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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,290
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,871 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,260)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user jessem427
Alabama
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Seamless process. Installers did excellent job. Tires were delivered promptly.

Reason I chose this business:

Past experience

Reason I chose this product:

I have been satisfied with the brand before.

Value
Shipping
Quality

Date of experience: August 23, 2021

Thumbnail of user scottl1061
Wyoming
2 reviews
0 helpful votes
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January 10th, 2021
Verified purchase

Wheels were here within 2 days, boxed up nice and near!

Date of experience: January 10, 2021

Thumbnail of user carolm2679
Maryland
1 review
0 helpful votes
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August 7th, 2022
Verified purchase

Excellent experience with Tire Rack. No problems. Smooth sailing.

Reason I chose this business:

Someone told me about it

Value
Shipping
Quality

Date of experience: August 7, 2022

Thumbnail of user coling125
Georgia
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

I really liked the idea that you ship directly to my installer

Reason I chose this business:

Convenient shipping to installer

Value
Shipping
Quality

Date of experience: August 22, 2021

Nice website easy to understand!
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Convenient shipping to installer

Date of experience: August 16, 2021

Thumbnail of user chrisb2054
Iowa
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

It was great. Ordered two sets of tires for my trucks, had both set within a week.

Reason I chose this business:

Quality products and a decent price.

Reason I chose this product:

I have had the general grabbers before. One of the best tires for your money.

Value
Shipping
Quality

Date of experience: August 23, 2021

It was great
April 6th, 2021
Verified site experience
• Previous review

Date of experience: March 7, 2021

Thumbnail of user jasonj1045
Georgia
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Thank you Tire Rack for online purchase of my new tires really needed and it was easy to order.

Reason I chose this business:

I used Tire Rack before.

Value
Shipping
Quality

Date of experience: August 8, 2022

Thumbnail of user edwardt317
North Carolina
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Easy with great prices. Haven't had the tires installed yet.

Reason I chose this business:

Recommended by co-workers.

Reason I chose this product:

Good recommendations and price.

Value
Shipping
Quality

Date of experience: August 23, 2021

Easy with great prices
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Recommended by co-workers.

Date of experience: August 16, 2021

Thumbnail of user davidw2471
Illinois
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Easy and quick process the order. Deliver as promised.

Reason I chose this business:

Take advantage of free shipping. Good experience.

Reason I chose this product:

Competitive price with brand products

Value
Shipping
Quality

Date of experience: August 23, 2021

Easy and quick process the order
April 25th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Take advantage of free shipping

Date of experience: April 25, 2020

Thumbnail of user ravir79
Ohio
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Easy to shop. Prompt shipping. Reasonable price. Good customer support.

Reason I chose this business:

Used before

Reason I chose this product:

Longevity of brand

Value
Shipping
Quality

Date of experience: August 22, 2021

Easy to shop
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Used before

Date of experience: August 16, 2021

Thumbnail of user joels471
New York
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Have ordered many sets of tires and never been disappointed

Value
Shipping
Quality

Date of experience: August 22, 2021

Have ordered many sets of tires and never been disappointed
August 15th, 2021
Verified site experience
• Previous review

Date of experience: August 15, 2021

Thumbnail of user jamesm4192
Texas
1 review
0 helpful votes
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January 9th, 2021
Verified purchase

Found some tires for good price and they delivered really quickly.

Date of experience: January 9, 2021

Thumbnail of user christianh390
Maine
2 reviews
0 helpful votes
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August 8th, 2022
Verified purchase

Quick & easy. Love the "Compare" feature! They shipped to me in three days!

Reason I chose this business:

#1 Suggested

Value
Shipping
Quality

Date of experience: August 8, 2022

Thumbnail of user jerryl320
Ohio
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

You guys are the best! Excellent customer service and one day delivery.

Reason I chose this business:

Nice and easy. Good site, good price

Reason I chose this product:

Great ratings. Amazing ride!

Value
Shipping
Quality

Date of experience: August 22, 2021

You guys are the best!
October 5th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Nice and easy. Good site, good price

Date of experience: October 5, 2020

Thumbnail of user omarc127
California
1 review
0 helpful votes
  • Send Message
August 8th, 2022
Verified purchase
• Updated review

Gotta love the delivery of these tires always in time.

Value
Shipping
Quality

Date of experience: August 8, 2022

Always great service!
October 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great deals.

