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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,284
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,853 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,254)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user johnc6191
Indiana
1 review
0 helpful votes
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November 28th, 2022
Verified purchase
• Updated review

Products shipped promptly and received in good condition.

Reason I chose this business:

Good reputation.

Reason I chose this product:

Good reviews.

Value
Shipping
Quality

Date of experience: November 28, 2022

So far so good...
November 19th, 2022
Verified site experience
• Previous review

So far so good...

Reason I chose this business:

Good reputation

Date of experience: November 19, 2022

Easy enough
March 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Nobody has anything in stock anyway.

Date of experience: March 23, 2021

Thumbnail of user testt135
Pennsylvania
1 review
0 helpful votes
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January 10th, 2021
Verified purchase

Test test test test test test test test test test yeah yeah

Date of experience: January 10, 2021

Thumbnail of user charlesb740
North Carolina
1 review
0 helpful votes
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August 8th, 2022
Verified purchase
• Updated review

Always easy to deal with Tire Rack. I would not shop for tires any other way.

Reason I chose this business:

Great service, easy to navigate web site.

Service
Value
Shipping
Quality

Date of experience: August 8, 2022

Good value
June 26th, 2022
Verified purchase
• Previous review

I like the ease of ordering and review options to compare value and durability.

Reason I chose this business:

Value comparison.

Value
Shipping
Quality

Date of experience: June 26, 2022

Happy customer.
February 24th, 2022
Verified purchase
• Previous review

Always love to use Tire Rack. Great selection, easy to use web site, and fair pricing. I like to rate each tire and compare, your site offers this great ability. I will keep coming back and share your name with others. Keep up the good work.

Reason I chose this business:

Listed in feed back above.

Value
Shipping
Quality

Date of experience: February 24, 2022

Love the great deals and ease of shopping online
October 27th, 2019
Verified site experience
• Previous review

Date of experience: October 27, 2019

Thumbnail of user chadk194
Pennsylvania
1 review
0 helpful votes
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January 10th, 2021
Verified purchase

Even through the holidays i was able to have my products delivered in a reasonable time

Date of experience: January 10, 2021

Thumbnail of user gladj1
New Jersey
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Great experience. Process is very easy, an warranty on the tires makes Tire Rack worth it.

Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user maureene124
New York
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Seth was very helpful and knowledgeable to assist with ordering my tires. Thank you

Reason I chose this business:

Price comparisons, Customer service

Service
Value
Shipping
Quality

Date of experience: November 28, 2022

Thumbnail of user garyt506
Pennsylvania
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

GREAT! Experience tell everyone you know this how to buy tires

Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user christopherd1096
South Carolina
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Always a pleasant experience when shopping at the Tirerack.

Reason I chose this business:

This is the only place I buy my tires from.

Value
Shipping
Quality

Date of experience: August 22, 2021

Always a pleasant experience when shopping at the Tirerack
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

This is the only place I buy my tires from.

Date of experience: August 16, 2021

Thumbnail of user charless1926
Florida
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Great. Tire easy to find and location of an installer

Reason I chose this business:

Could do it all online

Reason I chose this product:

My rear passenger tire had a nail in it that couldn’t be patched. Need a new tire and tire rack was the easiest way to order one

Value
Shipping
Quality

Date of experience: August 22, 2021

Great
August 15th, 2021
Verified site experience
• Previous review

Great. Tire easy to find and location of an installer

Reason I chose this business:

Could do it all online

Date of experience: August 15, 2021

Thumbnail of user bradleyd166
Virginia
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

Tire Rack made it easy to compare my options and make a quick decision.

Reason I chose this business:

I paid just slightly more than Costco and purchased the tires I wanted instead of having to choose a lesser tire with a rebate that I didn't want.

Value
Shipping
Quality

Date of experience: August 30, 2022

Thumbnail of user scottp1423
North Carolina
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Easy to use website and tire installer option were bonus!

