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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,247 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,277
Neutral
160
Negative
96
View ratings trends

Instant Feedback

469,846 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,247)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user dorint3
Virginia
1 review
0 helpful votes
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August 21st, 2021
Verified purchase
• Updated review

Perfect! If only other things would be as easy and straightforward!

Reason I chose this business:

Because it is the best

Reason I chose this product:

Ratings and reviews

Value
Shipping
Quality

Date of experience: August 21, 2021

Perfect!
August 15th, 2021
Verified site experience
• Previous review

Perfect! If only other things would be as easy and straightforward!

Reason I chose this business:

Because it is the best

Date of experience: August 15, 2021

Thumbnail of user bretth304
Alaska
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Easy shopping. Thank you. Will see how they do in a couple of months

Reason I chose this business:

Recommend from a coworker

Value
Shipping
Quality

Date of experience: August 4, 2022

Thumbnail of user davids6418
Idaho
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

Great price. In stock. Fast delivery……."………………………………………………

Value
Shipping
Quality

Date of experience: August 20, 2021

Thumbnail of user bills1997
Maryland
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

Easy, quick convenient online ordering and payment.

Reason I chose this business:

Convenience, price

Value
Shipping
Quality

Date of experience: October 30, 2022

Thumbnail of user josephm2643
Pennsylvania
2 reviews
0 helpful votes
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August 6th, 2022
Verified purchase
• Updated review

So easy to find exactly what I want. Prices are good.

Reason I chose this business:

Previous satisfaction

Value
Shipping
Quality

Date of experience: August 6, 2022

I love website features, ratings, accuracy in tire...
March 27th, 2022
Verified site experience
• Previous review

I love website features, ratings, accuracy in tire selection.

Date of experience: March 27, 2022

Good experience
March 19th, 2022
Verified purchase
• Previous review

Easy navigation, good selection, timely delivery, good rating.

Reason I chose this business:

To replace a tire

Value
Shipping
Quality

Date of experience: March 19, 2022

All good
December 13th, 2021
Verified purchase
• Previous review

Great online platform. Fast accurate delivery xxxxxxxxxxx

Reason I chose this business:

Previously used with success

Value
Shipping
Quality

Date of experience: December 13, 2021

Thumbnail of user hsiaochingj
Rhode Island
1 review
0 helpful votes
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February 13th, 2022
Verified purchase

Great selection, information and customer reviews.

Reason I chose this business:

Great selection, information and customer reviews.

Value
Shipping
Quality

Date of experience: February 13, 2022

Thumbnail of user jont308
Utah
1 review
0 helpful votes
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January 9th, 2021
Verified purchase

Tires arrived quickly and as described. Will definitely use again.

Date of experience: January 9, 2021

Thumbnail of user kevinc2070
Tennessee
1 review
0 helpful votes
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February 13th, 2022
Verified purchase

I always have a good experience on the tire rack site.

Reason I chose this business:

I always buy tires on Tire Rack. They have what I need every time.

Value
Shipping
Quality

Date of experience: February 13, 2022

Thumbnail of user patrickm1927
Texas
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Great website that makes purchasing informative and easy

Reason I chose this business:

Price, availability of product, ease of purchase

Value
Shipping
Quality

Date of experience: August 6, 2022

Thumbnail of user brittanyh326
Missouri
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

Overall great experience, would definitely recommend and will buy again!

Value
Shipping
Quality

Date of experience: August 20, 2021

Thumbnail of user rachelr553
Georgia
1 review
0 helpful votes
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August 21st, 2021
Verified purchase
• Updated review

Found what I needed quickly and they were priced fairly.

Reason I chose this business:

Great reviews

Reason I chose this product:

I already had this product and liked it

Value
Shipping
Quality

Date of experience: August 21, 2021

Found what I needed quickly and they were priced fairly
August 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great reviews

Date of experience: August 14, 2021

Thumbnail of user rashadh1
Florida
1 review
0 helpful votes
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August 21st, 2021
Verified purchase

No issues so far. Will update in 6 months when get back from overseas.

