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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,283 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26321
  • Shipping
    26283
  • Quality
    26854

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,313
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,911 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,283)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user willardh40
Utah
1 review
0 helpful votes
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January 6th, 2021
Verified purchase

Fast shipping. Great price as well. Will be buying from again for sure.

Date of experience: January 6, 2021

Thumbnail of user enriquee16
California
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase
• Updated review

Awesome service and great price delivered as promised thank you

Reason I chose this business:

Cheaper, free delivery

Value
Shipping
Quality

Date of experience: August 2, 2022

Great!
September 24th, 2019
Verified site experience
• Previous review

Date of experience: September 24, 2019

Thumbnail of user stevene524
Pennsylvania
1 review
0 helpful votes
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August 18th, 2021
Verified purchase
• Updated review

Great prices and comparison tools. Super fast shipping. Plenty of consumer reviews.

Value
Shipping
Quality

Date of experience: August 18, 2021

Great prices and comparison tools
August 12th, 2021
Verified site experience
• Previous review

Date of experience: August 12, 2021

Thumbnail of user same288
Illinois
1 review
0 helpful votes
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August 18th, 2021
Verified purchase
• Updated review

Easy search and order. Tires were delivered two days early.

Reason I chose this business:

Repeat customer

Reason I chose this product:

Older vehicle; product is cost effective considering how infrequent the vehicle is driven.

Value
Shipping
Quality

Date of experience: August 18, 2021

Quick and easy
December 17th, 2020
Verified site experience
• Previous review

Date of experience: December 17, 2020

Thumbnail of user osminm1
Florida
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

As always, Tire Rack delivered a great customer experience.

Reason I chose this business:

I have a customer for years.

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user williamr2561
Tennessee
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Chat help from George as to suitability of tire and approved installer

Reason I chose this business:

Good value and service

Value
Shipping
Quality

Date of experience: August 2, 2022

Thumbnail of user briang1160
Texas
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Over night delivery and super helpful through the phone

Every understanding and helpful

Service
Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user scottm2288
Delaware
1 review
0 helpful votes
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February 13th, 2022
Verified purchase
• Updated review

Website not very easy to navigate but overall experience was great.

Reason I chose this business:

Used in past

Value
Shipping
Quality

Date of experience: February 13, 2022

Website not very easy to navigate
February 6th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Used in past

Date of experience: February 6, 2022

Thumbnail of user edk196
Florida
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Easy and efficient way to buy tires
Would have liked home installation

Reason I chose this business:

Prior good experience

Reason I chose this product:

Duplicate what was on car

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user matthewc572
Florida
1 review
0 helpful votes
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August 4th, 2022
Verified purchase
• Updated review

Easy to navigate and look at all of the available options!

Reason I chose this business:

Wouldn't use anything else

Value
Shipping
Quality

Date of experience: August 4, 2022

Always easy to buy tires
April 20th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Quick and easy

Date of experience: April 20, 2020

Thumbnail of user devontaew
Maryland
1 review
0 helpful votes
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August 18th, 2021
Verified purchase
• Updated review

Experience has been great. I will order again and/or recommend to friends.

Reason I chose this product:

Price, reviews, shipping speed

Value
Shipping
Quality

Date of experience: August 18, 2021

Experience has been great
August 12th, 2021
Verified site experience
• Previous review

Date of experience: August 12, 2021

Thumbnail of user anglit
Texas
1 review
0 helpful votes
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January 6th, 2021
Verified purchase

Tires arrived promptly on my door step. They look great!

Date of experience: January 6, 2021

Thumbnail of user elainek159
Texas
1 review
0 helpful votes
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January 5th, 2021
Verified purchase

Ordering through Tire Rack, was super easy and fast, thank you!

Date of experience: January 5, 2021

Thumbnail of user williamg1688
Georgia
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Fast delivery. Good prices. Will continue to order from them.

Reason I chose this business:

Been using Tire Rack for years.

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user terryl526
Colorado
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

Item was in stock and shipped quickly received when promised

Reason I chose this business:

Item I needed was in stock

Reason I chose this product:

Online reviews

Value
Shipping
Quality

Date of experience: August 17, 2021

Thumbnail of user davisl38
California
1 review
0 helpful votes
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August 17th, 2021
Verified purchase
• Updated review

Online service is quick to my question and helpful

Reason I chose this business:

Pre-sort correct wheels for my Tesla Model 3 performance and Speedy service

Reason I chose this product:

Great review and reasonable price.

Value
Shipping
Quality

Date of experience: August 17, 2021

Online service is quick to my question and helpful
August 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Speedy service

Date of experience: August 11, 2021

Thumbnail of user robertc5214
California
1 review
0 helpful votes
  • Send Message
February 13th, 2022
Verified purchase

Easy to browse selection, delivery was fast, install went great!

Reason I chose this business:

Ease of use of website

Value
Shipping
Quality

Date of experience: February 13, 2022

Thumbnail of user bradfordw53
Greenland
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Consistent excellent service. Easy to order questions asked quickly without along hold
time.

Value
Quality

Date of experience: November 28, 2022

Thumbnail of user ingolfp
California
1 review
0 helpful votes
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August 17th, 2021
Verified purchase
• Updated review

Always fast and easy to order. I've been using Tire Rack for years.

Very good experience

Reason I chose this business:

I've had very good luck with Tire Rack

Reason I chose this product:

Price and availability

Service
Value
Shipping
Quality

Date of experience: August 17, 2021

Always fast and easy to order
August 11th, 2021
Verified site experience
• Previous review

Always fast and easy to order. I've been using Tire Rack for years.

Date of experience: August 11, 2021

Thumbnail of user leon49
New Jersey
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase
• Updated review

Great time saving advice through the chat feature.

Reason I chose this business:

Previous customer and price

Reason I chose this product:

Tire Rack recommendation

Value
Shipping
Quality

Date of experience: August 18, 2021

Fast and efficient
August 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Previous customer and price

Date of experience: August 11, 2021

Thumbnail of user arthurr339
New Jersey
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

Good price fast delivery easy scheduling installation

Reason I chose this business:

Used before had good experience

Value
Shipping
Quality

Date of experience: November 27, 2022

Thumbnail of user alm363
New York
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

Everything went better than expected, I order, received within 2 days

Reason I chose this business:

I buy from tirerack all the time

Reason I chose this product:

Tire Rack ratings and customer reviews

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user jeremyh726
Texas
1 review
0 helpful votes
  • Send Message
September 7th, 2022
Verified purchase

It was a pleasure! Great.
Amazingly fast shipping.

Reason I chose this business:

Price, Availability, Free Shipping

Value
Shipping
Quality

Date of experience: September 7, 2022

Thumbnail of user bharatp36
Nevada
1 review
0 helpful votes
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November 26th, 2022
Verified purchase
• Updated review

Excellent service. Would definitely order again from them

Value
Shipping
Quality

Date of experience: November 26, 2022

Great service
July 22nd, 2022
Verified purchase
• Previous review

Nice experience. Fast delivery. Great prices. Will definitely be ordering tires again.

Value
Shipping
Quality

Date of experience: July 22, 2022

Thumbnail of user freddied42
Kentucky
1 review
0 helpful votes
  • Send Message
August 3rd, 2022
Verified purchase

The way of finding tire size and making sure it fits my vehicle was very helpful!

Reason I chose this business:

Have dealt with this company before, afraid of no name deals

Value
Shipping
Quality

Date of experience: August 3, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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