Value
Shipping
Quality

Date of experience: August 8, 2022

Thumbnail of user robertj2381
Louisiana
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

Easy to compare different tire options for my high performance vehicle

Reason I chose this business:

Repeat customer, reliable service, good selection, reasonable prices

Value
Shipping
Quality

Date of experience: August 5, 2022

Thumbnail of user markh2920
California
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Perfect, very fast, great install, all good. Would use again

Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user pamelaw1366
Virginia
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

The tires arrived on time as stated. I am very happy with my purchase

Reason I chose this business:

PRICE AND FREE SHIPPING

Value
Shipping
Quality

Date of experience: February 15, 2022

Thumbnail of user henryv194
Illinois
2 reviews
0 helpful votes
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October 30th, 2022
Verified purchase

Fast. Great Price. Huge selection. Easy transaction.

Reason I chose this business:

Past experience, previous customer, great place to buy tires!

Value
Shipping
Quality

Date of experience: October 30, 2022

Thumbnail of user lancek48
Washington
2 reviews
0 helpful votes
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August 6th, 2022
Verified purchase

You guys always have a tire that fits right and usually last longer than expected.

Reason I chose this business:

Previous customer

Service
Value
Shipping
Quality

Date of experience: August 6, 2022

Thumbnail of user gregoryn165
Luxembourg
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

Great process and timely delivery. I'm not sure why I have to type 50 characters

Reason I chose this business:

Recommended by Mavis tire rep named Hank in Gardiner ny

Value
Shipping
Quality

Date of experience: February 15, 2022

Thumbnail of user joses548
Arizona
1 review
0 helpful votes
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January 7th, 2021
Verified purchase

I had the best experience ever. Thank you very much.

Date of experience: January 7, 2021

Thumbnail of user seanw626
New York
2 reviews
0 helpful votes
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October 30th, 2022
Verified purchase

Awesome experience. Hours of fun for the whole family!

Reason I chose this business:

I had a good experience with Tire Rack in the past.

Value
Shipping
Quality

Date of experience: October 30, 2022

Thumbnail of user ff74
Florida
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

Great price and fast shipping. Always buy my tires at the rack!

Value
Shipping
Quality

Date of experience: August 20, 2021

Thumbnail of user juanp541
Florida
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

I always order from this company and never disappoint

Reason I chose this business:

Order before and was great and price too

Value
Shipping
Quality

Date of experience: August 8, 2022

Thumbnail of user georges722
Nebraska
1 review
0 helpful votes
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February 15th, 2022
Verified purchase
• Updated review

Convenient good selection, usually fast shipping….

Reason I chose this business:

Used before

Value
Shipping
Quality

Date of experience: February 15, 2022

Good experience checking out is a pain Would not let...
December 27th, 2019
Verified site experience
• Previous review

Good experience checking out is a pain
Would not let me put my vehicle info in, and had to enter my CC info twice

Reason I chose this business:

Previous experience

Date of experience: December 27, 2019

Thumbnail of user bryanc223
Massachusetts
3 reviews
0 helpful votes
  • Send Message
August 21st, 2021
Verified purchase
• Updated review

Even my car repair specialist recommends buy our tires thru you!

Reason I chose this business:

Price availability and recommendation of our repair specialists

Reason I chose this product:

Rated 95% of the cost of a tire that was 2X performance rankings the 1/2 the price

Value
Shipping
Quality

Date of experience: August 21, 2021

Even my car repair specialist recommends buy our tires...
August 15th, 2021
Verified site experience
• Previous review

Even my car repair specialist recommends buy our tires thru you!

Reason I chose this business:

Price availability and recommendation of our repair specialists

Date of experience: August 15, 2021

Thumbnail of user lindal2321
Georgia
1 review
0 helpful votes
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August 21st, 2021
Verified purchase

Well pleased with the timely delivery and service exactly what I ordered

Reason I chose this business:

Products offered and price

Reason I chose this product:

Needed it to match other 3

Value
Shipping
Quality

Date of experience: August 21, 2021

Thumbnail of user andrewd671
Washington
2 reviews
0 helpful votes
  • Send Message
August 21st, 2021
Verified purchase
• Updated review

Took a while to find the correct tire, but I eventually found it.

Reason I chose this business:

Had the tire I needed

Reason I chose this product:

Matches the tires already on my car. Had 1 with ha nail in it.

Value
Shipping
Quality

Date of experience: August 21, 2021

More information available on this site than any other...
February 16th, 2020
Verified site experience
• Previous review

More information available on this site than any other I could find.

Reason I chose this business:

Tires available at a rrelatively inexpensive price

Date of experience: February 16, 2020

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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