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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,290
Neutral
160
Negative
96
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Instant Feedback

469,871 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,260)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user bobb1486
Texas
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Fabulous as always. Never a problem in >20 years of buying tires here.

Reason I chose this business:

Previous experience

Reason I chose this product:

Identical replacement to current tires

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user joseg1324
California
1 review
0 helpful votes
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November 28th, 2022
Verified purchase
Value
Shipping
Quality

Date of experience: November 28, 2022

Thumbnail of user bryanf260
Utah
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Good price and a fast delivery. No hassles at all.

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user brandonc391
Michigan
1 review
0 helpful votes
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January 11th, 2021
Verified purchase

Great, upon my request the gift card was sent to a different email address.

Date of experience: January 11, 2021

Thumbnail of user joses657
Florida
1 review
0 helpful votes
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August 6th, 2022
Verified purchase
• Updated review

Great experience! Great product! Great price! Great experience!

Reason I chose this business:

Tire not available in my area

Value
Shipping
Quality

Date of experience: August 6, 2022

Excellent experience!
August 6th, 2021
Verified purchase
• Previous review

Excellent! Tires arrived as expected in just two days! Being able to receive the tires at the installer and being able to choose the installer is very good.

Reason I chose this business:

Tire not available locally

Reason I chose this product:

Quality and price

Value
Shipping
Quality

Date of experience: August 6, 2021

Excellent!
July 31st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Tire not available locally

Date of experience: July 31, 2021

Thumbnail of user logana46
Wisconsin
1 review
0 helpful votes
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January 10th, 2021
Verified purchase

Order came very quickly and price was lower then anywhere else I looked.

Date of experience: January 10, 2021

Thumbnail of user juanf208
District of Columbia
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Easy & reliable, best prices. Overall the experience was hassle free.

Value
Shipping
Quality

Date of experience: August 23, 2021

Easy & reliable, best prices
August 15th, 2021
Verified site experience
• Previous review

Date of experience: August 15, 2021

Thumbnail of user terrys976
Tennessee
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Pressed the dealer of my choice and it gave me another

Stayed on the phone 48 min. then the dealer of my choice was fixed.

Reason I chose this business:

Price and choice

Service
Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user richardh2226
Kansas
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Excellent overall customer service. Fast delivery!

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user georges1505
South Carolina
2 reviews
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Been doing business with Tire Rack since 1986! Great as always...

Reason I chose this product:

Previous experience with the brands.

Value
Shipping
Quality

Date of experience: August 22, 2021

Been doing business with Tire Rack since 1986!
August 16th, 2021
Verified site experience
• Previous review

Been doing business with Tire Rack since 1986! Great as always...

Date of experience: August 16, 2021

Thumbnail of user jacobb556
Rhode Island
2 reviews
0 helpful votes
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February 15th, 2022
Verified purchase

Makes tire shopping easy, installer was awesome. Can't make this any easier.

Reason I chose this business:

Used previously, fast, easy and competitive pricing

Value
Shipping
Quality

Date of experience: February 15, 2022

Thumbnail of user byronc80
New York
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Super easy. Glad that my tire size and installer info was saved from last time.

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: February 16, 2022

Thumbnail of user williamm2475
Virginia
2 reviews
0 helpful votes
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January 10th, 2021
Verified purchase

Outstanding service, both tire purchase & reception and mounting.

Date of experience: January 10, 2021

Thumbnail of user ronb717
Ohio
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Great! Fast, accurate, and convenient. Always has the tires I need.

Reason I chose this business:

Fast, accurate, and convenient ordering.

Reason I chose this product:

OEM Replacement tires.

Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user tee2
Connecticut
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Needed tires overnight, tire rack delivered. No issues.

Reason I chose this business:

Simple experience. Purchased multiple times with no issues.

Reason I chose this product:

Factory replacement.

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user mikhailg19
California
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Always like TireRack, which is my number 1 for tires.

Reason I chose this business:

Ease of use, reviews, and prices.

Reason I chose this product:

Great price and performance.

Value
Shipping
Quality

Date of experience: August 22, 2021

Always like TireRack, which is my number 1 for tires
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Ease of use, reviews, and prices.

Date of experience: August 16, 2021

Thumbnail of user michaelr3669
Virginia
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Great selection.
Shipped and arrived fast.
I always get my tires from Tire Rack!

Reason I chose this product:

This is my third set of this tire. Perfect balance of road quietness and off road performance for my daily driver.

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user rafaele50
Washington
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Very user friendly website, package delivered on time

Reason I chose this business:

Recommendation

Reason I chose this product:

Recommendations

Service
Value
Shipping
Quality

Date of experience: August 23, 2021

Very user friendly
August 14th, 2021
Verified site experience
• Previous review

Date of experience: August 14, 2021

Thumbnail of user jimn309
Indiana
1 review
0 helpful votes
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January 11th, 2021
Verified purchase

Great, tires ordered and delivered in 2 days, no problems

Date of experience: January 11, 2021

Thumbnail of user paulp1390
Illinois
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Quick order online. Delivery as requested... on time

Reason I chose this business:

Prior experience.

Reason I chose this product:

Matched tires on vehicle

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user amandap710
North Carolina
1 review
0 helpful votes
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January 11th, 2021
Verified purchase

Timely, and consistent. Although your "certified installers" list is pretty limited.

Date of experience: January 11, 2021

Thumbnail of user paulb1691
Minnesota
1 review
0 helpful votes
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November 28th, 2022
Verified purchase
• Updated review

Awesome as usual! Very fast shipping perfect product!

Reason I chose this business:

Past experience. Quick shipping

Value
Shipping
Quality

Date of experience: November 28, 2022

Great as always!
December 23rd, 2019
Verified site experience
• Previous review

Date of experience: December 23, 2019

Thumbnail of user lamontc29
Illinois
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

5 Stars experience. Will recommend to others for products

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user marcb524
Mississippi
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Great info about all their products, and very helpful customer service.

I contacted them to confirm fitment before ordering.

Reason I chose this business:

Price, selection and available product information.

Reason I chose this product:

I was looking for an inexpensive wheel for my 22 year old Expedition, and Tire Rack had a far better selection than my local Les Schwab. Same with the tires, and the Generals I bought were very well reviewed, and precisely fit our needs.

Service
Value
Shipping
Quality

Date of experience: August 23, 2021

Great info about all their products, and very helpful...
August 17th, 2021
Verified site experience
• Previous review

Great info about all their products, and very helpful customer service.

Date of experience: August 17, 2021

Thumbnail of user johnr3873
Wisconsin
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Tires have done great so far delivery was late. Three more characters

Customer service was great with questions being answered

Reason I chose this business:

Delt with you before

Reason I chose this product:

Needed tires

Service
Value
Shipping
Quality

Date of experience: August 22, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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