Reason I chose this business:

It had the best prices

Reason I chose this product:

I don't like hydroplaning on brand new tires

Value
Shipping
Quality

Date of experience: August 21, 2021

Thumbnail of user jonathanm917
South Dakota
1 review
0 helpful votes
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August 21st, 2021
Verified purchase

Quick, easy and sent to the correct location. Couldnt be happier

Service
Value
Shipping
Quality

Date of experience: August 21, 2021

Thumbnail of user courtneys291
Pennsylvania
2 reviews
0 helpful votes
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August 6th, 2022
Verified purchase

Quick and easy can't be any happier with my purchased

Reason I chose this business:

Cheapest for my siz3 tires

Value
Shipping
Quality

Date of experience: August 6, 2022

Thumbnail of user leasad1
Tennessee
1 review
0 helpful votes
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October 31st, 2022
Verified purchase

Easy process to order and get the tires out on by Direct Tire

Value
Shipping
Quality

Date of experience: October 31, 2022

Thumbnail of user deanh353
Maryland
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Love tire rack will be back for sure easy to use web site

Value
Shipping
Quality

Date of experience: August 6, 2022

Thumbnail of user ransoml7
Nevada
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

Amazing experience, everything was easy and would choose again

Reason I chose this business:

Easy way to shop and many options

Value
Shipping
Quality

Date of experience: February 14, 2022

Thumbnail of user josephc2231
Ohio
1 review
0 helpful votes
  • Send Message
February 15th, 2022
Verified purchase
• Updated review

Good service but website is a pain in the butt. Can be much easier

Reason I chose this business:

Fast delivery

Value
Shipping
Quality

Date of experience: February 15, 2022

GOOD PLACE TO GET TIRES
June 1st, 2021
Verified site experience
• Previous review
Reason I chose this business:

PRICE AND SELECTION

Date of experience: June 1, 2021

Thumbnail of user jand451
New York
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Very ease to order and fast good you ad on installers too

Value
Shipping
Quality

Date of experience: October 29, 2022

Thumbnail of user jamesa1977
Illinois
2 reviews
0 helpful votes
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August 20th, 2021
Verified purchase
• Updated review

Found what I needed and got quick delivery as promised

Reason I chose this business:

Had what I needed.

Reason I chose this product:

Met my car requirements

Value
Shipping
Quality

Date of experience: August 20, 2021

Found what I needed and got quick delivery
August 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Had what I needed

Date of experience: August 14, 2021

Thumbnail of user dalea200
Georgia
1 review
0 helpful votes
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August 20th, 2021
Verified purchase
• Updated review

Good job from professional and genuinely helpful staff.

Helped me solve a problem with Goodyear financial. Couldn't have done it without them.

Reason I chose this business:

Good reviews initially, but good experience with Tire Rack 2 years ago so of course, I've come back again for more tires.

Reason I chose this product:

Good reviews on Michelin tires in general and more good reviews saying one should get them from Tire Rack...

Service
Value
Shipping
Quality

Date of experience: August 20, 2021

Great job...
August 13th, 2021
Verified site experience
• Previous review

Great job... all done in just a few minutes.

Reason I chose this business:

Good reviews initially, but good experience with Tire Rack 2 years ago so of course, I've come back again for more tires.

Date of experience: August 13, 2021

Thumbnail of user ethanc119
Virginia
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase
• Updated review

Excellent price, in stock, shipped fast. Always a good experience.

Reason I chose this business:

Previous experience.

Reason I chose this product:

Matches product already in use.

Value
Shipping
Quality

Date of experience: August 20, 2021

Excellent prices and good selection
August 1st, 2020
Verified site experience
• Previous review
Reason I chose this business:

Previous experience.

Date of experience: August 1, 2020

Thumbnail of user jonathanp407
North Carolina
1 review
0 helpful votes
  • Send Message
January 6th, 2021
Verified purchase

Excellent price, delivery, and information. I look forward to doing more business in the future

Date of experience: January 6, 2021

Thumbnail of user markc3520
Virginia
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Tucker was very helpful. Knowledgeable and efficient.

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: August 4, 2022

Thumbnail of user isaacs191
Arizona
1 review
0 helpful votes
  • Send Message
February 14th, 2022
Verified purchase

Quick and easy process. Good quality. I liked the transaction.

Reason I chose this business:

Reasonable prices

Value
Shipping
Quality

Date of experience: February 14, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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