• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26321
  • Shipping
    26283
  • Quality
    26854

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,310
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,907 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,280)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user richardb2376
New York
2 reviews
1 helpful vote
  • Send Message
November 20th, 2021
Verified purchase

Web site works great, fast simple delivery is usually quick

Reason I chose this business:

Good prices, excellent shipment

Value
Shipping
Quality

Date of experience: November 20, 2021

Thumbnail of user ericw1362
Maine
1 review
0 helpful votes
  • Send Message
November 22nd, 2021
Verified purchase

Tire rack makes it very easy to find what you need.

Reason I chose this business:

Previous experience with purchasing from Tire Rack.

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user liamb141
California
1 review
0 helpful votes
  • Send Message
November 21st, 2021
Verified purchase

Easy online ordering, good selection, quick shipping.

Reason I chose this business:

My normal tire shop couldn't get the tires I wanted.

Value
Shipping
Quality

Date of experience: November 21, 2021

Thumbnail of user leanneb26
South Carolina
3 reviews
1 helpful vote
  • Send Message
November 26th, 2022
Verified purchase

I appreciate the detailed data sheet for each tire make and size.

Reason I chose this business:

Recommended by a friend.

Value
Shipping
Quality

Date of experience: November 26, 2022

Thumbnail of user matts1051
Massachusetts
1 review
0 helpful votes
  • Send Message
November 26th, 2022
Verified purchase
• Updated review

Ordering the winter tire/wheel package was extremely easy.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: November 26, 2022

Website easy to use
May 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good prices

Date of experience: May 23, 2021

Thumbnail of user johnu446
California
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

Quick and easy
Ordering my wheels May have taken less time than the survey did

Reason I chose this business:

It was recommended

Reason I chose this product:

Quality and price

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user yvanc5
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 20th, 2021
Verified purchase
• Updated review

It's always been a great experience otherwise I would be dealing with someone else

Reason I chose this business:

I am a repeat customer great service and price!

Value
Shipping
Quality

Date of experience: November 20, 2021

Great that its in stock!
June 6th, 2020
Verified site experience
• Previous review
Reason I chose this business:

I love the selection and pricing very prompt with everything. Thank you!

Date of experience: June 6, 2020

Thumbnail of user valeriee88
New York
2 reviews
0 helpful votes
  • Send Message
November 21st, 2021
Verified purchase

It was pretty easy I'm gonna see how the delivery Go

Reason I chose this business:

Because I couldn't find those certain tires In my tire size

Value
Shipping
Quality

Date of experience: November 21, 2021

Thumbnail of user tylerj255
Florida
1 review
0 helpful votes
  • Send Message
May 7th, 2022
Verified purchase

Very quick and easy to use, had the tires at my door 2 days later

Quality

Date of experience: May 7, 2022

Thumbnail of user jamesa2171
New York
1 review
0 helpful votes
  • Send Message
November 21st, 2021
Verified purchase

Awesome! Easy! Took the mystery out of ordering tires!

Reason I chose this business:

Friend recommended

Value
Shipping
Quality

Date of experience: November 21, 2021

Thumbnail of user dp437
Florida
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

Excellent service. Happy with product and quick delivery.

Reason I chose this business:

Family recommendation

Reason I chose this product:

Match tires

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user thomasr1985
South Carolina
1 review
0 helpful votes
  • Send Message
November 26th, 2022
Verified purchase

This was my first time but so far I like it, will visit again

Reason I chose this business:

I like the option

Value
Shipping
Quality

Date of experience: November 26, 2022

Thumbnail of user anthonyl933
New Jersey
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

Shopping and placing order was super easy, will definitely be ordering again!

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user dakotal36
Michigan
1 review
0 helpful votes
  • Send Message
November 22nd, 2021
Verified purchase

If i really get my tires by tomorrow, then this deserves 6 stars

Reason I chose this business:

Best Deals on the market

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user anthonyl928
Illinois
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase
• Updated review

Easy online order, fast shipping, many payment options.

Reason I chose this business:

Past experience

Reason I chose this product:

Wanted wheels that are uncommon

Value
Shipping
Quality

Date of experience: August 18, 2021

Easy and reliable
August 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Past experience

Date of experience: August 11, 2021

Thumbnail of user sandrac1627
New York
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase
• Updated review

Incredibly user friendly. Tire Rack delivered just as promised!

Reason I chose this business:

My brother recommended this option

Reason I chose this product:

The fall is the best time to drive with the top down! I needed to replace the tires on my convertible 2006 Mini Cooper. Run flats can be pricey; so I was looking for the best price, quality and convenience. Tire Rack was my answer!

Value
Shipping
Quality

Date of experience: August 18, 2021

Incredibly user friendly!
August 12th, 2021
Verified site experience
• Previous review
Reason I chose this business:

My brother recommended this option

Date of experience: August 12, 2021

Thumbnail of user armene2
Massachusetts
1 review
0 helpful votes
  • Send Message
November 21st, 2021
Verified purchase

Wonderful service and easy instructions to follow!

Reason I chose this business:

A variety of choices.

Value
Shipping
Quality

Date of experience: November 21, 2021

Thumbnail of user thomasl1370
California
1 review
0 helpful votes
  • Send Message
November 21st, 2021
Verified purchase

Website is very easy to use, great prices and free shipping keeps you coming back

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: November 21, 2021

Thumbnail of user brandona360
Wyoming
1 review
0 helpful votes
  • Send Message
May 5th, 2022
Verified purchase

They are fantastic and efficient at getting back to me with great info.

Reason I chose this business:

I chose Tire Rack because they get all my tires for me and I hate ECS Tuning

Quality

Date of experience: May 5, 2022

Thumbnail of user frederickb208
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 30th, 2021
Verified purchase

Easy ordering need to see how the tires work. Quick delivery. Good communications.

Reason I chose this business:

Because sams club wouldn't answer the phone

Value
Shipping
Quality

Date of experience: October 30, 2021

Thumbnail of user marks4884
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 13th, 2022
Verified purchase

So much information and great photos. They make it easy!

Reason I chose this business:

I get all my tires here. No stress

Value
Shipping
Quality

Date of experience: April 13, 2022

Thumbnail of user michaeld4290
Massachusetts
1 review
0 helpful votes
  • Send Message
October 31st, 2021
Verified purchase

Fast and easy to order. Great what you should expect from a business

Value
Shipping
Quality

Date of experience: October 31, 2021

Thumbnail of user michaeld3634
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 30th, 2021
Verified purchase
• Updated review

Always very easy to find what I want at a reasonable price.

Reason I chose this business:

Previously ordered from Tire Rack

Service
Value
Shipping
Quality

Date of experience: October 30, 2021

Great quality & price all in one place!
April 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Previous orders

Date of experience: April 14, 2021

Thumbnail of user keithg438
Washington
1 review
0 helpful votes
  • Send Message
October 30th, 2021
Verified purchase

Very easy to navigate through a winter tire and wheel package.

Reason I chose this business:

Had a previous positive experience ordering a winter tire and wheel package for a different vehicle

Value
Shipping
Quality

Date of experience: October 30, 2021

Thumbnail of user davids6021
California
1 review
0 helpful votes
  • Send Message
October 30th, 2021
Verified purchase
• Updated review

Always a good experience shopping here. Easy to find what you're looking for.

Reason I chose this business:

You had the tires I needed

Value
Shipping
Quality

Date of experience: October 30, 2021

Always a pleasure
June 3rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Like there's another choice?

Date of experience: June 3, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?