Date of experience: October 11, 2021

Thumbnail of user rjj29
Alaska
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase

We live in Alaska and had our tires within a week, well before they were supposed to be here!

Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user jeromew120
Tennessee
1 review
0 helpful votes
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November 28th, 2022
Verified purchase
• Updated review

Great value, easy to use website, selected tires are in stock.

Reason I chose this business:

I had a road hazard warranty claim on my present set of tires which The Tire Rack handled quickly and professionally. The sent a replacement tire immediately after I supplied proof of the irreparable damage. Great customer service.

Value
Shipping
Quality

Date of experience: November 28, 2022

Great value, easy to use website
November 28th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I had a road hazard warranty claim on my present set of tires which The Tire Rack handled quickly and professionally. The sent a replacement tire immediately after I supplied proof of the irreparable damage. Great customer service.

Date of experience: November 28, 2022

Thumbnail of user williamf1319
Ohio
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase
• Updated review

Easy! Fast! Painless! And affordable! Great two day delivery.

Reason I chose this business:

Recommended by installer

Value
Shipping
Quality

Date of experience: August 22, 2021

Easy!
August 15th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Recommended by installer

Date of experience: August 15, 2021

Thumbnail of user chiantip
Florida
1 review
0 helpful votes
  • Send Message
August 21st, 2021
Verified purchase
• Updated review

Fast, easy and affordable shopping. Quick delivery

Value
Shipping
Quality

Date of experience: August 21, 2021

Fast, easy and affordable shopping
August 15th, 2021
Verified site experience
• Previous review

Date of experience: August 15, 2021

Thumbnail of user jeffreys1433
Illinois
2 reviews
0 helpful votes
  • Send Message
August 21st, 2021
Verified purchase
• Updated review

Love the clearance, not easy to find this size profile.

Reason I chose this business:

Most sizes/choices

Reason I chose this product:

Matching the rear tires like the brand.

Value
Shipping
Quality

Date of experience: August 21, 2021

Love the clearance
August 15th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Most sizes/ckoices

Date of experience: August 15, 2021

Thumbnail of user edwardz60
Illinois
1 review
0 helpful votes
  • Send Message
November 29th, 2022
Verified purchase
• Updated review

Tire Rack's website makes things a very seamless process.

Reason I chose this business:

I have bought numerous sets of tires from Tire Rack in the past and have always found them to be great to work with.

Value
Shipping
Quality

Date of experience: November 29, 2022

Selection, review, comparison, everything was made...
May 16th, 2020
Verified site experience
• Previous review

Selection, review, comparison, everything was made easy.

Reason I chose this business:

Great service, the best selection, and great pricing.

Date of experience: May 16, 2020

Thumbnail of user jamiek228
Wisconsin
1 review
0 helpful votes
  • Send Message
January 10th, 2021
Verified purchase

Ordered tires, good selection, fast delivery, several installers available online nearby

Date of experience: January 10, 2021

Thumbnail of user melissab1965
New York
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase

We had a great experience with the rep who helped us online

Reason I chose this business:

Good prices, good information

Reason I chose this product:

Well reviewed snow tires

Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user dakotaw158
South Dakota
1 review
0 helpful votes
  • Send Message
January 10th, 2021
Verified purchase

I ordered the tires and they arrived in great condition within 2 days

Date of experience: January 10, 2021

Thumbnail of user lorint4
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase
• Updated review

Good prices, fast shipping, great selection of products

Reason I chose this business:

Good prices, fast shipping, great selection of products

Reason I chose this product:

Good prices, fast shipping, great selection of products

Value
Shipping
Quality

Date of experience: August 22, 2021

Good experience
January 24th, 2021
Verified purchase
• Previous review

Ordered tires, they were not commonly used for my vehicle, customer service contacted me to verify before fulfilling order - overall very good experience, will order from again.

Date of experience: January 24, 2021

Thumbnail of user robertg2694
Maryland
1 review
0 helpful votes
  • Send Message
August 21st, 2021
Verified purchase
• Updated review

Everything was fast and easy. The reviews were helpful.

Reason I chose this business:

Price, selection, included road hazard, free shipping

Reason I chose this product:

Price, performance, ratings.

Value
Shipping
Quality

Date of experience: August 21, 2021

Fast and easy
August 12th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price, selection, included road hazard, free shipping

Date of experience: August 12, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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