I chose this business:

Used in the past and always have had great service

Value
Shipping
Quality

Date of experience: August 19, 2021

Everything went fine
August 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Used in the past and always have had great service

Date of experience: August 13, 2021

Thumbnail of user byrono24
Mississippi
1 review
0 helpful votes
  • Send Message
February 12th, 2022
Verified purchase

Quick service and very reliable arrived in a timely manner

Value
Shipping
Quality

Date of experience: February 12, 2022

Thumbnail of user slavicas1
California
3 reviews
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase

Perfect as always, they came highly recommended, and tire rack did not disappoint at all. Thank you

Reason I chose this business:

They came highly recommended from my friends

Reason I chose this product:

Perfect high performance tires nice, sticky, and grippy

Value
Shipping
Quality

Date of experience: August 19, 2021

Thumbnail of user justint296
Arizona
1 review
0 helpful votes
  • Send Message
January 7th, 2021
Verified purchase

Quick delivery, ordered Saturday received Tuesday from out of state

Date of experience: January 7, 2021

Thumbnail of user kenjih10
Washington
1 review
0 helpful votes
  • Send Message
August 6th, 2022
Verified purchase
• Updated review

Super easy! No mishaps and very convenient thanks!

Reason I chose this business:

Used before with no issues

Value
Shipping
Quality

Date of experience: August 6, 2022

New Replacement Tires
February 22nd, 2021
Verified purchase
• Previous review

Wonderful. Bad weather caused tires to be delivered to late for same day installation.

Reason I chose this product:

Replacements

Value
Shipping
Quality

Date of experience: February 22, 2021

Na
June 1st, 2020
Verified site experience
• Previous review

Date of experience: June 1, 2020

Thumbnail of user billd598
South Carolina
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase
• Updated review

Nice selection of product with easy ordering and free shipping

Reason I chose this business:

Had what I needed

Reason I chose this product:

Past experiences

Value
Shipping
Quality

Date of experience: August 19, 2021

Nice selection
August 13th, 2021
Verified site experience
• Previous review

Date of experience: August 13, 2021

Thumbnail of user peterg789
Washington
1 review
0 helpful votes
  • Send Message
January 7th, 2021
Verified purchase

Received all there, haven't used the paint yet, i have high hopes.

Date of experience: January 7, 2021

Thumbnail of user ricardom379
New Jersey
1 review
0 helpful votes
  • Send Message
February 14th, 2022
Verified purchase

Fast, easy and in stock. Free Shipping. Great service

Reason I chose this business:

Availability and free shipping

Value
Shipping
Quality

Date of experience: February 14, 2022

Thumbnail of user artiea11
Louisiana
1 review
0 helpful votes
  • Send Message
October 4th, 2022
Verified purchase
• Updated review

I'm a return buyer and my experience with tire rack has always been excellent.

Reason I chose this business:

Past experience = return buyer.

Value
Shipping
Quality

Date of experience: October 4, 2022

Good so far
August 20th, 2020
Verified site experience
• Previous review
Reason I chose this business:

You have a good reputation with my son

Date of experience: August 20, 2020

Thumbnail of user stevens2891
New York
1 review
0 helpful votes
  • Send Message
October 4th, 2022
Verified purchase

So far the purchase was very easy and forthcoming.

Reason I chose this business:

Variety, and ease of purchase, special finance also helped.

Value
Shipping
Quality

Date of experience: October 4, 2022

Thumbnail of user uwek23
North Carolina
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase
• Updated review

No problem. Tanner called me to confirm size of tires, which is a good thing.

Reason I chose this business:

Continental discount

Reason I chose this product:

Work for Continental and very good in tire rack testing.

Value
Shipping
Quality

Date of experience: August 19, 2021

Webside easy to use
August 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Continental discount

Date of experience: August 13, 2021

Thumbnail of user paull1508
Ohio
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase

Easy ordering and super quick delivery. Can't beat the price. Highly recommend

Value
Shipping
Quality

Date of experience: August 19, 2021

Thumbnail of user chadl221
Arizona
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase

Great!………………………………………………………………………………………………………………..

Reason I chose this business:

Cost and convenience.

Value
Shipping
Quality

Date of experience: August 19, 2021

Thumbnail of user maxg174
New York
1 review
0 helpful votes
  • Send Message
February 13th, 2022
Verified purchase

Thank you I need new tire for car delivery from ups best

Reason I chose this business:

Tire are best market

Value
Shipping
Quality

Date of experience: February 13, 2022

Thumbnail of user scottb1591
Florida
1 review
0 helpful votes
  • Send Message
January 7th, 2021
Verified purchase

Quality parts at amazing prices, fast shipping to boot.

Date of experience: January 7, 2021

Thumbnail of user kits27
Delaware
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase

Well-designed website, reasonable prices, range of choices. Fast delivery.

Reason I chose this product:

To replace an original equipment tire that went flat.

Value
Shipping
Quality

Date of experience: August 19, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?